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- Axios Systems Case Study: William Grant & Sons
- William Grant & Sons is an award-winning independent family-owned distillers founded by William Grant in 1886. The IT Service Desk supports all the company's UK sites: Richmond, Surrey, where sales and marketing staff are based. It provides first and second line cover for internal users who call one centralized telephone...
- Tags: Information Technology, Axios Systems, William Grant & Sons, IT Service Desk, ITIL, Service Level Management, It Services, Strategy, Process Improvement, It Operations, It service Management, Management, Quality, Business Operations
- Case studies
Additional Resources
- Money Tree (exe)
- William the gardener has inherited a very strange house, with an even stranger tree in the yard. Help him catch the falling leaves and transplant them on apple, pear, cherry and orange trees to earn his daily money goals. If William can sell enough fruit, fight off the garden pests,...
- Tags: Leave, Tree, Mumbo Jumbo
- Software downloads 2008-06-16
- Microsoft Case Study: William Carey University
- Based in Hattiesburg, Mississippi, William Carey University experienced Hurricane Katrina firsthand. The university's in-house e-mail service went down, and staff had no way to reach students. Determined to replace the old e-mail system with a reliable, hosted, Web-based e-mail service, William Carey chose Microsoft Live@edu. Today, William Carey students are...
- Tags: Microsoft Corp., E-mail, Online Communications
- Case studies 2008-04-08
- Hot Site of the Week - Grants.gov
- I can't believe I failed to mention this web site when I wrote about grant writing a few weeks ago. Grants.govis an excellent place to begin your search for grantopportunities. Not only can you search for grant opportunities,you can download grant application packages and even apply for grantsthrough...
- Tags: Grants.gov
- Blog posts 2005-09-09
- William Hill Uses SMS and Java to Improve Customer Care and Drive Revenues
- William Hill, one of the world's largest sports book and betting organizations, is always seeking to keep its information hungry customers up-to-date on the latest news and odds. William Hill has worked with Enpocket to provide mobile marketing solutions via SMS and Java, rapidly delivering two-way communications while building loyalty...
- Tags: Revenue, Mobile, Java, SMS, Mobile Marketing, William Hill, Text Messaging/SMS/MMS, Advertising & Promotion, Telephony, Cellular Phones, Consumer Electronics, Personal Technology, Online Communications, Marketing, Networking
- Case studies
- A Winning Interaction Centres Solution From Nortel Networks and BT
- When it comes to telephone betting, William Hill is streets ahead of the field. William Hill needed to run a call centre to cope with the tremendous peaks and troughs involved in telephone betting. William Hill also needed to distinguish between the various types of caller, whilst managing resource effectively....
- Tags: Nortel Networks Corp., British Telecommunications, Telecom & Utilities
- Case studies
- Club Shepherd, yyyy
- IS NOT Done, YET? WHERE IS IT, WHATV ARE you bsTUCK ON? 47 Features, I have implemented in my Card, Club Shepherd, yyyy, BUT IS Not found 404 ERROR! Now William, WHEERE IS IT, If it's Completely DONE? 4-17-2003, I HAD A pREMONITION, AND I FEEL,...
- Tags: brian.shepherd@..., Club Shepherd, brian.shepherd@yahoo.com, feedback, windows, software, it management, project management, programming, e-mail, +++Bridge_SMASH
- Discussion threads 2007-01-11
- GrantGate (exe)
- GrantGate is the ultimate self-help software system for grant seekers applying for grants from foundations and other nonprofit organizations. It combines a database of thousands of grant giving foundations and charities with a grant Application Wizard. GrantGate is the ideal tool to find and contact foundations and other grant-giving organizations...
- Tags: Foundation, GrantGate, Tools & Techniques, Productivity, Management
- Software downloads 2006-01-31
- Victory At Hebron (exe)
- After a miraculous defeat of Ai, Jericho, and the great Amorite Armies, Joshua and Caleb set their sites on Hebron, the City of the Beloved. Guarding this city are the three Sons of Anak, a name that strikes fear in the hearts of those who dare cross them. In order...
- Tags: Defeat
- Software downloads 2005-12-05
- Video: William Shatner vs. 'Common People'
- Take one part William Shatner's semi-spoken word rendition of Pulp's "Common People," combine it with footage from the 1970s Star Trek Animated Series, and create a surreal mashup video for the ages. Who says two wrongs don't make a right? by Jay Garmon
- Tags: Video, Mashup, Corporate Communications, Marketing, Jay Garmon
- Blog posts 2008-06-18
- IBM Grant
- we are applying for an IBM grant. Our grant writer asked if I needed equipment or software. Do I ask for Tivoli software, such as Netview and config manager or IBM Total storage? What would you ask for?re GrantDepends on the size of your organisation and how many...
- Tags: IBM Corp., IBM Grant, management, software, storage, trtjj@...
- Discussion threads 2005-05-04
- If your users must IM, at least spare them from using adware
- IM clients from the biggies--AOL, Yahoo, MSN and so on--are full of annoying advertising. Spare your users from the sales pitch and put the focus back on communication by providing alternative client software. William Jones looks at Adium and Pidgin. by William Jones
- Tags: Adware, Advertisement, Open Source, IM, Jabber, Pidgin, Instant Messaging, Internet, Online Communications, William Jones
- Blog posts 2008-07-03
- William Shakespeare Sonnets (dnl)
- Perceval Publications opens the new series of e-books with the electronic publication of William Shakespeare's Sonnets. This e-book is a real 3D page turning digital visual copy of a printed book. Only 6 pages are free for trial. The e-book can be immediately activated on your computer in on-line mode...
- Tags: Perceval Publications, E-books, Personal Technology
- Software downloads 2005-12-08
- William Ziff, grandfather of TR
- http://news.com.com/William+Ziff,+tech+media+pioneer,+dies+at+76/2100-1030_3-6114463.htmlFounder of Ziff-Davis, which generated ZDNet therefore TR.I remember reading many Ziff-Davis magazines back in the old days, including Car & Driver, Bicy
- Tags: bill ziff, Cobb Group, history, NickNielsen, obituary, off-topic, Tom Cottingham, Ziff-Davis Inc.
- Discussion threads 2006-10-11
- Manifested Sons
- blog root
- Tags: Blogging, steadmanster@...
- Discussion threads 2005-09-15
- Manifested Sons
- blog root
- Tags: Blogging, steadmanster@...
- Discussion threads 2005-09-15
- William Beaumont Hospitals Saves Millions Using Oracle
- William Beaumont Hospitals has been providing healthcare services to the communities of Southeastern Michigan since 1955. Communities rely on the William Beaumont system to provide essential healthcare services, and William Beaumont relies on its computing environment to provide the essentials of network availability and stability. Housed in a 44,000-square-foot data...
- Tags: Hospital, Oracle Corp., Network, Health Care, William Beaumont Hospitals, Data Centers, WANs, ATM, Vertical Industries, Healthcare, Benefits, Network Technology, Networking, Storage, Hardware, Data Management, Enterprise Software, Software, Human Resources
- Case studies
- Video: William Shatner hawking the Commodore VIC-20
- Our good friends at SFSignal have busted out the wayback machine and unearthed this old TV commercial of William Shatner pitching the Commodore VIC-20. Extra credit for mentioning Gorf as a selling point, and for there actually being a time you could buy a decent PC for under $300....
- Tags: Era, Video, Corporate Communications, TVs, Tv & Home Theater, Desktops, Marketing, Personal Technology, Home Entertainment, Hardware, Jay Garmon
- Blog posts 2007-11-27
- Grant Thornton Achieves 99.7% Accuracy Tracking Mobile IT Assets
- Grant Thornton LLP is one of America's largest accounting firms. This case study explains how the company simplified its IT asset tracking process to minimize loss rates during business expansion. Learn how Grant Thornton used Computrace to standardize its IT asset management across a nation-wide network of...
- Tags: Absolute Software, Mobile, Information Technology, Grant Thornton LLP, Roi/Tco, Strategic Planning, Regulatory Compliance, Strategy, Finance, Managerial Accounting, Management, Human Resources, Policies And Procedures
- Case studies 2008-03-01
- Grant user permission to add and delete shares
- I want to grant an end user the right to start and stop sharing on a specific folder on a Windows 2003 server, so they can perform occasional housekeeping. Can this be achieved without making them a member of the Power Users group?
- Tags: kevin.sanders@...
- Discussion threads 2007-09-05
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