Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Best Practices for Wireless CRM
- Customer Relationship Management CRM is a complex undertaking, and the last thing a company needs is to add complexity with a wireless version that is "Not quite always on" or that requires extensive customization through professional services. NetMotion Mobility makes an increasingly complex wireless network landscape manageable and allows organizations...
- Tags: NetMotion Mobility, NetMotion Wireless, Best Practice, CRM, Wi-Fi, Wireless, Advertising & Promotion, Marketing
- White papers
- CRM for Prepaid Wireless Services
- Prepaid services nowadays dominate the wireless communications market in many geographies and represent an estimated two-thirds of the global market in terms of customers. Overall, prepaid customers tend to spend less on their wireless services and be less loyal than postpaid customers. In many markets, prepaid customers are also allowed...
- Tags: Wireless Service, CRM, Wi-Fi, Wireless
- White papers 2005-11-01
- IntraLinks Stays Connected on the Road With Salesforce.com Wireless Edition
- IntraLinks needed a CRM solution that provided mobile access for its frequently traveling sales force as well as the flexibility to evolve as the company grew. The company's client-server CRM system could not be easily customized for its evolving business needs and processes. Salesforce.com provides the flexibility required to allow...
- Tags: Salesforce.com Inc., IntraLinks Inc., Connected Corp., CRM, Wireless Edition, Customer Relationship Management (CRM), Sales Strategy, Sales Force Management, Advertising & Promotion, Enterprise Software, Wi-Fi, Wireless, Software, Sales, Marketing
- Case studies
- Salesforce.com Deploys Own CRM Applicationon BlackBerry for Its Worldwide Sales Force
- Salesforce.com is the market and technology leader in on-demand Customer Relationship Management CRM. With business growing exponentially, Salesforce.com wanted to equip its sales teams with the same kind of wireless CRM tools its customers use for business success. The company decided to engage their current partners to extend wireless use...
- Tags: Salesforce.com Inc., Sales Force, CRM, Sales Force Management, Sales Strategy, Sales
- Case studies
- On-Demand CRM
- blog rootCRMCRM advantages. I am using White Papers on our website to generate leads that are sent to our CRM. Anyone have any experience here?CRMInteresting.
- Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, susan_kolb@..., CRM, on-demand
- Discussion threads 2006-06-25
- Let CRM Drive Your Supply Chain
- By now, one will have probably implemented CRM programs and built his or her CRM database. One will have recognized that CRM is a necessary tool, rather than a luxury, to do business in a competitive age. The fact that many retailers have yet to optimize and integrate their CRM...
- Tags: Supply Chain, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Implementing a CRM Scorecard - Part II : Selecting Strategic CRM Measures
- A powerful tool for performing the first step in creating an enterprise CRM Scorecard is the CRM Strategy Map. The CRM Strategy Map allows an organization to clearly and visually communicate its CRM strategy to all stakeholders and guides a CRM strategy team in identifying what should be measured to...
- Tags: CRM, CRM Strategy Map, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Essential CRM Pack
- Is your mind made up on CRM. Free CRM Resource Kit Download. In a recent survey* over 50% of companies stated that they now use a CRM Solution with over 78% reporting a positive or very positive outcome. Isn't it time that you started to think...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2006-04-03
- Mobilize Your Sales Force
- Salespeople on the road need quick and easy access to the customer information that helps them close deals. Wireless CRM deployments are increasing adoption of CRM across sales forces and reducing the cost of sales. In this webcast, you will learn about the key features of wireless sales force applications...
- Tags: Sales Force, Wireless, Sales Strategy, Sales Force Management, Sales
- Webcasts
- Microsoft CRM Best Practices: Upgrading Unsupported Microsoft CRM 1.2, Environments to Microsoft CRM 3.0
- The purpose of this paper is to assist one in a successful upgrade from Microsoft CRM 1.2 to Microsoft CRM 3.0. This paper will address various unsupported Microsoft CRM 1.2 scenarios and what steps would assist in making the CRM environment a Microsoft supported environment prior to upgrading to Microsoft...
- Tags: Environment, Microsoft Corp., Microsoft CRM, Best Practice, Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2005-08-01
- Nowhere to Run, Nowhere to Hide
- Too many articles on Customer Relationship Management CRM begin by harking back to the Gartner 2001 prognostication that over 50% of CRM projects fail. Neither of these are of the slightest practical use to marketer or business manager alike, both of whom are intent only on understanding why many CRM...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- CRM: Doing It Right!
- IBM Business Consulting Services recently completed a series of leadership surveys in 346 organisations globally to explore companies' experiences with CRM initiatives. The resulting - 'Doing CRM Right: What it takes to be successful with CRM' - highlights how companies drive CRM success and achieve a significant return on investment....
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- CRM Is Dead, Long Live CRM
- CRM has many faces. Some view it as a pivotal management strategy - a useful way to improve customer satisfaction - or a complex IT initiative. But all agree that CRM is experiencing a major renaissance as businesses turn their focus from cost-cutting to growth.
- Tags: META Group Inc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- How to Select a CRM System: Nine Factors to Consider When Evaluating CRM
- Customer Relationship Management CRM has emerged in the past few years as a "Must have" business strategy. CRM can reduce sales and service costs and maintain a comprehensive view of customers. Those who are not yet using it are missing a key competitive advantage and losing new and repeat business....
- Tags: CRM System, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-02-03
- CRM Success: Data Makes the Difference
- CRM initiatives quite often fail to meet expectations, sometimes because of organizational issues, sometimes because of outdated business processes or sometimes because of the CRM application itself. One of the thorniest problems is the quality of the data underlying the initiative. Fixing data problems can go a long way toward...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2003-09-26
- Can Your CRM Staff e-Satisfy?
- The number of companies with formal CRM programs is on the rise. A CRM Census Research survey indicated that 42% of the 100 companies surveyed have a formal CRM program. The rest planned to implement one during 2002. While CRM or Customer Relationship Management means different things to different people,...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- CRM Portals: Open Your Doors to Your Customers, Partners and Employees
- This white paper provides a basic definition of an Internet portal, and then describes a CRM Portal, a portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals and what are they used for. Typical CRM portals...
- Tags: Partnership, CRM, Portals, Web Technology, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Internet, Marketing, Software
- White papers 2005-05-02
- What Time Is It? It's CRM Time!
- What is all this hype about CRM? Who really needs it? Well, the hype stems from the promises of greater customer tracking and loyalty which are offered by many CRM products and it might just be that you need it the most. The CRM phenomenon is spreading across...
- Tags: CRM, CRM Phenomenon, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Learn About the First Hosted CRM Solution Just for Financial Services
- Hosted CRM solutions can play a vital role in your overall CRM strategy. But plain vanilla CRM with expensive customizations will not take your company where it needs to go. This web seminar explains how the exciting newly hosted CRM offering can help you better manage your client relationships. This...
- Tags: Hosted CRM, Financial Service, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
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