Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- ViewletBuilder (exe)
- ViewletBuilder's content creation process has revolutionized the way in which software is presented and demonstrated. ViewletBuilder is now available in a free version. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. Version 4.5.3...
- Tags: Qarbon Inc., ViewletBuilder, Tools & Techniques, Management
- Software downloads 2006-03-27
Additional Resources
- Decision Support: Bring your tutorials and demos to life with ViewletBuilder3
- Product review of a presentation tool used to build demos and tutorials for usersQarbon.com has made creating tutorials and demos even easier with the release of ViewletBuilder3. Viewlets are simple to make, easy-to-use presentations that can demonstrate FAQs, assist users with troubleshooting, or preview new software. ViewletBuilder3 boasts over 200...
- Tags: decision support, Janice Ward, Viewlet, ViewletBuilder3, screen shot
- Technical articles 2002-10-28
- A Viewlet is worth a thousand words on your help desk's Web page
- Looking for a way to add animated demonstrations to your support site without using up too much bandwidth? Check out this description of Viewlets and learn how easy it can be to add these demos to your support Web site.Some users refuse to read any written material, no matter how...
- Tags: Channel management, Web site development, Web technology, PRODUCTIVITY, help desk, Web, Janice Ward, Viewlet
- Technical articles 2001-07-05
- Train your help desk staff without hurting customer service
- Think you've got no time for training without abandoning your help desk phones? Think again. Here are several tips on training your support pros while keeping the phone lines open.If you only have a few support representatives, it’s difficult for staff to take time off for training. It’s a catch-22:...
- Tags: Workforce management, help desk, Janice Ward, customer service, training
- Technical articles 2001-06-18
- << Previous
- page 1 of 1
- Next >>