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- German District Council Gains Single View of Income and Expenditure
- As part of a pilot project conducted by the government of North-Rhine Westphalia, the District of Guetersloh in Germany wanted a software environment for switching over to a double-entry accounting system. The district council worked with Infokom, a regional IT solutions provider. Infokom recommended implementing the 'Newssystem communal' solution from...
- Tags: Environment, Income, Microsoft Corp., Government, Operational Accounting, Finance
- Case studies
- TAP Helps Council Improve Learning Facilitation Skills
- Leeds City Council is the second largest Metropolitan District Council in the UK, employing approximately 32,000 people, about 10,000 of which are computer users. It was important for Leeds City Council that they retained their team of associate trainers, many of whom have worked for the Council for several years....
- Tags: Training, Leeds City Council, Workforce Management, Human Resources
- Case studies
- Dell Case Study: Bergstrasse District Council
- The Bergstrasse district in Germany wanted to provide each pupil with a notebook for use in the classroom and at home. They needed to increase the current number of computers in the schools to achieve equal opportunities for all. The Bergstrasse district deployed Dell for its solution and implemented Dell...
- Tags: Dell Computer Corp., Notebooks, Hardware, Notebooks & Tablets
- Case studies 2008-05-09
- Centralised IT System Delivers Enhanced Public Services for Citizens in Romania
- Mehedinti District Council delivers public services to citizens in the Mehedinti region of Romania. Traditionally, these services depend on paper processes that require citizens to visit local authority offices in person. To address this, the council joined forces with CG&GC Intelligent Technology and a number of other business partners to...
- Tags: Citizen, Information Technology, Microsoft Corp., Romania, Mehedinti District Council, GIS, Portals, Corporate Law, Microsoft Windows, Web Services, Software, Internet, Business Operations, Operating Systems, Enterprise Software
- Case studies
- Braintree District Council Reduces Operating Costs by More Than $1 Million While Improving Service
- Braintree District Council provides local government services - including housing, licensing, community development, planning, recreation, and environmental and waste management to 137,800 constituents in and around Braintree and nearby towns Witham and Halstead in Southeast England. The challenge was that the re-engineer customer-facing processes to meet the needs of local...
- Tags: Oracle Corp., Council, Braintree District Council, Hardware Upgrade, Government, Vertical Industries, Hardware, Enterprise Software, Software
- Case studies
- Warwick International Improves Production Planning and Sales Forecasting While Reducing Manufacturing Costs, Thanks to Oracle and Mi Services
- Warwick International Group Limited, a global supplier of speciality chemicals, is recognized worldwide for its excellence in customer service and product quality. Warwick International's existing IT infrastructure was based on stand-alone systems that were not integrated and did not have a future development path. Many processes were manual and reporting...
- Tags: Oracle Corp., Manufacturing, Warwick International, Sales Strategy, Operational Accounting, Channel Management, Sales, Finance, Marketing
- Case studies
- Integration Solution Helps Residents Access All District Council's 22 Business Units
- Basingstoke and Deane Borough Council is rated an excellent local authority and continually seeks new ways of delivering better public services. In 2003, the council surveyed the Enterprise Application Integration EAI market to find a solution that met its one-stop-shop contact centre strategy and provided round-the-clock services to residents through...
- Tags: Microsoft Access, Council, EAI, Enterprise Software, Customer Relationship Management (CRM), Telecom & Utilities, Middleware, Software
- Case studies
- South Holland District Council Uses the 2007 Microsoft Office System to Improve Collaboration and Measure Performance
- South Holland District Council SHDC, located in the United Kingdom, provides civic services to over 80,000 people in 47 towns and villages. Providing accurate performance statistics to the central government is a critical goal for SHDC, since failure to meet performance targets can lead to a poor Comprehensive Performance Assessment...
- Tags: Collaboration, Performance, Microsoft Office, Microsoft Corp., Performance Management, Human Resources, Workforce Management
- Case studies
- The Council Rock School District, One of Pennsylvania's Largest School Districts, Gives the Dell/EMC AX100 Storage Array Straight as for Simplified Data Management and Streamlined Backups
- Covering 72 square miles in Bucks County, Pennsylvania, Council Rock is among Pennsylvania's most populated school districts. Council Rock needed to centralize and simplify system administration, increase storage capacity and help ensure business continuity, and enable secure file sharing to assist in the education process. They implemented easy-to-use, scalable, centralized...
- Tags: Pennsylvania, Dell Computer Corp., Backup, EMC Corp., Data Management, School District, Storage, Hardware
- Case studies
- HP Partnership Helps Make Malvern Hills No 1 for Customer Service
- Anyone who rings Worcestershire's Malvern Hills District Council for information gets the best service in the UK, according to an undercover survey of all 441 councils conducted by customer satisfaction specialist, Mystery Shoppers. Malvern Hills, Worcestershire County Council and five other district councils in the county wanted to improve service...
- Tags: Customer Service, Hewlett-Packard Co., Partnership, Business Structures, Customer Relationship Management (CRM), Product Marketing, Enterprise Software, Servers, Finance, Software, Marketing, Hardware
- Case studies
- Warwick International Builds Growing Business on Scalable, Flexible, Best-in-Class Functionality
- Leading European specialty chemicals provider Warwick International Limited manufactures and markets chemicals for a diverse range of industrial applications. Warwick International wanted to leverage best manufacturing technology advances to reinforce lean planning, scheduling, and order management processes and optimize the value of human capital through training and career management while...
- Tags: Chemicals, Human Resources, Oracle Corp., Order Management, Manufacturing
- Case studies 2007-12-01
- Project Automates Services in 14 Municipalities, Boosts Regional Knowledge Economy
- The Association of Municipalities of the District of Evora AMDE, in partnership with the Regional Development Agency of Alentejo, University of Evora, and Evora City Council, is leading the Evora Digital District Project to help the growth of the regional knowledge economy and to bring its 14 associate municipalities and...
- Tags: Knowledge, Municipality, Microsoft Corp., Portals, Web Technology, Strategy, Internet, Management
- Case studies 2006-01-01
- Computacenter Case Study: Surrey County Council
- When Surrey County Council began its foray into e-government, it identified the need for an upgrade of its non-standardised desktop environment. In addition to its e-government objectives, the council also wanted to reduce the total cost of ownership of the infrastructure. A lack of internal resources led Surrey County Council...
- Tags: Computacenter, E-government, Government
- Case studies
- Northumberland County Council Streamlines Back Office, Cuts Costs, and Improves Customer Value
- Northumberland County Council is one of the largest councils in northeast England. The council wanted to reengineer back office financial management and purchasing processes to comply with government's Best Value Performance Indicators for cost, efficiency, and quality. The challenge was to cut overhead and improve customer service by giving citizens...
- Tags: Oracle Corp., Council, Back-office, Northumberland County Council, Financial Management, Financial Accounting, Operational Accounting, Investment, Enterprise Software, Financial Planning, Finance, Software
- Case studies
- Vehicle Fleet - Christchurch City Council
- Christchurch City Council has a large vehicle fleet and recently undertook a comprehensive process to assess and determine where improvements to sustainability could best be gained. Christchurch City Council found that the use of fleet vehicles was an emotive issue for staff, especially when council looked to decrease fleet numbers....
- Tags: Vehicle, Council, Christchurch City Council, Quality, Business Operations
- Case studies
- London Borough of Tower Hamlets Enhances Employee Satisfaction and Productivity
- London Borough of Tower Hamlets is the local government authority for the riverside, east of the historic City of London, which includes London's East End and the business district of Canary Wharf. With an eye for continuous improvement and enhanced operational efficiency, the council decided to take a hard look...
- Tags: Oracle Corp., Council, London, Strategy, It Services, Management
- Case studies
- West Berkshire Council Finds New Strength With IBM System x
- Education, social services, highways, benefits, libraries and accountancy - these are just a handful of the services West Berkshire Council provides to the citizens of Berkshire, a rural area located west of London. West Berkshire Council wanted a system that they could consolidate multiple workloads on with confidence, so the...
- Tags: accountancy, IBM Corp., benefit, server
- Case studies 2006-10-20
- SAP Case Study: Salford City Council
- Salford City Council, situated to the west of the Greater Manchester conurbation, provides just under a quarter of a million residents with their council services and employs 11,500 staff. Previously the council had difficulty in identifying the overall purchasing pattern, as different departments used numerous suppliers. Salford Council recognised that...
- Tags: Staffing, Council, SAP AG, Operational Accounting, Finance
- Case studies
- AirWave Case Study: University of Warwick
- The University of Warwick is one of the most prestigious universities in the United Kingdom, with more than 15,500 students and 4,500 faculty and staff members. The university IT staff decided to install a wireless LAN to provide students and faculty with mobile network access in public areas as well...
- Tags: Network, BlueSocket, WLAN, Network Management, University Of Warwick, Wireless LANs, LANs, Wi-Fi, Wireless, Networking
- Case studies
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