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Senate bill gives Americans preference for tech jobs: Yeah - it's about time!I pray that this bill passes then maybe I and all of my 'outsourced' co-workers will be able to find employment in the field that we studied so hard for and truly love to me in. I’ll even go so far to say that what...; Tags: Development tools, job, wfm@..., U.S. Senate; Discussion threads 2007-04-09

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Workforce Management: At the Heart of the Contact Center: The pressure to deliver higher levels of customer service with a lower operating budget is often intense in contact center organizations. WorkForce Management WFM technology specifically addresses this crucial area. Once considered only a forecasting and scheduling tool, WFM should be embraced as a necessity for balancing cost-driven operational efficiency...; Tags: Workforce Management, Contact Center, Datamonitor, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software; White papers 2006-07-01
Maximizing HPC Cluster Remote Management: Reduced total cost of ownership, high uptime, and expanded remote manageability. They are essential characteristics of well-designed, high-performance computing clusters HPC. This article discusses the last factor, management, by carefully examining how LM sensor management, Wired for Management WfM, Intelligent Platform Management Interface IPMI, and other industry standards can help...; Tags: Dell Computer Corp., Management, Roi/Tco, Finance, Managerial Accounting; White papers
Harnessing PXE Boot Services in Linux Environments: The Preboot Execution Environment PXE is part of the Wired for Management WfM specification developed by Intel and Microsoft. The PXE is part of the PC 98 specification; it permits the system's BIOS and network interface card NIC to bootstrap a computer from the network. This paper describes the PXE...; Tags: Dell Computer Corp., Network, Specification, PXE, Linux, BIOS, Operating Systems, UNIX, Open Source, Networking, Software, Hardware, Components; White papers 2004-06-01
10 Steps to Selecting a Workforce Scheduling System: Lessons From Call Centers That Have Made Mistakes: In the past few years, a vast majority of workforce management systems purchased by call centers have later resulted in dissatisfaction with their choices. All workforce management systems are not created equal. Most of them claim to have the same features, but the issue is how those features and functions...; Tags: Workforce, Workforce Management, Recruitment & Selection, Human Resources; White papers 2005-09-26

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