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Activity Based Costing (ABC) @ IT Sevice Management: Has anyone explored an (possibility/upsides/downsides) of applying ABC principles when costing/charging/accounting for IT Services and/or Business Services support by IT. If anyone would share experience or point to a relevant publication - that would be just wonderful!! Thank you!!Hope this helps!!!1) http://www.aair.org.au/jir/2001Papers/paper_4.pdf2) http://search.bnet.com/search/activity+based+costing+and+information+technology.html?&c=1&s=0&m=20&o=0&i=0&t=03) http://whitepapers.techrepublic.com.com/whitepaper.aspx?docid=152244; Tags: accounting, Activity Based Costing, costing, financial management, information technology, it management, it service management, victoria_spencer@...; Discussion threads 2007-03-02

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