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- Easier Access to Information Helps Support Technician Help Others
- Tahelia Wagner's job is to help other people do their jobs. As a computer support technician at the University of Kentucky Chandler Medical Center, Wagner installs, configures, and supports hardware and software for the teaching hospital's busy staff, including doctors, nurses, clerks, and administrators. Wagner divides her time between providing...
- Tags: Microsoft Access, Microsoft Corp., Wagner, Recruitment & Selection, Microsoft Windows, Microsoft Office, Human Resources, Workforce Management, Operating Systems, Software, Office Suites
- Case studies
Additional Resources
- SmartDraw in Video Game Design: Creating UML Diagrams in Video Game Development
- Dave Wagner is Engine & Tools Director for Sammy Studios, Inc., an interactive entertainment company that creates and distributes video games. Many of the company's programmers were using a popular diagramming tool to create UML diagrams for video game development. They were actually preparing to standardize with one of SmartDraw's...
- Tags: Video Game, SmartDraw.com, Video, Dave Wagner, Games, UML, Corporate Communications, Personal Technology, Ooa/Ood/Oop, Software Development, Software/Web Development, Marketing
- Case studies
- Window Controler (widget)
- This Widget lets you minimize, restore minimized, cascade, and tile (horizontally/vertically) all of the windows on the desktop. To move the buttons, hold down the Control key and drag them. Idea by Kent Wagner. This version is the first release on CNET Download.com.
- Tags: Window, Construction
- Software downloads 2007-11-09
- Age of Mythology The Ring of the Nibelungen campaign (zip)
- In a time lost to history, when the gods still walked among the mortals a power thirsty Nibelungen steals the magical Rhinegold. This act will change the worlds of the Gods, Titans, Spirits, and mortals forever. This campaign will take you from the underground world of Nibelheim along the various...
- Tags: Instruction, Rhinegold, Games, Personal Technology
- Software downloads 2005-06-22
- Take steps to secure vulnerable WLANs
- Flaws in the Wired Equivalent Privacy WEP protocol mean that your wireless local area network WLAN is at risk, according to researchers. Here are the steps you can take to add security to your WLAN.Unauthorized users may be lurking on your wireless local area network WLAN, according to researchers at...
- Tags: LANs, Wireless LANs, Wi-Fi, Network security, Brian Hook, WEP, WLAN, wireless, David Wagner, LAN, network, attack, security
- Technical articles 2001-10-23
- DownUtube (zip)
- The best software for short-movie sites. Browses, downloads, and manages clips from YouTube, Google Video, Apple Trailers, and IMDB. Shows all RSS feeds and links with their images. Also there is a search part, which search the site with the given keywords to find if there is any clip name...
- Tags: Google Inc., YouTube Inc., Apple Inc., Keyword, RSS, E-mail Servers, Corporate Communications, Web Site Development, Servers, Internet, Enterprise Software, Software, Marketing, Hardware
- Software downloads 2007-06-06
- Follow the rules to more effective C# programming
- For C# programmers, no single function generates more discussion and more confusion than GetHashCode. Hash-based containers use hash codes to optimize searches. In .NET, every object has a hash code that is established based on three specific rules. This chapter from Bill Wagner's Effective C#: 50 Specific Ways to Improve...
- Tags: .NET, Programming languages, C#, Addison-Wesley, programming, programmer, Microsoft .NET, Web site, Web
- Download resources 2005-04-29
- Webcast: Real Business Benefits of Virtualization
- Virtualization is a distributed-computing model that allows infrastructures to be shared dynamically. It enables companies to reduce costs, improve service levels, and better align IT processes with business goals. The benefits of virtualization are compelling, but many IT professionals are concerned about the cost and implied risks associated with taking...
- Tags: Webcast, Benefit, Virtualization, Storage Management, Utility Computing, Hardware, Storage
- Webcasts 2005-11-02
- Is there no career opportunity for the Help Desk pro?
- In a piece published today on Computerworld, Thomas Hoffman writes that people look at the career opportunities for Help Desk pros two ways: One, that the Help Desk is a dead-end job and two, that it is a perfect opportunity to see how a company works and flex your people...
- Tags: Help Desk, Call Centers, Professional Development, It Operations, Career, Toni Bowers
- Blog posts 2008-04-30
- Approach after-hours consulting offers with caution
- The money may be great, but accepting a consulting project for your company may be more trouble than it's worth. Juggling two jobs for one company can be more complicated than it seems. Here are a few things to consider before taking on a consulting role.Your mission, should you choose...
- Tags: Outsourcing, John Connell, consulting
- Technical articles 2001-03-30
- (Photos: A century of helicopters)
- Nice Photo Journal on HelicoptersExcellent work on the photo journal. the only thing missing is a photo of the Robinson R44 and recognition of Frank Robinson's contribution, and I also thought we'd see a photo of the Hughes 500 with ducted air tail boom replacing the tail rotor. ...
- Tags: joe.goebel@..., apache, photograph, helicopter
- Discussion threads 2007-09-06
- Watch out for flaw in CGI library and possible C compiler security problems
- Linux/UNIX administrators need to be aware of a dangerous flaw in Lib CGI and some new security concerns that have been raised about the GNU C compiler. Get the details on how these issues may affect the security of your systems.A serious vulnerability has been found in the CGI C...
- Tags: Development tools, C/C++, John McCormick, ISS X-Force, CGI, compiler, security, C
- Technical articles 2002-12-16
- ok, this time...GOOD earwigs.
- ok, this time...GOOD earwigs.While I always carry in my head Pink Floyd's 'Wishing You Were Here' and Pachebel's 'Canon'...My latest GOOD earwig is 'where did you sleep' by Nirvana.Oh, and always 'Eruption' by Van Halen.In my head....- anything by Status Quo....... great cobweb removers, all of 'em! - anything "latin...
- Tags: GG Edit, Thank-You Mae
- Discussion threads 2006-07-31
- Finding time for training: CBT, WBT, and DIY
- Squeezing in training amid all the other tasks that must get done is difficult for any IT staff, but there are viable options even if time is not a luxury your company enjoys. Here are a few things to try.The world of work in an IT shop is a whirl...
- Tags: Computer-based training (CBT), Workforce management, Mike Walton, education, computer-based training, training, WBT, computer
- Technical articles 2000-06-30
- Planning basics: What to consider when estimating the cost of deploying firewalls
- Spammers, hackers, and cybercriminals can cost you plenty. But that doesn't mean you have a blank check when it comes to deploying a firewall. You'll have to estimate your costs before the project starts. Here's a look at what to include in your estimate.By Rich WagnerFirewalls are typically the key...
- Tags: Firewalls, Network security, SECURITY, NETWORKING, Guest Contributor, firewall, network
- Technical articles 2001-03-20
- FireFox users are not happy campers.
- FireFox users are not happy campers.June 08, 2005 Firefox Users Sound Off: Fix Those Bugs! Even ardent Firefox fans can experience problems with their favorite browser. What are these bugs, and what can you do about them?By Mitch Wagner InternetWeek Use Firefox for a while, and you're almost...
- Tags: browser, deepsand, firefox, hardware, Mozilla Firefox, Web browser
- Discussion threads 2005-06-16
- Get IT Done: A consultant's experience recovering a Microsoft Exchange Server from an insufficient backup
- Recover Microsoft Exchange Server from an insufficient backupPeter Wagner is an IT consultant who lives in Garching, Germany. This is his first article for TechRepublic.What happens if you lose your Microsoft Exchange 2000 server, you have only an offline backup of the database, and nobody knows anything about the environment...
- Tags: E-mail servers, Backups, Storage, Groupware, Databases, Peter Wagner, Seagate Technology LLC, Microsoft Corp., Get IT Done, database, Microsoft Exchange Server, server, backup, Microsoft Exchange 2000 Server
- Technical articles 2002-08-26
- Embryonic Cloning
- Embryonic CloningHere is an article from the associated press:Dolly Scientist Gets Human Cloning License 4 hours ago By THOMAS WAGNER, Associated Press Writer Ian Wilmut speaks at a news conference in London on Sept. 28, 2004. ...More... LONDON - The British government Tuesday gave the...
- Tags: cell, Dolly, embryo, Ian Wilmut, off-topic, ProtiusX
- Discussion threads 2005-02-08
- Newly discovered flaws escalate doubts about wireless LAN security
- A new hacker tool called AirSnort was recently released, and researchers have found an easy way to crack 802.11's WEP security protocol. See how these developments have turned theoretical predictions of wireless LAN security problems into a grim reality.Wireless LAN vulnerabilities are no longer merely theoretical. Recently, academic researchers cracked...
- Tags: Wi-Fi, Network security, WIRELESS, Wireless LANs, SECURITY, John McCormick, WEP, Rice University, attack, IEEE 802.11, AirSnort
- Technical articles 2001-09-10
- The Geek's Guide to New TV Shows (updated)
- Here's your friendly neighborhood Trivia Geek's rundown of TV shows debuting this fall that should appeal to the sci-fi/fantasy/horror geek audience -- now with premiere dates! Links to video previews and IMDB listings abound, so let the bandwidth hogging begin! Chuck [Monday, September 24, 8 P.M., NBC]...
- Tags: Concept, NBC, Here, TV, Difference, Geek, Hilarity, FOX, Chronicles, Corporate Governance, TVs, Tv & Home Theater, Business Operations, Corporate Law, Personal Technology, Home Entertainment, Jay Garmon
- Blog posts 2007-08-01
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