Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Methods for Measuring Perceptual Speech Quality
- Describes four methods for measuring speech clarity and quality. Perceptual Speech Quality Measurement, Measuring Normalizing Blocks, Perceptual Speech Quality Measurement Plus, and Perceptual Analysis Measurement System are explained in detail. Perceptual and cognitive modeling techniques are also explained and the various methods are compared using industry reports. The paper also...
- Tags: Agilent Technologies Inc., Research & Development, Productivity, Strategy, Business Operations, Management
- White papers 2001-10-22
- Intelligent Service Level Management - ISLM White Paper: Measuring Voice Quality
- Voice over IP VoIP systems can suffer from significant call quality and performance management problems. Network managers and others need to understand basic call quality measurement techniques, so that they can successfully monitor, manage and diagnose these problems. This white paper describes commonly used call quality measurement methods, explains the...
- Tags: Service Level Management, Voice Quality, Teltronics, Performance Management, Telephony, Business Intelligence, VOIP, Telecommunications, Human Resources, Workforce Management, Networking, Enterprise Software, Software, Data Management
- White papers 2008-05-27
- Quality of Experience: A Strategic Competitive Advantage of Microsoft Unified Communications
- Voice Quality, as measured by the subjective perception of users, is key to the success of IP telephony implementations. Managing it however is a very complex task in the absence of comprehensive real time measurement of Voice Quality in traditional enterprise voice solutions. As a substitute for direct management of...
- Tags: Telephony, Network, Competitive Advantage, Unified Communications, IP Telephony, IP, Microsoft Corp., VOIP, Telecommunications, Telecom & Utilities, Networking
- White papers 2007-10-01
- Business Quality Voice on the WAN
- Voice over IP VoIP over the Internet or private WAN often falls short of delivering business quality voice services. Avaya Converged Network Analyzer CNA monitors VoIP call quality, assesses all available paths for delivering VoIP traffic, and automatically adjusts the network infrastructure to preserve the quality of voice calls in...
- Tags: Network, Voice, Avaya Inc., Telephony, VOIP, WANs, Telecommunications, Networking
- White papers 2005-05-01
- Internet Phone Quality Report (txt)
- Brix Networks has created a Google Gadget that provides an overall Voice over Internet Protocol VoIP Quality Report from different locations around the world that offers a quick and comprehensive indication of the quality you can expect of your Internet phone service. The Internet Phone Quality Google Gadget periodically runs...
- Tags: Phone, Brix Networks, Internet Phone, VOIP, Telecommunications, Networking
- Software downloads 2007-11-07
- On Accurate Measurement of Link Quality in Multi-Hop Wireless Mesh Networks
- This paper presents a highly efficient and accurate link-quality measurement framework, called EAR (Efficient and Accurate link-quality monitoR), for multi-hop wireless mesh networks, that has several salient features. It exploits three complementary measurement schemes: passive, cooperative, and active monitoring. EAR maximizes the measurement accuracy by dynamically and adaptively adopting one...
- Tags: Association For Computing Machinery, EAR, Mesh Networking, Linux, Networking, Operating Systems, Software
- White papers 2006-09-26
- The Role of Data Quality in Biometric Systems
- Data quality limits the accuracy of biometrics. Poor data quality is responsible for many or even most matching errors in biometric systems and may be the greatest weakness of some implementations. This paper uses an expansive view of data quality focused on its implications for operational databases and systems. The...
- Tags: Data Quality, Databases, Enterprise Software, Software, Data Management
- White papers 2006-02-09
- Guide to Next Generation SLA Management for IP Voice and Unified Communications
- This paper is designed for any business that is operating or planning offer IP Telephony IPT or Voice over IP VoIP services either as part of a PBX refresh or as the foundation for Unified Communications. The paper describes why these are failing to fulfil the basic management need of...
- Tags: SLA, Unified Communications, Psytechnics, IP, IP Voice, Telephony, VOIP, Service Level Management, Collaboration, Network Technology, Telecommunications, Networking, It Operations, It service Management
- White papers 2007-08-01
- How to Evaluate SLA Compliance
- Compliance measurement is essential for any reseller who has purchased Web hosting services under the rubric of a service level agreement. Measurement ensures that higher-level service providers are offering the quality of service agreed upon under the SLA arrangement. While many hosts will provide their own online mechanisms to assist...
- Tags: Measurement, SLA, Reseller, Compliance Measurement, Service Level Management, It Operations, It service Management
- White papers
- Negotiate for Successful Web Measurement
- Web measurement solutions are complex products with almost everything individually priced. To get a contract that will enable an organization to effectively use a web measurement solution requires an integrated, team effort of Purchasing and Technology advised by a web measurement expert. The team needs to maps costs to functionality...
- Tags: Web, Team, Channel Management, Team Management, Marketing, Management
- White papers 2006-07-01
- IT Service Management and Measurement Best Practices
- IT has never lacked for measurement. In fact, measurement is a key part of any IT Service Management initiative. However, most IT measures focus on technical metrics that remain a mystery to business users. This webinar describes the best practices that IT executives need to deliver a more business-oriented approach...
- Tags: Measurement, Information Technology, Best Practice, Service Level Management, Strategy, It Operations, It service Management, Management
- Webcasts
- eHealth for Voice - Managing for IP Telephony Quality and Performance
- Companies today are striving to contain costs and improve productivity in all areas of the business. One opportunity to rein in expenses is through the deployment of IP Telephony built on a Voice over Internet Protocol VoIP infrastructure. Concord's eHealth Suite and eHealth for Voice offer rich support for end-to-end...
- Tags: Telephony, Performance, Voice, IP Telephony, IP, Concord Communications Inc., E-health, VOIP, Network Technology, Telecommunications, Networking, Healthcare
- White papers 2005-04-20
- Preparing the WLAN for Voice
- Combining voice with wireless data networking introduces some challenges due to the network requirements imposed by voice communications. Voice is a real-time application that requires low latency and reliable delivery as it travels through the network. In converged voice and data networks, Quality of Service QoS mechanisms are imperative to...
- Tags: Voice Communication, Network, Voice, WLAN, Data Networking, Networking, Telecommunications, Wireless
- White papers 2005-05-01
- Measurement for Maturity and Process Improvement Using DataDrill EXPRESS
- This white paper presents an overview of an effective measurement process, including guidance for implementing measurement within the CMMI, a popular process improvement framework. To help put the information here into action, the use of automated measurement tools is described using Distributive's DataDrill Express product as an example.
- Tags: Measurement, Process Improvement, Quality, Business Operations
- White papers 2006-11-15
- Web Site Measurement Hacks: Best Practices for Web Measurement
- Web measurement is not a silver bullet; in fact, outside the realm of law enforcement and werewolf hunting, there are no silver bullets. In order to be successful with the web measurement program, the user has to treat it like any other business process through such things as Customer Relationship...
- Tags: Web, Web Site, Best Practice, Web Measurement, Channel Management, Marketing
- Book chapters 2005-09-02
- SayTunes (exe)
- SayTunes allows you to control iTunes using your voice. Just say the name of a song and iTunes will start playing it. Note: The quality of the voice control will depend on your voice, quality of your microphone, and the general level of noise in your computer area. Please download...
- Tags: Voice, Apple iTunes, Myradus, SayTunes, Telecommunications, Digital Music, Digital Media, Personal Technology, Consumer Electronics
- Software downloads 2006-09-07
- Web site success is no accident with these measurement hacks
- This sample chapter, taken from Web Site Measurement Hacks, discusses how to integrateWeb measurement into your overall business via the continuous improvement process. Success is not an accident. To truly be successful with your online business, you need to treat Web measurement as a business practice and...
- Tags: Web, Success, Accident, Web Site, Web Site Success, Web Site Development, Channel Management, Web Technology, Internet, Marketing
- Book chapters 2005-11-02
- The Effects of Interference on VoFi Traffic
- As previously seen with general WLAN and streaming-video traffic, interference can also have a devastating effect on the quality of Voice over IP over Wi-Fi VoFi connections. Farpoint Group believes that it is particularly important to address this challenge as soon as possible, and for two key reasons. They believe...
- Tags: VoFi, Farpoint Group, Wireless LANs, LANs, Wireless, Networking
- White papers 2007-01-01
- PVQM - Proactive Voice Quality Monitoring
- This white paper discusses PVQM capabilities - which will allow enterprises and service providers to take voice quality management beyond traditional telephony to a level that will become the norm for next generation IP telephony networks.
- Tags: Nortel Networks Corp., Voice Quality, Monitoring, Business Services, VOIP, Telecommunications, Telecom & Utilities, Networking
- White papers 2003-06-09
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