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VFM Streamlines Specialist Insurance Claims Services With Hornbill's Supportworks
VFM Services specialises in providing fraud management solutions to leading insurers using forensic psychology and conversation management to assess the level of risk within their claims. Hornbill Systems supplied an application based on its Supportworks ESP Enterprise Support Platform to automate the insurance claims management processes for VFM Services. The...
Tags: Supportworks, Claim, VFM, VFM Services, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
Case studies

Additional Resources

VFM Selects Hornbill for Claims Management Solution
VFM provides claims services for Insurance companies. Previously VFM had been using a basic CRM package to record claim details for its agents. With the increased volumes of calls, they needed a much more scaleable and robust system with more complex functionality. After evaluating several packages the VFM team selected...
Tags: Team, VFM, Team Management, Service Level Management, Insurance, Real Estate, Management, It Operations, It service Management, Business Operations, Corporate Insurance
Case studies
Web Services and IT Services
Just as e-business is situated within a broader set of organizational functions, so might web services be seen in the context of a broader set of Information Technology IT services. This paper compares and contrasts the web services model with models of other IT services and proposes an approach to...
Tags: Web, Information Technology, Web Service, Web Services, It Services, Channel Management, Strategy, Enterprise Software, Software, Marketing, Management
White papers 2004-11-05
Are Managed Services Right for Your Business
Managed services delivered by a service provider are an increasingly popular and preferred alternative to internal management of network-based services. This paper explains when managed services are beneficial, how managed services reduce costs, and factors to consider when choosing a managed services provider. Managed services generally include software, hardware, and...
Tags: Managed Services, It Services
White papers 2007-01-29
Computer browser Services
Computer browser services is not starting in my server (Win 2000 server). we get an error saying "server" services is not started. but we are not able to see / find the server services only workstation service is visible. Please helpServicesCheck if any of the following services are installed or...
Tags: computer, Computer Browser Service, hgnagraj@..., server, windows
Discussion threads 2007-01-29
control panel services icon not showing all services
I have 3 nt4 servers that if you open the Services icon in control panel, not all the services are listed, only about 1/3 are shown. Yet, if you do 'net start' in a dos window, all the services are listed. We're preparing to change the domain name...
Tags: Domain names, richard.gates@...
Discussion threads 2007-04-09
Top of the Web: User Satisfaction and Usage Survey of eGovernment Services
E-government and public e-services have been on the international agenda for several years now, but how far has Europe progressed when it comes to the usage of public e-services? E-services have been implemented or launched by all EU countries, and the range of initiatives is continually developing. But there are...
Tags: Web, e-Service, Survey, European Union, Application Service Providers (ASPs), E-government, Internet, Government
White papers 2004-12-01
Enterprise Data Services: A Declarative Approach for Defining Services
When you can automate the creation of data services, you eliminate the need for complex data-access workflows. Learn how the BEA AquaLogic Data Services Platform™ can define the most efficient data services layer with the least possible effort, and help you get speed-to-value from your Service-Oriented Architecture SOA. Covers the...
Tags: Data Service, BEA Systems Inc., Service-Oriented Architecture (SOA), Web Services, Enterprise Software, Software
White papers 2005-08-01
Should We Compare Web and Grid Services?
Earlier work in the areas of Service-Oriented Architecture SOA and Grid computing resulted in the Open Grid Services Infrastructure OGSI specification, which defined Grid services as an extension of Web services. As a result, people often try to understand the relationship between Grid and Web services or even compare between...
Tags: Web, Iowa State University, Web Service, Service-Oriented Architecture (SOA), Web Services, Channel Management, Enterprise Software, Software, Marketing
White papers 2005-09-30
Services in Windows Vista
Microsoft Windows services are applications that typically start when the computer is booted and run quietly in the background until it is shut down. Strictly speaking, a service is any Windows application that is implemented with the services API. In addition to services that are part of Windows, most computers...
Tags: Microsoft Windows Vista, Microsoft Corp., Service, Microsoft Windows, Operating Systems, Software
White papers 2006-08-09
Oracle Content Services 10g Web Services: Technical Paper
The Oracle Content Services 10g Web Services provide a means for third-party applications to leverage advanced document and record management capabilities in their own application. The Web Services can be used to simply integrate applications, or to build complete custom applications using the Oracle Content Services 10g framework, in a...
Tags: Web, Oracle Corp., Web Service, Web Services, Enterprise Software, Software
White papers 2005-09-01
Services Creation Best Practices
The telecommunications industry is focused on key strategic priorities related to services innovation. These services related priorities are to bring new services to market quickly and respond to market needs at the right time to generate new and additional revenue, attract new customers with these services and, create brand loyalty...
Tags: Best Practice, Service, Stratecast, Telephony, Branding, Leadership, Networking, Marketing, Management
White papers 2007-08-07
Rethinking CRM: Will Web Services Make a Difference?
The hype is still not over about Web Services. So much have been written about Web Services technology and their usage. But, what impact the Web Services will make on the CRM industry? Are they going to revolutionize the way CRM applications work? What percentage the CRM industry owns of...
Tags: Web, Web Service, CRM, Web Services, Advertising & Promotion, Customer Relationship Management (CRM), Channel Management, Enterprise Software, Software, Marketing
White papers
nt services missing
On an NT4 sp6 server running exchange 5.5, when you open the services from control panel about half of the services are missing. Do 'net start' from a command prompt and all the services are listed. What happened to the rest of the services from the control panel...
Tags: richard.gates@...
Q&A 2006-06-28
Managed Services: Taking Advantage of Managed Services in the High-End Enterprise
This paper explores the challenges and solutions for high-end enterprises using managed services. Two key reasons for a large enterprise to adopt managed services follow which are consistent and reliable services with a global reach and operational cost reductions Cisco has a successful track record with both enterprises using managed...
Tags: Managed Services, It Services
White papers 2008-02-01
How do I... Disable services in Windows Vista?
Recently, TechRepublic published a list of Vista services and identified which ones can safely be disabled. Now, the question becomes this: How do you actually disable services in Vista? Scott Lowe offers this step-by-step look at how you can work with the Services Control Panel applet to manage Vista...
Tags: Microsoft Windows Vista, Scott Lowe, Microsoft Windows Vista (Longhorn), Operating Systems, Microsoft Windows, Software
Download resources 2007-06-05
Remote Compute Services Simply Stated
What is Remote Compute Services and what is its relationship to SAS/Connect? When might it be to benefit to leverage the power of Remote Compute Services? How can one use Remote Compute Services? These are questions a SAS user of varying levels of expertise and experience may ask. By using...
Tags: SAS Institute
White papers 2005-03-09
WebSphere Web Services Information Roadmap
Web services has emerged as the most promising development to address cross-enterprise, cross-platform, and cross-vendor business integration issues. Web services is a family of emerging technologies that enable easy interoperability of programmed information technology IT services and integration of applications into a company's broader business processes. Web services technology enables...
Tags: Web, IBM WebSphere, Web Service, Web Services Technology, Channel Management, Web Services, Marketing, Enterprise Software, Software
White papers 2004-08-24
Introduction to Web Services
Everybody is talking about Web Services, and almost every company creates another definition for the term, though all are similar. This paper starts with the history of distributed programming to show that Web Services are not a reinvention of the wheel but an evolutionary step. Afterwards, an overview of...
Tags: Web, Web Service, Web Services, Channel Management, Enterprise Software, Software, Marketing
White papers 2002-03-01
The Pros and Cons of Web Services
Web Services form the battleground where industry titans such as Microsoft and IBM are going head to head, surrounded by hundreds of other combatants. However, there are still a large number of CIOs and other technology executives who are unfamiliar with Web Services, or worse, misunderstand them. This...
Tags: Web, Web Service, Web Services, Channel Management, Enterprise Software, Software, Marketing
White papers 2002-07-01
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