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- Innovative Go-to-Market Alliance Between Telecom Italia and Cisco Systems Develops a Value Proposition for Retail
- Telecom Italia is Italy's leading ICT enterprise with consolidated revenues for 2004 of ?31 billion. Telecom Italia wanted to develop and implement a value proposition for the retail vertical - encompassing leading edge in-store services and supply chain applications - that will enable major stores to attract more customers, increase...
- Tags: Telecom Italia, Cisco Systems Inc.
- Case studies
- Telecom Italia Finds Microsoft Exchange Server 2007 Easily Scales to Support Growth
- Telecom Italia, a telecommunications leader, struggled to keep up with increasing demands on its e-mail system. The company increased mailbox sizes to accommodate the growing volume of messages, but, as a result, it had to increase the number of its server computers. What's more, users demanded more remote access to...
- Tags: Microsoft Exchange Server 2007, Telecom Italia, Microsoft Exchange Server, Microsoft Corp., E-mail Servers, Groupware, Enterprise Software, Software
- Case studies
- Oracle Case Study: Hilti Italia
- Hilti Italia wanted to increase the profitability of its sales channels by making detailed customer information more easily available. The company's existing information system made customer information available only in connection with purchases. Hilti Italia implemented Oracle's PeopleSoft Enterprise Customer Relationship Management and integrated it across all of its business...
- Tags: Oracle Corp., Sales Strategy, Data Management, Sales Force Management, Sales
- Case studies
- Telecom Italia Gets in Touch With Customers and Profitability
- With 27 million telephone lines, Rome-based Telecom Italia is the market leader in Italy. The company needed to integrate customer relationship data among many applications so that it could target customers with relevant cross-sell offers - and turn a profit. Telecom Italia needed to integrate its Siebel CRM applications because...
- Tags: TIBCO Software Inc., Telecom Italia, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- Telecom Italia Eases IT Management, Improves Security, and Cuts Costs
- Based in Rome, Italy, Telecom Italia is the number one telecommunications service provider in the country. The company has 86,000 employees and manages a massive telephone and fiber optic network in Europe. An increasing number of Telecom Italia employees need remote access to a business-critical software application that manages telephone...
- Tags: Security, IT Administration, Telecom Italia, Information Technology, Telecom & Utilities, Telecommunications, Microsoft Windows Server 2008, Networking, Operating Systems, Microsoft Windows, Software
- Case studies 2008-01-01
- Nortel Network Case Study: Tiscali Italia
- To provide Tiscali Italia with the infrastructure it needed to deliver next-generation broadband services. With end users looking to Tiscali Italia for fast, reliable triple-play, this infrastructure would need to include an efficient core network and a secure network edge. A new optical communications infrastructure, using the Nortel Optical Metro...
- Tags: Network, Nortel Networks Corp., Tiscali, Networking, Broadband Internet, Telecommunications
- Case studies 2006-04-05
- Blockbuster Italia Simplifies Order Management and Improves Franchisee Services
- Blockbuster Italia wanted to implement a solid, flexible system capable of adapting to new tax laws and accounting standards specific to different countries in which the company does business and permit effective customization where required Optimize information exchanges between head office and branches. The challenge was to improve the quality...
- Tags: Oracle Corp., Blockbuster Inc., Order Management, Blockbuster Italia, Taxes, Free Trade, Monitors & Displays, Operational Accounting, Financial Services, Financial Planning, Finance, Hardware, Components
- Case studies 2008-09-01
- Improving the Technical Edge of Telecom Italia Mobile, Italy's Leading GPRS Provider
- The challenge was to reinforce the market leadership of Telecom Italia Mobile SpA General Packet Radio Services GPRS), satisfying different and innovative customer requests, with an improved quality of service that meets customer expectations. IBM Global Services - Integrated Technology Services ITS and the IBM Wireless team - developed a...
- Tags: Telecom Italia, Mobile, GPRS, IBM Corp., Cellular Phones, Consumer Electronics, Personal Technology
- Case studies
- BMC Remedy Assists Time Warner Cable in Delivering Award-Winning Customer Care
- Time Warner Cable wanted to ensure that Customer Service Representatives CSRs have the tools to meet customer expectations. The Time Warner Cable deployed BMC software for its solution and implemented BMC Remedy Action Request System. Time Warner Cable has expanded the Remedy development team to include five full-time developers and...
- Tags: BMC Software Inc., Time Warner Cable Inc., Remedy Corp., It Management, It service Management
- Case studies 2006-10-01
- BAT Italia Boosts Security at Factory and New Headquarters With Cisco 2851 and 3845 Integrated Services Routers
- BAT Italia's new headquarters building acts as a hub for the company's operations. Number two in Italy - thanks to the acquisition of the country's state tobacco company, ETI (Ente Tabacchi Italiani S.p.A), by BAT Italia in 2003 - Rome-based BAT Italia has been growing with the success of its...
- Tags: Security, Router, Cisco Systems Inc., Routers & Switches, Network Technology, Networking
- Case studies 2005-12-01
- Kylie Minogue Hot Screensaver (zip)
- According to Warner Music Australia, Kylie Minogue has sold over 65 million records worldwide. Kylie is well-known for her provocative music videos and expensively mounted stage shows.
- Tags: Warner Music Group Corp., Wallpaper Screensavers, Kylie, Corporate Communications, Marketing
- Software downloads 2007-10-30
- Warner Music Group Streamlines Management and Storage of Digitally Formatted Data
- With its broad roster of new stars and legendary artists, Warner Music Group WMG is home to a collection of the best-known record labels in the music industry. WMG wanted to replace their existing data infrastructure, which lacked the flexibility needed to handle new and standardized XML based data and...
- Tags: Oracle Corp., Storage, RIAA, Warner Music Group Corp., Digital Media, Consumer Electronics, Personal Technology
- Case studies
- Radio Italia Toolbar (exe)
- Radio Italia Toolbar allows you to listen your preferred radio station. Toolbar include online web radio from Italy more than 60 radio stations, Media links, Search whit 7 engines, Read news from Italy and all over the world, Includes cookie cleaner, History cleaner, and cache cleaner, Get notified when you...
- Tags: Toolbar, Radio, Radio Italia Toolbar, Advertising & Promotion, Marketing
- Software downloads 2006-11-24
- Telecom Italia Sparkle and Cisco Systems Join Forces to Build S@FE
- Telecom Italia Sparkle TI Sparkle, a wholly owned subsidiary of Telecom Italia SpA, was established in 2003 with the objective of developing and consolidating the Italian Group's international wholesale and retail business. Denial of Service DoS and Distributed Denial of Service DDoS attacks have now evolved from random hacker exploits...
- Tags: Telecom Italia, Texas Instruments Inc., Cisco Systems Inc., Distributed Denial Of Service, S@FE, Security
- Case studies
- Cisco Integrated Services Router Helps Telecom Italia Offer a Complete Service Package
- One of Telecom Italia's strategies for success is to deliver new services that enable its customers to enjoy a full complement of advanced capabilities from a single provider. By choosing Cisco integrated services routers as its primary platforms, Telecom Italia significantly reduced deployment costs and improved manageability. Cisco IOS IP...
- Tags: Telecom Italia, Router, Cisco Systems Inc.
- Case studies
- Warner Implement Reduces IT Support Costs, Improves Communication and Collaboration
- warner Implement is one of the leading resellers of John Deere agricultural equipment in the country, but the company needed better internal communication, remote access to data, and fewer IT service calls. Heartland Technology Solutions, a Microsoft Certified Partner, recommended Microsoft Windows Small Business Server 2003, a complete server solution...
- Tags: Collaboration, Information Technology, Microsoft Corp., Warner Implement, Warner, Remote Access, Business Structures, Microsoft Windows, Strategy, Servers, Finance, Operating Systems, Software, Management, Hardware
- Case studies
- BitTorrent and Warner Brothers
- In case you haven't read about it yet: Warner Brothers has announced that it is working with the developers of BitTorrent to build a way to deliver movies and television shows over the Internet to consumers using the "torrent" technology. What do you think about this? And,...
- Tags: TVs, TV & Home Theater
- Discussion threads 2006-05-17
- Time Warner, Comcast to buy Adelphia
- Is AOL looming in the background?Time Warner an AOL company and ComCast in a joint venture? Is AOL planning a coup?It might be time to start rethinking about AOL as an investment. Without Steve Case driving $30 ISP features, the company is due to go casters up unless it...
- Tags: 1midniterider@..., Adelphia Communications Corp., America Online Inc., Comcast Corp., it management, Time Warner Inc.
- Discussion threads 2005-04-27
- Microsoft Keeps Australia's Favourite Theme Parks Running Hot
- Located on the Gold Coast, three of Australia's most popular theme parks and the Sea World Nara Resort are jointly operated by The Warner Village Theme Park Group, owned by the U.S. - based Time Warner now part of AOL and Melbourne entertainment operator Village Roadshow. The parks attract around...
- Tags: Financial, Park, Microsoft Corp., Financial Management, Financial Accounting, Investment, Financial Planning, Finance
- Case studies
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