Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- With Avaya Contact Center Solutions, WebHelp Is Enhancing Its Quality of Service
- WebHelp had been using an aging telephone platform, whose architecture could not handle the exponential growth of their activities. The new center is based on a centralized architecture that allows the creation of a "Virtual" Multi-Site Call Center and is supposed to contribute to the optimization of the routing and...
- Tags: QoS, Phone, Avaya Inc., Telecom & Utilities
- Case studies
- QuickHelp - HtmlHelp - WebHelp (zip)
- The modern generation for the production of html help an product documentation's. QuickHelp is a small and flexible Authoring Environment. With QuickHelp you create your product documentation's quick an easy. Requires Microsoft Franework 1.1. This version is the first release on CNET Download.com.
- Tags: QuickHelp
- Software downloads 2007-10-18
- MagicHelp (exe)
- MagicHelp is multi-user help systems and documentation tool, it is the fastest, easiest way to create professional Help systems and documentation. Support export format: CHM, MsHelp2.x, Word, WebHelp, JavaHelp, OracleHelp, EclipseHelp. Support import format: COM TypeLib, FileSystem.
- Tags: MagicHelp Java/Oracle/WebHelp Editor, ActiveX/COM/COM+/DCOM, Microsoft Word, Word Processors, Productivity, Middleware, Microsoft Office, Software Development, Software/Web Development, Office Suites, Software, Enterprise Software
- Software downloads 2006-06-13
- MagicHelp (exe)
- MagicHelp is multi-user help systems and documentation tool, it is the fastest, easiest way to create professional Help systems and documentation. Support export format:CHM/MsHelp2.x/Word/WebHelp/JavaHelp/OracleHelp/EclipseHelp... Support import format:COM TypeLib/FileSystem. Only list 5 sub-topic. delete,move topic limited.
- Tags: MagicHelp, Productivity
- Software downloads 2006-05-29
- Helpmatic Pro HTML (exe)
- Helpmatic Pro HTML was designed to be a powerful yet very easy to use application for developing HTML Help files and WebHelp sites. The user interface is fully 'what you see is what you get', and you can view and edit topics exactly how they will appear in the final...
- Tags: HTML, User Interface, CSS, Scripting Languages, Software/Web Development, Web Development
- Software downloads 2007-04-25
- X.509 V3 Certificate - Help!
- I have been given the task of making sure that we my company can be in compliance with an agency policy. See the link below. Has anyone ever dealt with requesting certificates for multiple people/emails in their organization? I am not sure how to go about this. I have already...
- Tags: BreakFix, compliance, fda, digital certificate, x.509 v3, rfc 11, e-mail, agency
- Discussion threads 2006-08-09
- Enterprise Representation: A Different Paradigm for Designing Process-Interoperability Standards
- This paper identifies issues that, if resolved, will help define a realistic role for standards in defining the different necessary components of enterprise integration. The representation of the enterprise is, by definition, a model. One could view the enterprise-reference architecture as information and knowledge with which one could adequately represent...
- Tags: Enterprise Architecture, Standards, NIST, Quality, Strategy, Business Operations, Management
- White papers
- Business Process Trends: Developing an Enterprise Architecture
- This white paper discusses the growing role and importance of enterprise architectures in the management of organizations. The paper begins with a definition of an enterprise architecture, then the paper examines the Zachman Framework, a typical overview of an enterprise architecture. Subsequently, the paper considers how an enterprise architecture might...
- Tags: Business Process, Enterprise Architecture, Strategy, Management
- White papers 2003-01-01
- IT Governance: Enterprise Architecture Planning
- Enterprise architecture is to an enterprise, as architecture is to a building. Enterprise Architecture Planning is invaluable to any organization, especially large ones. They can help improve asset productivity and lower costs. Effective Enterprise Architecture Planning requires a practical and easy to use framework. This framework should help break this...
- Tags: IT Governance, Information Technology, Enterprise Architecture, Enterprise Architecture Planning, Strategy, Management
- Webcasts
- CounterSpy Enterprise Network Architecture
- CounterSpy Enterprise enables organizations of all sizes to benefit from advanced spyware protection using a centralized policy service. Enterprise deployments of CounterSpy Enterprise have special requirements based on the multi-segment, multi-perimeter network topologies seen in most distributed enterprise environments. In addition to the centralized policy management monitoring and reporting provided...
- Tags: Client-server, Sunbelt Software, CounterSpy Enterprise, Spyware, Spyware, Adware & Malware, Cyberthreats, Servers, Viruses And Worms, Security, Hardware
- White papers 2005-10-01
- BlackBerry Wireless Enterprise Activation: Release 4.0 - Technical Overview
- Wireless enterprise activation enables a user to remotely activate a handheld on the BlackBerry Enterprise Server without a physical network connection. Users must ensure that they are in an area with sufficient wireless coverage when the wireless enterprise activation is attempted. Wireless enterprise activation can also be used to deploy...
- Tags: RIM Blackberry Enterprise Server, RIM BlackBerry, Enterprise Activation, Wireless Enterprise Activation, Wi-Fi, Wireless, Handhelds, Hardware
- White papers 2004-10-04
- SIP (Session Initiation Protocol) In Enterprise Class IP Telephony Networks
- This paper explores some of the benefits that SIP - properly deployed - can provide to the enterprise. Topics discussed include: the value that SIP brings to the enterprise, how SIP can exploit the existing call processing system, and the essential elements that make up a SIP network. Anyone involved...
- Tags: SIP, IP Telephony, IP, Session Initiation Protocol (SIP), Emerging Technologies
- White papers 2002-03-20
- MadCap Flare (exe)
- In addition to generating an innovative new kind of WebHelp (cross-browser, cross-platform Help), Flare will generate a new help format designed for .NET application developers, Microsoft HTML Help (.chm), and printed documentation in either Microsoft Word or Adobe FrameMaker format. Customize your authoring environment. Open multiple documents simultaneously for easy...
- Tags: MadCap Software, MadCap Flare, Microsoft Word, Word Processors, Web 2.0, Microsoft Office, Office Suites, Software, Internet
- Software downloads 2007-07-24
- Enterprise DNA: The Blueprint for Enterprise Architecture
- Enterprise Architecture EA is a framework or "Blueprint" for how the organization achieves the business objectives at hand and in the future. For many organizations enterprise architecture, properly engineered, could possibly be the single most effective tool they can use to ensure that the right information gets to the right...
- Tags: DNA, Enterprise Architecture, Strategy, Management
- White papers 2006-02-02
- Choosing the online help format that's best for your project
- No developer wants to work on online documentation, but it is a necessary evil. This article explores the concept of developing online help and describes the available help formats.If you develop applications that ship with printed documentation, you might want to consider adding an online help system. The conventional wisdom...
- Tags: Meredith Little, online help, tool
- Technical articles 2002-04-30
- Enterprise Architecture Essentials, Part 5: Growing With Your Enterprise - The Business World Is Constantly Changing: Can Your Enterprise Architecture Keep Up?
- Enterprise architecture involves planning - for now and for the future. Learn how your architecture design can benefit from a strong understanding of IT/business alignment factors. This series has explored various aspects of enterprise architecture. This installment looks specifically at planning for growth, which is a critical area: Without this...
- Tags: Enterprise Architecture, Strategy, Management
- White papers 2007-11-06
- Building Data Warehouses Using the Enterprise Modeling Framework
- This paper proposes an enterprise modeling framework for the deployment of data warehouses. The framework provides the information roadmap coordinating source data and different data warehouses across the business enterprise. The paper introduces a solution to address data warehousing issues at the enterprise level while avoiding the pitfalls of creating...
- Tags: Data Warehouse, Framework, Modeling, Research & Development, Business Intelligence, Storage, Databases, Business Operations, Enterprise Software, Software, Data Management, Hardware
- White papers 2004-09-02
- Building a Trusted Enterprise: Mitigating Enterprise Risk
- The modern enterprise is a complex and dynamic collection of interrelated and inter-connected processes. Getting all of these parts working together to achieve operational success is the essence of the chief executive's task - which translates into controlling the potential failure of each of these parts individually and collectively. This...
- Tags: Unisys Corp., Enterprise
- White papers 2007-04-01
- Enterprise Architecture and the Role of Technology: Delivering Value to Stakeholders
- Enterprise Architecture EA function is often equated with processes, metrics, and governance, but these elements are only peripheral. Enterprise architecture is a broad term, involving the creation and execution of IT strategy based on an organization's vision and business goals. In this paper, discover why technology is a key function...
- Tags: Enterprise Architecture, Enterprise Architecture Function, Strategy, Management
- White papers 2006-04-11
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