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- What bothers you when you are a customer?
- If it doesnt upset you too much, Id like to ask you to reflect on and share what bothers you as a customer. It can be in your professional lives (e.g. working with vendor technical support) or in your personal ones (e.g. standing in line at the checkout counter...
- Tags: annoyance, Customer Relations, Vincent
- Blog posts 2007-03-04
Additional Resources
- Vincent van Gogh Screensaver (exe)
- The Vincent van Gogh Art Screensaver displays a collection of 45 oil paintings of Vincent van Gogh. The screensaver has options that let you play background music, change the time delay between paintings in seconds, select from a variety of transition effects, and stretch the images to fit the screen....
- Tags: Screensaver, Van, PaintingAll Art Gallery
- Software downloads 2008-04-29
- Try command-line looping for added efficiency
- Using loops, you can take often-used commands that would normally be executed in sequence manually, and have them done automatically. Vincent Danen tells you what you need to know about getting started with loops. by Vincent Danen
- Tags: Loop, Command, Vincent Danen, Linux, UNIX, Open Source, Operating Systems, Software
- Blog posts 2008-09-15
- Searching with GNOME Do
- Vincent Danen introduces GNOME Do, an application-launching utility, similar to Mac's Launchbar, which features a number of plugins that boost its usability and efficiency. by Vincent Danen
- Tags: GNOME, Hotkey, Plug-in, Vincent Danen, GNOME Do, Linux, Open Source, Operating Systems, Software
- Blog posts 2008-10-14
- Schedule periodic tasks with cron
- Vincent Danen covers the basics of scheduling basic system and user tasks with cron, such as downloading e-mail at certain intervals and restarting services. by Vincent Danen
- Tags: Job, Script, Vincent Danen, Linux, Recruitment & Selection, E-mail, Open Source, UNIX, Operating Systems, Software, Human Resources, Workforce Management, Online Communications
- Blog posts 2008-08-19
- Listen to music with open source Banshee
- Vincent Danen reviews the Banshee media player for Linux, which has the capability of playing shared iTunes music, and it can be used to create "smart" playlists. by Vincent Danen
- Tags: Open Source, Apple iTunes, Music, Media Player, Vincent Danen, Banshee, Media Players, Digital Music, Digital Media, Consumer Electronics, Personal Technology
- Blog posts 2008-10-07
- Use Fuse to mount remote ssh directories
- Vincent Danen introduces the Fuse Project, a way to edit files remotely with plugins like sshfs, which transparently makes an SFTP connection to a remote system seem like nothing more than a local file directory. by Vincent Danen
- Tags: Directory, File System, SSH, File, Plug-in, SFTP, FUSE, Linux, Operating Systems, Software, Vincent Danen
- Blog posts 2008-06-17
- Improve MySQL performance with MySQLTuner
- Vincent Danen covers the basics of the MySQL Tuner tool, which analyzes your configuration and suggests changes that will boost the performance of your MySQL installation. by Vincent Danen
- Tags: Performance, MySQL, Vincent Danen, Open Source, Databases, Enterprise Software, Software, Data Management, RAM
- Blog posts 2008-10-21
- Use DropBox to seamlessly sync files
- Vincent Danen introduces open source DropBox, a file synchronization service that works for Linux, Mac OS X, and Windows clients. DropBox can be used to share documents, configuration files, photos, music, or anything else you want between systems linked to your account. by Vincent Danen
- Tags: File, Vincent Danen, Apple Mac OS X, Apple Mac OS, Linux, Microsoft Windows, Operating Systems, Open Source, Software, Mandriva, Mandriva Linux, DropBox, DropBox Web Site, Nautilus, UNIX
- Blog posts 2008-10-28
- Send mail with eSMTP for a simple, single-user system
- Vincent Danen introduces you to eSMTP, a lightweight mail "server" solution that also allows per-user configuration files, making it useful even for multi-user systems. by Vincent Danen
- Tags: Password, Sendmail Inc., eSMTP, Vincent Danen, Configuration File, Linux, Servers, Open Source, UNIX, Operating Systems, Software, Hardware
- Blog posts 2008-07-01
- Customize the Joe text editor
- The Linux text editor Joe has easy-to-remember keystrokes and allows you to customize it to suit your needs. Vincent Danen tells you how to tweak the configuration file to create keybindings and map your favorite commands. by Vincent Danen
- Tags: Text Editor, Command, Joe, Vincent Danen, Keystroke, Ctrl, F-keys, Linux, Open Source, Operating Systems, Software
- Blog posts 2008-08-05
- Expanding text with Snippits in Linux
- Vincent Danen admires the Mac text-expanding tools like Typinator or TextExpander and has been looking for a similar tool in Linux. The best counterpart he found is a program called Snippits. Here are the basics. by Vincent Danen
- Tags: Apple Macintosh, Gem, Ruby, Snippits, Vincent Danen, Linux, Open Source, UNIX, Operating Systems, Scripting Languages, Software, Software/Web Development, Web Development
- Blog posts 2008-09-08
- Using dnsmasq for DNS and DHCP services
- Vincent Danen introduces an open source solution called dnsmasq, which provides both DNS forwarding and DHCP services for a small network or home office. by Vincent Danen
- Tags: DHCP, DNS, Vincent Danen, Domain Names, Networking, Open Source, Internet, Network, BIND, Dnsmasq
- Blog posts 2008-11-04
- Tips and tricks for working on the command line
- Vincent Danen believes in the power of the command line as being faster and more powerful than a GUI, once you get the hang of it. Here are some of his favorite tips and shortcuts for working from the CLI. by Vincent Danen
- Tags: Tip, GUI, Vincent Danen, CLI, Linux, Open Source, Operating Systems, Software
- Blog posts 2008-11-11
- One-time scheduling of tasks with At
- Scheduling services with cron and similar tools is great for repetitive tasks but inconvenient for one-time tasks. For tasks that only need to be accomplished once, Vincent Danen suggests the at command. by Vincent Danen
- Tags: Job, Batch Command, Recruitment & Selection, Human Resources, Workforce Management, Vincent Danen
- Blog posts 2008-08-26
- GUI scripting with Zenity
- Vincent Danen introduces you to Zenity, a tool that allows you to create GUI prompts for shell scripts. Zenity creates GUI widgets and windows that can be used in a shell script. by Vincent Danen
- Tags: Shell Script, Window, GUI, Zenity, Vincent Danen, Construction
- Blog posts 2008-07-08
- Get a complete security toolkit with BackTrack 3
- The BackTrack LiveCD provides over 300 different tools that can be used by security professionals or system administrators. It includes tools for penetration testing, wireless cracking, network mapping, information gathering, vulnerability identification, forensics, and reverse engineering. Vincent Danen tells you how to create a portable version on a USB keychain....
- Tags: Security, USB, Tool, BackTrack LiveCD, Vincent Danen, Productivity
- Blog posts 2008-08-12
- Inside TechRepublic with Vincent Danen
- In this Inside TechRepublic podcast, Sonja Thompson talks to Vincent Danen, one of TechRepublic's Linux gurus. If he was stranded on an island, would he use a Windows PC? What is the most challenging thing about learning Linux? Find out the answers to these questions and much more. by Sonja...
- Tags: TechRepublic Inc., Linux, Podcasts, UNIX, Operating Systems, Open Source, Software, Internet, Sonja Thompson, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting
- Blog posts 2008-10-02
- Consider these Linux file management alternatives
- Vincent Danen introduces Linux file management alternatives, Gentoo, Krusader, and Midnight Commander. Here are the basics about each if you want to try something different. by Vincent Danen
- Tags: Gentoo, Management Tool, Vincent Danen, Krusader, Midnight Commander, Linux, Open Source, UNIX, Operating Systems, Software
- Blog posts 2008-09-22
- Control Apache with the apachectl command
- The apachectl command is an often overlooked program that allows you a great deal of control over Apache processes. Vincent Danen explains the basics of this command, which you can use to debug or test Apache configurations. by Vincent Danen
- Tags: Apache Software Foundation, Directive, Vincent Danen, Open Source
- Blog posts 2008-09-29
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