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- SCXML: State machine notation and voice application development
- Digitaltelephony is spreading wide and fast, entailing new technologies for voice communication. Inthis article, I'llreview a new XML language intended for usage in the telecommunications industry.State Chart XML SCXML is a candidatefor the control language within VoiceXML 3.0 (currently under development by the W3CVoice Browser working group), which includes CCXML...
- Tags: application development, CCXML 2.0, Digital Telephony, notation, Peter V. Mikhalenko, SCXML, state machine, VoiceXML, VoiceXML 3.0
- Technical articles 2006-03-29
Additional Resources
- Voicent VoiceXML Gateway (exe)
- VoiceXML Gateway VOIP PSTN TAPI development API for interactive telephony application. High level development platform based on W3C VoiceXML. Supports text-to-speech, voice recognition, DTMF tones for both inbound, and outbound apps. Works with VOIP through Skype, and voice modem. API , SDK, tutorial, and sample code available online. This version...
- Tags: Gateway Inc., VoiceXML, Voicent Communications, Telecommunications
- Software downloads 2008-04-21
- Examine the technology behind the W3C VoiceXML standard and get ahead of the curve
- Voice applications have yet to become a common interface for users, yet work continues on the establishment of an international standard called VoiceXML. This download explores the current VoiceXML standard as developed by the W3C and discusses where the standard is likely to go in the future. The download includes...
- Tags: W3C, VoiceXML, Telecommunications
- Download resources 2006-06-21
- Adding Voice to Your Portlet Applications
- This paper is intended for solution architects and application developers who want to develop and test voice portlet applications and who have previously developed graphical-user-interface GUI portlet applications or VoiceXML applications. It shows how to develop a voice portlet using VoiceXML and the Portlet API. Furthermore, it introduces concepts of...
- Tags: Portlet, Voice
- White papers 2004-07-01
- VoiceXML Application Development Life Cycle: Building Usable Voice User Interfaces
- The Web has revolutionized how people communicate and share information. Businesses deploy millions of Web services to consumers with Internet access. Internet and telephony used to be two separate technologies requiring a specialized telecom expert to build applications accessible over the phone. VoiceXML bridges the gap; it leverages the existing...
- Tags: Web, Hewlett-Packard Co., Web Application, VoiceXML, Telecommunications, Channel Management, Marketing
- White papers 2004-10-04
- Future Is Bright for Caribbean Paradise - Thanks to a Wireless Solution From IBM
- The challenge was to develop new wireless e-business services for Orange Dominicana's growing customer base in order to increase revenue. Orange Dominicana chose to deliver its various voice services to its mobile subscribers via the telephone by using VoiceXML technology. The VoiceXML technology handles the telephone dialogue by using speech...
- Tags: Orange PCS, Phone, Wireless E-business, VoiceXML, IBM Corp., E-business/E-Commerce, Wireless, Speech Recognition, Telecommunications, Wi-Fi, Internet, Emerging Technologies
- Case studies
- A tutorial on Call Control XML (CCXML) and voice browser call control
- In this document, we will look at some of VoiceXML's capabilities and limitations, as well as details on how VoiceXML and CCXML can be integrated within an application. Call Control XML CCXML is designed to provide telephony call control support for dialog systems, such as VoiceXML It...
- Tags: TechRepublic Inc., Telephony, XML, VoiceXML, Web Browser, CCXML 1.0 Specification, Telecommunications, VOIP, Telecom & Utilities, Networking
- Download resources 2006-04-04
- Develop a VoiceXML solution using BeVocal
- Title maxthe message was a story Eu America Africa
- Tags: etc, message, mwangi_ch@..., nam, programming, VoiceXML
- Discussion threads 2005-11-10
- Examine the technology behind the W3C VoiceXML standard and get ahead of the curve
- Can you hear me now?Do you think voice-based application interfaces are inevitable, with time being the only limiting factor? Or do you think voice applications are impractical and not likely to become a reality.
- Tags: TELECOMMUNICATIONS
- Discussion threads 2006-06-21
- State Chart XML: State machine notation and voice application development
- This document performs an overview of the SCXML development effort, looks at SCXML notation in more detail, and explores Harel State Tables notation logic and its reflection in SCXML. State Chart XML SCXML is a candidate for the control language within VoiceXML 3.0 (currently under development by...
- Tags: TechRepublic Inc., Application Development, Notation, XML, VoiceXML, SCXML, Telecommunications
- Download resources 2006-03-29
- Envox Communications Development Platform (exe)
- Envox 6 is an open, standards-based platform with integrated application development and management components that significantly reduce the time, cost, and complexity of creating voice solutions. A true multi-modal platform, Envox empowers developers to create a wide range of voice solutions, such as IVR, by combining sophisticated call control functions...
- Tags: VoiceXML, Envox 6, Voice Solution, Interactive Voice Response (IVR), Telecommunications, VOIP, Telephony, Quality, Networking, Business Operations
- Software downloads 2006-07-26
- Voice gateways let Web developers hear VoiceXML
- VoiceXML can combine the universality of speech with the power of the Web. We'll introduce you to some "voice gateway" providers that enable developers to access VoiceXML content from Web sites.Editor’s note: This article originally appeared in TechRepublic’s Web Development Zone TechMail. Subscribe, and you’ll receive information on Web-development related...
- Tags: TELECOMMUNICATIONS, Tellme Studio, Les Hamilton, VoiceXML, OnStar, phone, Web
- Technical articles 2001-10-15
- Can VoiceXML speak to Web developers?
- VoiceXML, a new version of XML, allows users to interact with the Internet via voice-recognition technology by using a voice browser and/or the telephone. Here's a quick overview for Web developers.Editor’s note: This article originally appeared in TechRepublic’s Web Development Zone TechMail. Subscribe, and you’ll receive information on Web-development related...
- Tags: TELECOMMUNICATIONS, Les Hamilton, VoiceXML, Web, grammar, speech recognition, W3C
- Technical articles 2001-10-08
- Speech Engine SDK (zip)
- Start recognizing voice commands in any spoken language with Research-Lab's isolated words language-independent Speech Recognition Engine. From writing a simple voice commands recognition program to a VoiceXML PC-to-PC interactive voice response, English language is no more a programmer s only limit.
- Tags: United Research Labs, Voice, SDK, Interactive Voice Response (IVR), Speech Recognition, Telecommunications, Emerging Technologies
- Software downloads 2005-02-16
- XML-Based Multimodal Interaction Framework for Contact Center Applications
- This paper considers a way to represent contact center applications as a set of multiple XML documents written in different markups including VoiceXML and CCXML. Applications can comprise a dialog with IVR, call routing and agent scripting functionalities. The paper also considers ways how such applications can be executed in...
- Tags: Contact Center, XML, Call Centers, Customer Relationship Management (CRM), It Operations, Enterprise Software, Software
- White papers 2007-05-12
- Examine the technology behind the W3C VoiceXML standard and get ahead of the curve
- In the recent articles about CCXMLand SCXML we talked about voice applications and their logic,and referred often to VoiceXML language. It is still thebackbone in voice applications and dialog systems; and in this article I'd liketo talk about it and its future. VoiceXML 2.0 iscurrently under development by the W3CVoice...
- Tags: dialog, Peter V. Mikhalenko, voice service, VoiceXML, VoiceXML document, W3C
- Technical articles 2006-06-21
- Home Retailer Implements New Store Locator With Avaya Interactive Response (IR) and RSI IVR Solutions and Services
- A leading national large-format retailer of home textiles, housewares and decorative home accessories has over 400 stores in the United States and Canada. The home retailer's expansion made limitations inherent in the existing Touch-Tone systems increasingly apparent. Real Soft, Inc. RSI implemented automated speech recognition system by collaborating with ScanSoft...
- Tags: Retail Company, Avaya Inc., Speech Recognition, Retail, Emerging Technologies
- Case studies
- MSDN Webcast: Introducing Communications Server 2007 Speech Server (Part 1 of 4): Speech Server Overview (Level 100)
- This webcast discusses how Microsoft Office Communications Server 2007 Speech Server has evolved from Microsoft Speech Server 2004. It looks at some of the features of Communications Server 2007 Speech Server and provides an overview of what the product can and cannot do. Learn more about the different development methodologies,...
- Tags: Microsoft Developer Network, Webcast, Communications Server, Server, Microsoft Corp., VoiceXML, Interactive Voice Response (IVR), Digital Media, Telecommunications, Consumer Electronics, Personal Technology
- Webcasts
- IBM WebSphere Voice Server for Multiplatforms V5.1.1/V5.1.2 and Genesys Voice Platform: An Interoperability Guide
- This paper is a guide for integrating IBM's Websphere Voice Server V5.1.1/V5.1.2 and Genesys Voice Platform products. It considers best practices as applied to Voice User Interface VUI design. A simple voice-enabled application using the Genesys Voice Platform and WebSphere Voice Server V5.1.1/V5.1.2 is implemented and deployed. It demonstrates how...
- Tags: Interoperability, IBM WebSphere, Voice, Server, Genesys Telecommunications Laboratories, IBM Corp., Application Servers, Middleware, Telecommunications, Enterprise Software, Software
- White papers 2005-10-28
- The Economics of Customer Relationships: Creating the Formula for a Superlative Customer-Centric Speech Solution
- When the right formula is found, speech technologies provide the business with significant opportunities to create superlative customer-centric self-service applications that enhance profitability. Innovative speech solutions allow a person to offer the most convenient, friendly and fast service possible and to go beyond touch-tone applications to open extensive avenues of...
- Tags: Speech Application, Session Initiation Protocol (SIP), Quality, Product Marketing, Telecommunications, Emerging Technologies, Business Operations, Marketing
- Webcasts
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