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- Insurance Agency IT Group Saves IT Time With Centralized Voice Management
- Warner Pacific Insurance Services provides insurance agents and brokers with tools, resources, and support to represent a wide selection of medical, dental, vision, life and other specialty insurance products. Warner Pacific sought a more proactive approach to managing its voice system. They wanted to speed up the troubleshooting process and...
- Tags: Information Technology, Insurance, Cisco Systems Inc., Warner Pacific Insurance Services
- Case studies 2006-03-01
- Warner Pacific Goes High-Tech: Implementing a Cisco Unified Communications System
- Warner Pacific Insurance Services implements a Cisco Unified Communications system to accommodate voice and video in a single network, increasing efficiency and productivity.
- Tags: Cisco Unified Communications System, Cisco Systems Inc., Warner Pacific Insurance Services
- Webcasts 2006-03-06
Additional Resources
- With Cisco Unified Communications, Warner Pacific Insurance Services Has Improved Client Service and Reduced Teleworking Costs
- With operations throughout California and Colorado, Warner Pacific Insurance Services provides insurance agents and brokers with tools, resources, and support to represent a wide selection of medical, dental, vision, life and other specialty insurance products. When Warner Pacific added a second building to its headquarters, in 2004, it decided to...
- Tags: Unified Communications, Cisco Systems Inc.
- Case studies
- Insurance Leader Enables Business Users, Frees IT Staff With Data-Reporting Services
- The Life Division of Pacific Life Insurance Company had a strong dependency between its business and Information Technology IT workers. The executives, business analysts, finance personnel, and customer service representatives who rely on corporate data to do their jobs had to frequently employ IT specialists to help access the desired...
- Tags: Information Technology, Microsoft Corp., Insurance, Insurance Leader, Strategy, Management
- Case studies
- Time Warner Cable Uses RAD Equipment to Extend T1/T3 Circuits Over MPLS Network
- Time Warner Cable-Houston is the second largest Time Warner Cable division in the USA and a leader among cable companies in delivering fiber-based Ethernet alternatives to legacy TDM access services. The company wanted to deliver superior Ethernet alternative to traditional access facilities while addressing the critical need to support wireless-customers...
- Tags: MPLS, RAD, RAD Data Communications Ltd., Time Warner Cable Inc., Time Warner Cable-Houston, Ethernet, Network Technology, Networking
- Case studies 2005-11-01
- People's Insurance Company of China: eBusiness Portal Attracts New Customers and Reduces Costs
- The People's Insurance Company of China PICC is one of the largest insurance companies in the Asia/Pacific region. PICC sought to use the Internet as a new channel to enable individual and business customers, employees, and third-party agents to conduct business online, with business objectives that included reduced costs, improved...
- Tags: Sun Microsystems Inc., Insurance Company, E-business, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Case studies
- Warner Music Italia Increases Supply Chain Efficiency With Business-to-Business Portal
- Warner Music Group is the parent company for some of the most prestigious record production companies in the world. Warner Music Italia has developed a business-to-business portal using the Microsoft .NET Framework to support 1,500 small business outlets. This solution forms the basis for the development of Warner's international supply...
- Tags: Supply Chain, Warner Music Group Corp., Warner Music Italia, Supply Chain Management (SCM), B2B, Enterprise Software, Software, E-business/E-Commerce, Internet
- Case studies
- SumTotal Systems Case Study: Pacific Life Insurance
- To meet compliance training challenge, the Pacific Life Academy launched the eAcademy to add online learning to mix with learning activities and to streamline learning management across the organization. They wanted to create a comprehensive online learning environment to develop, deliver and track business, leadership development and technical skills training...
- Tags: SumTotal Systems, Online Learning, Training, E-learning, Workforce Management, Leadership, Enterprise Software, Software, Human Resources, Management
- Case studies
- Time Warner Cable Succeeds With Innovative "Triple Play" Voice Services
- In May 2003, Time Warner Cable launched its "Digital Phone" residential voice service, beginning with customers in Portland, Maine. Using standards-based technologies and intelligent networking from Cisco Systems, the forward-looking cable service provider delivers "Triple Play" services bundles which include: Voice over IP VoIP communications, subscription-based and on-demand video services,...
- Tags: Voice Service, Time Warner Inc., Phone, Cisco Systems Inc., VOIP, Telephony, Telecommunications, Telecom & Utilities, Networking
- Case studies
- BMC Remedy Assists Time Warner Cable in Delivering Award-Winning Customer Care
- Time Warner Cable wanted to ensure that Customer Service Representatives CSRs have the tools to meet customer expectations. The Time Warner Cable deployed BMC software for its solution and implemented BMC Remedy Action Request System. Time Warner Cable has expanded the Remedy development team to include five full-time developers and...
- Tags: BMC Software Inc., Time Warner Cable Inc., Remedy Corp., It Management, It service Management
- Case studies 2006-10-01
- DA Consulting Group Case Study: Georgia-Pacific
- The Georgia-Pacific Consumer Products Division (Georgia-Pacific) is the world's largest tissue company, with 35,000 employees in North America and Europe. Faced with the challenge of supporting end users, Georgia-Pacific selected DA Consulting Group, Inc. DACG as a partner for the Systems Integration Project. DACG worked with Georgia-Pacific on three previous...
- Tags: Georgia-Pacific Corp., Workforce Management, Enterprise Resource Planning (ERP), Business Structures, Enterprise Software, Human Resources, Software, Finance
- Case studies
- Collaborative Support Solution to Resolve Problems Faster, Raise Employee Satisfaction
- Pacific Life Insurance Company provides life insurance products and other investment products to individuals and businesses. In 2006, the company purchased a solution to more efficiently manage electronic documents and automate its compliance with records retention policies. Pacific Life turned to Microsoft Office SharePoint Portal Server 2003 and Meridio eDRM....
- Tags: Employee Satisfaction, Microsoft Corp., Insurance, Records Management, Financial Planning, Managerial Accounting, Enterprise Software, Business Operations, Corporate Insurance, Finance, Software
- Case studies
- Novell Case Study: Cathay Pacific
- Based in Hong Kong, Cathay Pacific is an international airline offering cargo and passenger services to more than 80 destinations throughout the world. Cathay Pacific needed the right tools to help a centralized IT staff manage a global enterprise. Novell solutions helped the company automate identity management and standardize its...
- Tags: Novell Inc., Authentication/Encryption, Advertising & Promotion, E-mail, Security, Marketing, Online Communications
- Case studies
- Insurance Buddy (exe)
- Insurance Buddy is a tool to a find cheap car insurance quote. It is a search engine tool for insurance. It works great for car insurance, home insurance and lots of other types of insurance. It s a great tool to find out if you are over paying for insurance...
- Tags: Insurance Buddy, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Software downloads 2007-01-11
- Heroes of the Pacific (exe)
- Heroes of the Pacific begins with the attack on Pearl Harbor and lets the player participate in some of the most memorable battles of the Pacific campaign, including Wake Island, Midway, and Coral Sea.The demo takes you into the skies for three key missions from World War II's Pacific Theatre....
- Tags: Pacific, LANs, Wireless, Network Technology, Networking
- Software downloads 2005-08-17
- Pacific Brands Enhances Financial Processes With Reliable Management System
- When Pacific Brands broke away from Pacific Dunlop, the company retained hundreds of brands - ranging from footwear and sporting goods to home products like linen and bedding - and faced many of the same business challenges that its parent company had faced. That is why Pacific Brands continued using...
- Tags: Hyperion Solutions Corp., Financial, Pacific Brands, Financial Accounting, Finance
- Case studies 2007-08-01
- Microsoft Keeps Australia's Favourite Theme Parks Running Hot
- Located on the Gold Coast, three of Australia's most popular theme parks and the Sea World Nara Resort are jointly operated by The Warner Village Theme Park Group, owned by the U.S. - based Time Warner now part of AOL and Melbourne entertainment operator Village Roadshow. The parks attract around...
- Tags: Financial, Park, Microsoft Corp., Financial Management, Financial Accounting, Investment, Financial Planning, Finance
- Case studies
- Radio Pacific Live Radio (gadget)
- Radio Pacific Live Radio is a gadget that will let you listen to the Radio Pacific internet radio station. Radio Pacific is a radio station based in New Zealand. This version is the first release on CNET Download.com.
- Tags: Radio, Radio Pacific, Radio Pacific Live Radio, Advertising & Promotion, Marketing
- Software downloads 2007-12-14
- Electric Insurance Company Streamlines Policy Rating With Web Services
- Electric Insurance Company, a national writer of personal insurance, was established 35 years ago to serve the needs of General Electric employees. As Electric Insurance began to roll out new Web applications to support new business lines, the speed at which they could bring pricing changes to market was a...
- Tags: NEON Systems, Web, Web Service, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- Case studies
- New MAN Drives Costs Down and Services Up
- Asia Pacific Telecom Group APTG is a major service provider in Taiwan and consists of Asia Pacific Broadband Telecom APBT, Asia Pacific Online APOL and Asia Pacific Broadband Wireless APBW subsidiaries. APTG wanted to develop a nationwide Metropolitan Access Network MAN network in Taiwan. The challenge was to rollout the...
- Tags: Metropolitan Area Network, Foundry Networks Inc., Network, Asia Pacific Telecom Group, Networking, Business Services, Network Technology
- Case studies 2006-07-01
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