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SMTP Analyzer (zip): SMTP Analyzer is an easy-to-install, easy-to-use tool that allows you to track all SMTP e-mails coming through your server. Useful information about your e-mails is stored in a SQL Server database, easily accessed by our Viewer. SMTP Analyzer ensures the security of your data and provides significant flexibility in archiving...; Tags: SMTP, Wendt, SMTP Analyzer, E-mail, Online Communications; Software downloads 2008-09-23

Outsourced Help Desk of Little Help: Anyone who has been on the phone with Tech Support at any point in the last five years has surely noticed the trend of large companies to outsource their Technical Support Service to off shore firms. Of course being an IT Consultant I have often recommended outsourcing to clients in...; Tags: Tech Support, andy@..., IT-consultant, outsourcing, help desk, off-topic, Tech-Support, telephone, outsource; Discussion threads 2007-02-28

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