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Think 80/20 is a new idea? Here?s how to wise up: Some CRM applications promise to find the top 20 percent of your customers and turn them into buying machines so you don't waste resources on the remaining 80 percent. Find out why this popular theory has major flaws.Are you hearing about the 80/20 rule of customer relationship management? Many vendors...; Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, Dana Norton, CRM, Vilfredo Pareto; Technical articles 2000-10-13

Use Pareto Analysis to attack complex problems: Use Pareto Analysis to attack complex problemsarticle rootThe 80/20 Rule isn't Pareto AnalysisProject Managers often claim that the use of the 80/20 rule is "Pareto Analysis". However, to quote Wikipedia on this subject:"Pareto efficiency, or Pareto optimality, is a central theory in economics [stating that] .... Given a set...; Tags: Pareto Analysis, Wikipedia, project management, pareto, neil.coomera@..., it management, analysis, Pareto Optimality, Pareto Principle; Discussion threads 2006-03-22
80/20 rule helps you work smarter, not harder: Working hard but hardly finishing? You may be putting too little effort into the activities that will really pay off. Learn how to lighten the load by taking shortcuts and applying the 80/20 rule to your efforts.If you're the first one in the office and the last to leave or...; Tags: Time management, Shelley Doll; Technical articles 2002-07-09
Using the "80-20 rule" to help set priorities: In a previous blog, Joe Rosberg discussed the "importance vs. urgency" matrix, as explained by Steven Covey. Another useful tool for setting priorities is the "80-20" rule. I first learned about it years ago, from a book entitled How to Get Control of Your Time and...; Tags: Help Desk, Call Centers, It Operations, Calvin Sun; Blog posts 2007-09-24

500 Things Every Technology Professional Needs to Know: Did you know Microsoft's RegClean does not work with XP but you can use shareware to clean your registry? Did you know most wireless access points don't have encryption enabled by default? Did you know there are 500 tidbits of information contained in TechRepublic's 500 Things Every Technology Professional Needs to Know that will help you become a successful IT professional.; Buy Now

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