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Zions Bank Chooses Unicenter Network and Systems Management r11.1 to Centralize, Analyze and Correlate Server Management: Zions First National Bank operates more than 450 full-service banking offices in Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, Texas and Washington. One of the big problems with monitoring large environments like is trying to discover the initial problem that made all the dominoes fall. The bank realized...; Tags: Server Management, CA Unicenter, Network, Server, Computer Associates International Inc., Systems Management, Zions Bank, Zions First National Bank, Banking, It Management, Financial Services, It service Management; Case studies

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Zions Bancorporation: Online Banking Built on BEA Accelerates New Market Penetration: Zions was one of the first large banks to embrace the Internet channel. However, while Zions' consumer online banking solution was robust, it was costly to maintain. The application was homegrown, which placed a heavy burden on Zions' information technology IT staff. Moreover, Zions did not offer business banking online,...; Tags: BEA Systems Inc., Online Banking, Zions Bancorporation, Banking, E-business/E-Commerce, Financial Services, Internet; Case studies
Zions Management Services Company Delivers More Reliable Customer Service and Improves Operational Ef?ciency: Zions Management Services has been recognized as one of the top financial services providers in Utah and Idaho for many years. Maintaining this success in today's fast-moving financial services sector, however, is no easy task. To help simplify its IT support burden, Zions Management Services Company decided to expand its...; Tags: Customer Service, Computer Associates International Inc., Zions Management Services, Product Marketing, Customer Relationship Management (CRM), Financial Planning, Strategy, Marketing, Enterprise Software, Software, Finance, Management; Case studies 2007-03-14
First National Bank of Omaha Banks on a Simplified IT Infrastructure: First National Bank Omaha FNBO is the lead bank within First National of Nebraska, one of the largest bank holding companies west of the Mississippi River with over $16 billion in managed assets. The bank wanted to cost-effectively enhance manage-ability, reliability and scalability for systems supporting key banking operations. As...; Tags: Bank, IT Infrastructure, Information Technology, IBM Corp., First National Bank Omaha, Financial Services; Case studies
Community Bank Drives Business Growth With Better Customer Relationships: The 20 branches of County National Bank serve more than 52,000 customers in central Pennsylvania. To encourage greater growth and revenue, bank executives researched ways to increase the volume of qualified referrals generated by tellers. With the help of Microsoft Gold Certified Partner Plus Consulting and Fincentric Corporation, County National...; Tags: Bank, Microsoft Corp., Financial Services; Case studies

Customer Case Study: Inter National Bank: Headquartered in McAllen, Texas, Inter National Bank reflects the rapid growth of its surroundings. The bank needed to implement an IP telephony system for a growing regional bank with expanding branch offices. The solution required extensive cabling, implementing the telephone and network infrastructure, and extensive user training. Avnet Enterprise Solutions...; Tags: Bank, AvNet Inc., Financial Services, VOIP, Telecommunications, Networking; Case studies
Commercial Bank Raises Network Security and Remote Connectivity: National Bank & Trust, a commercial bank based in Wilmington, Ohio, with an emphasis on retail deposits and commercial lending, provides its community with outstanding financial products and services. National Bank & Trust needed what every financial institution does: The highest network security to facilitate employee productivity and protect confidential...; Tags: Bank, Security, Financial, Network, Network Security, Windows Server 2008 Enterprise, Financial Services; Case studies 2008-03-10
TriView National Bank Case Study: TriView National Bank TNB is a privately held branch bank headquartered in Raleigh, North Carolina. Over the past two decades, the bank's constituents have changed as the community landscape transformed from farmland to industrial parks. When the Gramm-Leach-Bliley Act legislated financial modernization in the banking industry, TNB became the first...; Tags: Bank, TriView National Bank, Financial Services; Case studies
Unisys Case Study: City National Bank: City National Bank is a rapidly expanding $5.9 billion financial institution. City National Bank is a bank with strong growth objectives. The addition of four new banks to its branch portfolio, coupled with the need to generate business via greater customer service levels, stimulated the Bank's decision to bring item...; Tags: Bank, Unisys Corp., City National Bank, Financial Services; Case studies
City National Bank: Cisco Business Communications Solution: Advanced Technical Solutions helped City National Bank implement Cisco's Business Communications Solution to provide a converged infrastructure, ease of management, and growth ability.; Tags: Bank, Cisco Systems Inc.; Webcasts 2005-09-19
HP, Partner Help Bank Wow Customers: Like small banks everywhere, American National Bank of Fremont, Nebraska relies on superior customer service and low costs to compete against larger banks. Reliable and affordable technology is essential to the bank's mission. HP partner Heartland Technology Solutions delivered HP Compaq Business Desktop PCs and a ProLiant server to help...; Tags: Bank, Hewlett-Packard Co., Partnership, Financial Services; Case studies
National Bank of Greece Integrates New Payments Network Using IBM Middleware: The National Bank of Greece NBG www.nbg.gr-Greece's financial flagship-is the country's biggest and oldest bank. The challenge for the bank was to provide financial products and services that meet changing marketplace demands faster than competitive institutions. The solution was an open-standards-based integration solution through IBM WebSphere Business Integration for Financial...; Tags: Bank, Payment, Financial, Middleware, IBM Corp., Bank Of Greece, Financial Accounting, Financial Services, Finance; Case studies
Local Bank Improves Customer Service and Competitive Advantage With Upgrade: American National Bank of Fremont has grown from U.S.$30 million in assets in 2000 to $150 million in 2007. To continue its growth, the bank chose to focus on personalized customer service to differentiate itself from the region's larger banks, many of which are becoming more impersonal as mergers consolidate...; Tags: Bank, Customer Service, Competitive Advantage, Financial Services; Case studies
Bank Purchases Two New Branches and Upgrades for Better Security: Minnesota National Bank had to update infrastructures to allow all locations to be on the same domain, and share e-mail as well as other network resources. Having multiple domains was not an option, because multiple domains would result in a lack of cohesiveness as well as reduced collaboration. After the...; Tags: Bank, Security, Network, Microsoft Windows Server, Domain, Microsoft Windows Server 2008, Microsoft Windows, Operating Systems, Software; Case studies 2008-03-06
Cisco Partner Global Data Systems Designs Hybrid IP Communications Solution for Parish National Bank: Parish National Bank focuses its business on the suburban area north of New Orleans, serving small to midsize businesses and retail accounts. The bank was growing fast and opening new branches regularly. With all of these branch locations, the standard PBX [private branch exchange] network was expensive, and the existing...; Tags: Bank, Partnership, IP, PBX, Cisco Systems Inc., Financial Services; Case studies
City National Bank Powers Market Expansion With the Cisco Unified Communications Solution: City National Bank, headquartered in Charleston, West Virginia, provides a full range of credit, deposit, investment advisory, and insurance products and services to its customers. City National Bank wanted to provide a standardized voice and data solution for all bank branch locations and minimize administrative expenses through remote management and...; Tags: Bank, Unified Communications, Cisco Systems Inc.; Case studies 2006-08-01
National Bank of Dubai Optimizes Sales by Increasing Customer Support Through Service Innovation: The National Bank of Dubai, one of the leading financial institutions in the United Arab Emirates UAE, has a strong reputation for service and customer satisfaction. The bank wanted to optimize call center efficiency and provide a one-stop service for all customer inquiries related to the bank's products. They wanted...; Tags: Innovation, Bank, Oracle Corp., Sales, Bank Of Dubai, Financial Services; Case studies
Punjab National Bank Dramatically Improves Rural Banking in India: Punjab National Bank PNB is one of the 500 largest banks in the world, and enjoys a rich history and heritage. PNB was the first Indian bank to be started solely with Indian capital. Established in 1895 at Lahore, and nationalized in 1969, it has worked assiduously to build the...; Tags: Punjab National Bank, Banking, Financial Services; Case studies 2006-05-02
Australian Relationship Banking Underpinned by World-Leading CRM Capabilities: National Australia Bank the National wanted to provide all departments with a single, consistent view of customer information, improve customer satisfaction and loyalty, increase employee productivity, increase cross-selling, and improve marketing effectiveness. The National recently deployed Siebel Finance as the front-end “desktop” for more than 8,000 sales and service staff...; Tags: Banking, National Australia Bank, Siebel Systems Inc., Sales Strategy, Product Marketing, Financial Accounting, Sales, Marketing, Finance; Case studies
AppLabs Case Study: National Australia Bank: The National Australia Bank Group NAB is an international financial services organization that provides a comprehensive and integrated range of financial products and services through our group of banks. NAG National Australia Group had a specific challenge around the area of integrating the new systems with existing infrastructure. The replacement...; Tags: Financial, National Australia Bank, Financial Accounting, Hardware Upgrade, Finance, Hardware; Case studies 2007-04-24

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