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- William Hill Uses SMS and Java to Improve Customer Care and Drive Revenues
- William Hill, one of the world's largest sports book and betting organizations, is always seeking to keep its information hungry customers up-to-date on the latest news and odds. William Hill has worked with Enpocket to provide mobile marketing solutions via SMS and Java, rapidly delivering two-way communications while building loyalty...
- Tags: Revenue, Mobile, Java, SMS, Mobile Marketing, William Hill, Text Messaging/SMS/MMS, Advertising & Promotion, Telephony, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Marketing, Networking
- Case studies
Additional Resources
- A Winning Interaction Centres Solution From Nortel Networks and BT
- When it comes to telephone betting, William Hill is streets ahead of the field. William Hill needed to run a call centre to cope with the tremendous peaks and troughs involved in telephone betting. William Hill also needed to distinguish between the various types of caller, whilst managing resource effectively....
- Tags: Nortel Networks Corp., British Telecommunications, Telecom & Utilities
- Case studies
- Think and Grow Rich by Napoleon Hill (eBook) (exe)
- Best-selling author Napoleon Hill teaches you the 17 success principles used by the great success stories of the early 20th century. Napoleon Hill interviewed with William Wrigley, Alexander Graham Bell, Andrew Carnegie and 500 others. He shares with you the secrets that helped all of these great leaders rise to...
- Tags: E-books, Leadership, Personal Technology, Management
- Software downloads 2007-11-26
- King of the Hill - A Warcraft III FT Map (w3x)
- A WCIII Frozen Throne map. Claim the hill before everyone else can. Use teamwork to stand on the hill for 30 seconds, five times. Be careful, everyone else has the same goal so get yourself a weapon and dodge attacks. Will you be the KING of the hill.
- Tags: Hill, Alan S, Team Management, Management
- Software downloads 2006-02-10
- Winery Harvests New Marketing Opportunities With Microsoft CRM
- Over the past decade, British Columbia has become one of the world's great wine regions - due in large part to wineries like Mission Hill Family Estate. Based in the Okanagan Valley, Mission Hill produces award-winning wines that are enjoyed the world over. In 2006, Mission Hill needed a system...
- Tags: Winery, Marketing, Microsoft Corp., Wine, Microsoft CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- More Than 1,600 Pests Detected and Eliminated Every Day With CA Anti-Spyware
- Hill Air Force Base Hill AFB is an Air Force Materiel Command base located in northern Utah. Hill AFB could not risk letting spyware compromise the highly confidential information on which its operations depend. Anti-spyware products were tested in order to find one that could handle the scope and scale...
- Tags: Computer Associates International Inc., Anti-spyware, Spyware, Spyware, Adware & Malware, Viruses And Worms, Security
- Case studies
- Battlefield Vietnam Hill Top Rumble map (exe)
- This is a custom conquest map for Battlefield Vietnam. The map takes place on top of a large hill with plenty of weapons and vehicles to ensure this is more than a simple king of the hill game.
- Tags: Hill, Games, Personal Technology
- Software downloads 2004-06-19
- Microsoft Case Study: William Carey University
- Based in Hattiesburg, Mississippi, William Carey University experienced Hurricane Katrina firsthand. The university's in-house e-mail service went down, and staff had no way to reach students. Determined to replace the old e-mail system with a reliable, hosted, Web-based e-mail service, William Carey chose Microsoft Live@edu. Today, William Carey students are...
- Tags: Microsoft Corp., E-mail, Online Communications
- Case studies 2008-04-08
- Calorie Calculator (zip)
- Calorie Calculator is a program for estimating how many calories are burned while climbing a hill. The user inputs the height of the hill, body mass, rate of ascent, and hill grade last two optional and Calorie Calculator calculates a guaranteed minimum on total calories burned and the calorie burn...
- Tags: Hill, Calorie Calculator, User
- Software downloads 2006-04-25
- Sandy Hill School District Case Study
- Founded in 1894, Sandy Hill School District SHSD is the largest public school district in the state of Anywhere, with a district population of 482,618 and a student population of 84,169. The Sandy Hill School District Case Study was prepared for use in the 2004 Malcolm Baldrige National Quality Award...
- Tags: U.S. Department Of Commerce, Sandy Hill School District Case Study
- Case studies
- Rock Hill and Fort Mill, SC Traffic Cameras (widget)
- Rock Hill and Fort Mill, SC Traffic Cameras provides the user access to view the cameras on I-77. Rock Hill and Fort Mill, SC Traffic Cameras mainly focuses on the area from Rock Hill north to the south Carolina/North Carolina border.
- Tags: Camera
- Software downloads 2007-05-02
- Connecting with clients: Is it possible to provide personal support from afar?
- William Jones has moved a time zone away from the rest of his office and that has forced him to think about the effect distance has on customer service. Is proximity the difference between being a colleague and a being a commodity? by William Jones
- Tags: Customer Service, Client, Product Marketing, Customer Relationship Management (CRM), Help Desk, Marketing, Enterprise Software, Software, It Operations, William Jones
- Blog posts 2008-08-14
- Boot a sick Mac into Target Disk Mode for troubleshooting
- William Jones shows you how to use one Mac to access the internal drive of another -- no screwdriver required. by William Jones
- Tags: Apple Macintosh, Disk, Desktops, FireWire, Hardware, Consumer Electronics, Personal Technology, William Jones
- Blog posts 2008-10-03
- Club Shepherd, yyyy
- IS NOT Done, YET? WHERE IS IT, WHATV ARE you bsTUCK ON? 47 Features, I have implemented in my Card, Club Shepherd, yyyy, BUT IS Not found 404 ERROR! Now William, WHEERE IS IT, If it's Completely DONE? 4-17-2003, I HAD A pREMONITION, AND I FEEL,...
- Tags: brian.shepherd@..., Club Shepherd, brian.shepherd@yahoo.com, feedback, windows, software, it management, project management, programming, e-mail, +++Bridge_SMASH
- Discussion threads 2007-01-11
- Kimball Hill Homes Simplifies IT Management With Windows Active Directory
- Kimball Hill Homes needed a simpler way to centrally manage its IT infrastructure, which had expanded from 500 to 650 systems in two years. Also, sales staff and executives, who travel frequently between offices, needed a quick, easy, and secure way to connect to the corporate network. Kimball Hill Homes...
- Tags: IT Administration, Information Technology, Microsoft Corp., Microsoft Windows, Sales Strategy, Microsoft Windows Server 2003, Strategy, Operating Systems, Software, Sales, Management
- Case studies
- Hill Air Force Base Detects and Eliminates Over 500,000 Pests With eTrust PestPatrol Anti-Spyware
- Hill Air Force Base Hill AFB is an Air Force Materiel Command base located in northern Utah. Hill AFB's need for an anti-spyware solution to protect their large network was twofold. First, users were receiving excess popup ads and other spyware-related symptoms that were degrading systems and causing sluggish performance....
- Tags: CA eTrust, Air Force, Computer Associates International Inc., Anti-spyware, Hill AFB, Spyware, Spyware, Adware & Malware, Viruses And Worms, Security
- Case studies
- Employees at Engineering Firm Save US$250,000 on Home Use of Microsoft Software
- CH2M HILL, based in Englewood, CO, provides engineering, construction, operations, communications, security, environmental, and related services to clients on six continents. CH2M HILL is always looking for ways to enhance its employee benefits program, simplify the IT challenge, and save the company money. The Home Use benefits of Microsoft Software...
- Tags: Software, Microsoft Corp., CH2M HILL, Tools & Techniques, Management
- Case studies
- Silent Hill 4: The Room demo (zip)
- Henry Townshend finds himself trapped in his apartment that has been cursed by a deeply rooted evil. Only by exploring mysterious portals leading to disturbing alternate worlds will Henry begin to uncover the truth. However, in true Silent Hill fashion, mysterious new characters, horrendous creatures, and the undead will use...
- Tags: Konami Corp., Portals, Web Technology, Games, Internet, Personal Technology
- Software downloads 2005-01-04
- Factiva Case Study: CH2M HILL
- CH2M HILL is a full-service firm that helps clients plan, design, build and operate public and private facilities, infrastructure, and systems worldwide. Because the firm's diverse product offering is a combination of engineering, scientific and management consulting services and technologies, CH2M HILL recognizes the importance of having global, current business...
- Tags: Factiva, CH2M HILL, Portals, Strategy, Outsourcing, Internet, Management, It Operations, Business Operations, Outsourcing & Subcontracting
- Case studies
- Video: William Shatner vs. 'Common People'
- Take one part William Shatner's semi-spoken word rendition of Pulp's "Common People," combine it with footage from the 1970s Star Trek Animated Series, and create a surreal mashup video for the ages. Who says two wrongs don't make a right? by Jay Garmon
- Tags: Video, Mashup, Corporate Communications, Marketing, Jay Garmon
- Blog posts 2008-06-18
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