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Waitrose Manages Its Expanding IT Infrastructure With Touchpaper
The first Waitrose supermarket was opened in 1955 and today there are 174 branches with a further 5 branches opening in May and June, 2006, dedicated to offering quality, value and customer service. As Wallace recalls, the original system for handling requests for IT support was far from perfect. Based...
Tags: IT Infrastructure, Information Technology, Branch, Waitrose, Strategy, Management
Case studies

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John Lewis Partnership Calls on IBM to Improve Disaster Recovery
For UK shoppers, The John Lewis Partnership is a favourite retailer, renowned for its focus on both high quality and value. Nationwide, the company has 26 department stores plus 136 Waitrose food stores situated mainly in central and southern England. The company wanted to minimise the risk of customer dissatisfaction...
Tags: IBM Corp., Disaster Recovery, Food & Beverage, Data Management, Manufacturing
Case studies
Case Study: Improve Network Security, Cut Carbon Emissions
The John Lewis Partnership was founded in London 143 years ago. The company, which operates John Lewis department stores and Waitrose supermarkets, had consolidated its diverse IT infrastructure over several years, which included installing Windows ServerŪ 2003. It wanted to take the next step to improve its network operations. In...
Tags: Network, Microsoft Windows Server, Network Security, Remote Site, Microsoft Windows, Microsoft Windows Server 2008, Microsoft Windows Server 2003, Servers, Security, Networking, Operating Systems, Software, Hardware
White papers 2008-06-04
Retailer Expects to Improve Network Security and Cut Both Costs and Carbon Emissions
The John Lewis Partnership was founded in London 143 years ago. The company, which operates John Lewis department stores and Waitrose supermarkets, had consolidated its diverse IT infrastructure over several years, which included installing Windows Server 2003. It wanted to take the next step to improve its network operations. In...
Tags: Network, Microsoft Windows Server, Network Security, Microsoft Windows, Microsoft Windows Server 2008, Microsoft Windows Server 2003, Servers, Security, Networking, Operating Systems, Software, Hardware
Case studies 2008-02-01
John Lewis Partnership Enhances Its 'Employer of Distinction' Reputation With HR and Payroll Solutions
One of the U.K.'s top ten retail businesses with 27 John Lewis department stores and 174 Waitrose supermarkets, John Lewis Partnership offers unparalleled service and quality products to its customers. The company wanted to standardize, integrate, and centralize HR and payroll functions group-wide to align people management with business objectives...
Tags: Human Resources, Payroll, John Lewis Partnership, Operational Accounting, Finance
Case studies
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