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Virgin Entertainment Group, North America: Gaining Advantage From Microsoft Software Assurance
The Virgin Entertainment Group VEG operates one of the largest media product retail chains in the world, with 20 Virgin Megastores in the United States and North America, as well as stores in Europe and Japan. Virgin Entertainment Group, North America, purchased Software Assurance SA to help reduce costs, make...
Tags: Virgin Entertainment, Microsoft Corp., Software Assurance, North America, International Data Group, Virgin Entertainment Group
Case studies
Virgin Entertainment and Hannaford Bros. Co. Increase Store-Level Productivity and Communications With Cisco's Intelligent Retail Network
Virgin Entertainment Group operates 18 Virgin Megastores in the United States that provide thousands of customers with experiential, interactive shopping through in-store appearances by major entertainment artists, a wide variety of music and DVD media and games, highly available store personnel and cutting-edge shopping technologies. To help achieve this goal...
Tags: Virgin Entertainment, MPLS, Network, Cisco Systems Inc., Virgin Entertainment Group, Networking
Case studies
Virgin Megastores Transforms the Customer Experience Through Powerful Converged Networking
Virgin Entertainment Group's main goal in 2005 was to maximize the customer experience by improving their listening stations. At the same time, Virgin decided to upgrade its phone systems within the stores in order to achieve significant cost savings, increase features, improve manageability, and make employees more accessible to customers....
Tags: Solution, Network, Cisco Systems Inc., Virgin Megastores, Virgin Entertainment Group
Case studies
Entertainment Retailer Expects Store Data Analysis to Increase Sales by $1.8 Million
Virgin Entertainment Group operates Virgin Megastores, one of the largest entertainment media retail specialty chains in the United States. Virgin wanted to increase the effectiveness of its store managers and product buyers by giving them flexible tools to analyze inventory, sales, and store-traffic data. The company considered mainframe-based software, but...
Tags: Data Analysis, Point-of-sale, Solution, Microsoft Corp., Entertainment, Virgin Entertainment Group, Advertising & Promotion, Tools & Techniques, Pricing, Sales Strategy, Business Intelligence, Databases, Marketing, Management, Sales, Enterprise Software, Software, Data Management
Case studies

Additional Resources

Vanco Case Study: Virgin
Virgin - the third most recognised brand in Britain - is fast becoming the first global brand name of the 21st century. With the largest stand alone data network in the Virgin Group, Virgin retail places great demands upon it. The entertainment arena is both highly innovative and fast moving...
Tags: Vanco, Entertainment, Entertainment Arena, Advertising & Promotion, Marketing
Case studies
ROI Case Study: Microsoft BizTalk Server Virgin Entertainment
Virgin Entertainment is a multi-channel music and entertainment retailer, providing consumers with entertainment products including music, DVDs, videos, and books. Increasing competitive pressures continue to drive retailers to look for new ways to improve and protect profits. Virgin was using a hosted service to analyze its point of sale data,...
Tags: Virgin Entertainment, Point-of-sale, Microsoft BizTalk Server, ROI, Microsoft Corp., Entertainment, Advertising & Promotion, Marketing
Case studies
Healthy Growth Proves Easy at Virgin Active
Virgin Active, part of Richard Branson's Virgin Group of companies, is a network of health and fitness clubs, based throughout the United Kingdom and South Africa, aimed at catering for the needs of a wide range of users. Founded in 1999, Virgin Active has pursued an aggressive growth plan and...
Tags: Growth, Club, Microsoft Corp., Vertical Industries, Financial Services, Enterprise Software, Software
Case studies 2006-11-01
Webcast: Innovating within a Retail Industry Disrupted by the Web
CIO of Virgin Entertainment Group, Robert Fort says that risk-taking and innovation are at the heart of his company's culture. Fort is responsible for the switch from analog CD listening stations to digital kiosks in Virgin Megastores where listeners can now browse the entire store inventory online. Fort talks with...
Tags: Web, CIO, Webcast, Industry, Fort, Strategy, Leadership, Digital Media, Management, Consumer Electronics, Personal Technology
Webcasts
Virgin Retail Saves 8.5 Hours a Week in Each Store With New Stock Solution
Virgin Retail is a United Kingdom (U.K.) success story. Since the first Virgin record shop opened in 1971, the company has expanded its operations to 105 Virgin Megastores across the U.K. and Ireland. The group, which prides itself on customer service, decided it needed a stock-control solution that would provide...
Tags: Stock, U.K., Microsoft Corp., Virgin Retail, Web Services, Application Servers, Product Marketing, Customer Relationship Management (CRM), Middleware, Enterprise Software, Software, Marketing
Case studies 2007-04-01
Virgin Atlantic Desktop Alerts (exe)
Download Virgin Atlantic Alerts if you want to be the first to know the latest news, offers and information about Virgin Atlantic. The brand new Virgin Atlantic Alerts service is quick and simple to download and delivers the latest news and special offers straight to your desktop, ensuring you're amongst...
Tags: Virgin Atlantic, Virgin Atlantic Alerts Service, Spyware, Spyware, Adware & Malware, Cyberthreats, Desktops, Viruses And Worms, Security, Hardware
Software downloads 2005-12-29
Virgin Megastores USA Turns Up the Volume With Unified Communications
To stay competitive in the constantly shifting entertainment market, Virgin Megastores USA relies on strong communications between its home office in Los Angeles and its stores throughout the country. The company wanted a unified communications environment where employees could easily go from voice to instant message to video conferencing without...
Tags: Unified Communications, Microsoft Corp., Conference Call
Case studies 2007-10-01
Virgin Megastores Opens Music and Video Vault to Customers With New Digital Kiosk
Since its inception, Virgin Megastores has been viewed on both sides of the Atlantic Ocean as an innovative organization. To maintain that reputation at its Virgin Megastores in the United States, Virgin wanted to replace CD listening posts with digital media preview kiosks capable of delivering far more than just...
Tags: Kiosk, Video, Microsoft Corp., Music, Virgin Megastores, Corporate Communications, Digital Media, Marketing, Consumer Electronics, Personal Technology
Case studies 2005-12-01
Entertainment Store Reduces Repair Processing Time by 50 Per Cent
Virgin Megastores Lebanon is a leading entertainment store specialising in music, film, books, and electronic goods. The company runs its central repair service from its flagship store in Beirut. To help it maintain the highest possible levels of customer service, Virgin Megastores Lebanon decided to replace its manual processes with...
Tags: Microsoft Corp., Entertainment, Virgin Megastores Lebanon, Advertising & Promotion, Marketing
Case studies 2007-11-01
Virgin Mobile USA: Delivering Superior Customer Experience
Virgin Mobile USA, LLC provides a Pay As You Go wireless service designed around the needs of the youth market. Virgin Mobile is utilizing a service-oriented architecture SOA implemented on BEA WebLogic Platform 8.1 to integrate and manage all aspects of its operation, including point-of-sale order processing, product fulfillment, service...
Tags: BEA Systems Inc., SOA, Virgin Mobile, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software
Case studies
Virgin Mobile USA, LLC Achieves Real-Time Customer Service With Intelligent Communications
Virgin Mobile USA realized early on that providing the best customer service in the industry would be vital to its success. Virgin Mobile's vision required applications that could support the delivery of a real-time experience at any time of day, across multiple channels. To realize its vision, Virgin Mobile needed...
Tags: Customer Service, Virgin Mobile, Customer Relationship Management (CRM), Product Marketing, Advertising & Promotion, Strategy, Enterprise Software, Software, Marketing, Management
Case studies
Novell Case Study: Woodbine Entertainment Group
Woodbine Entertainment Group Woodbine is a billion-dollar company that offers a range of racing, gaming and entertainment products available across North America and virtually world wide through the company's various internet sites. After outgrowing its e-mail system, Woodbine Entertainment wanted a new system that would provide greater stability, as well...
Tags: Novell Inc., Entertainment, Desktops, Advertising & Promotion, Open Source, Servers, Hardware, Marketing
Case studies
Move Forward: SOA in the Real World Virgin Mobile USA's Fast-Track Launch
Attend this webinar to hear how the fastest growing wireless carrier in the U.S., Virgin Mobile, quickly built and deployed an SOA infrastructure that is handling more than two million Web services transactions daily. In addition, see how Virgin Mobile leverages the flexibility of SOA to roll out new features...
Tags: SOA, Virgin Mobile, Service-Oriented Architecture (SOA), Web Services, Middleware, Product Marketing, Enterprise Software, Software, Marketing
Webcasts
US Virgin Islands (exe)
This screen saver shows twenty-two high quality images of photos taken in the US Virgin Islands.
Tags: Island, Screensaver
Software downloads 2006-08-16
Virgin Mobile Calls on TIBCO to Enable Flexible Architecture
Mobile Virtual Network Operators MVNOs, an emerging category of wireless network provider, sell voice and data services by leasing capacity from vendors that own a wireless infrastructure. Founded in 1999, Virgin Mobile was one of the first MVNOs in Europe. To improve responsiveness to customers during this period of rapid...
Tags: TIBCO Software Inc., Virgin Mobile, Capital Structures, Wi-Fi, Wireless, Finance
Case studies
Meet Blue or Atomic Kitten: Innovative Mobile Marketing Campaign
Virgin Mobile France launched an "instant win" mobile marketing campaign to promote the new singles of two famous British bands: Blue and Atomic Kitten. Virgin wanted to use the campaign to attract teenagers and young adults to create fan communities. The promotion ran in June of 2003. There were 30,000...
Tags: Mobile, Mobile 365 Inc., Virgin Mobile, Mobile Marketing, Advertising & Promotion, Marketing
Case studies
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