Sponsored White Papers, Webcasts, and Downloads
- HP Experts Transform WESCO E-Commerce Portal to the Way Customers Buy
- WESCO relied on an outsourced portal solution well, but the growing number of customer requests prompted the company to create their own e-commerce portal site. HP Services led the implementation of the e-commerce portal solution, which reduces costs, increases customer responsiveness, and positions WESCO for expanding opportunities in a changing...
- Tags: Hewlett-Packard Co., E-business, Portal Solution, Portals, Web Technology, Internet
- Case studies
- Global Distributor Improves Customer Service With Integrated E-Commerce System
- A former division of Westinghouse, WESCO works with more than 24,000 suppliers to distribute products to more than 100,000 enterprise customers around the world. In response to increasing customer demands for better, more efficient online ordering, WESCO deployed a flexible, tightly integrated e-commerce solution built on Microsoft Windows Server System....
- Tags: Customer Service, Distributor, Microsoft Windows Server, Microsoft Windows Server System, Customer, Microsoft Corp., E-business, Web Technology, Microsoft Windows, E-business/E-Commerce, Servers, Operating Systems, Software, Internet, Hardware
- Case studies
- NetVanta 1335 Brings Added Security and Wireless Connectivity to Convenience Stores
- A chain of convenience stores, along with associated retail operations, needed to upgrade their network to accommodate higher bandwidth. Security was a major issue. Wireless networking was needed as well as future support for Voice over IP VoIP. WESCO selected ADTRAN's NetVanta 1335 Multiservice Access Router, NetVanta 150 Wireless Access...
- Tags: Security, ADTRAN, Telephony, VOIP, Wi-Fi, Telecommunications, Wireless, Networking
- Case studies 2007-10-08
- Balancing self-interest with client service
- How do consultants strike a balance between giving their clients good service and making their services no longer necessary? Join the discussion and let us know how you balance a client's "self service" with your self-interest.Consultants can be valuable allies for an organization that needs help with work that it...
- Tags: Paul Baldwin
- Technical articles 2002-03-22
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