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- Vanco Case Study: Virgin
- Virgin - the third most recognised brand in Britain - is fast becoming the first global brand name of the 21st century. With the largest stand alone data network in the Virgin Group, Virgin retail places great demands upon it. The entertainment arena is both highly innovative and fast moving...
- Tags: Virgin Group, Vanco, Entertainment, Entertainment Arena, Advertising & Promotion, Marketing
- Case studies
- International Virtual Network Operator Improves Customer Service With SOA-Based Integration
- Established in 1988, Vanco plc is the pioneer of the virtual network operator model of network sourcing. The company wanted to improve customer service by enabling partners to access and interact with Vanco's service management system and integrate internal systems to improve process flow and efficiency. The company also wanted...
- Tags: Customer Service, Network, Sun Microsystems Inc., SOA, Vanco, Integration, Network Operator, Product Marketing, Purchasing & Procurement, Business Structures, Customer Relationship Management (CRM), Networking, Marketing, Business Operations, Finance, Enterprise Software, Software
- Case studies
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