Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Best Practices: People Plus Technology Determines CRM Success
- Rapid user adoption of CRM technologies is crucial to achieve productivity gains from customer-facing investments. The Bank of New York used a "high user involvement" strategy to encourage 1,650 users to adopt a unified sales process in 32 countries. Its keys to success: getting users involved early, using an efficient...
- Tags: Best Practice, CRM, Forrester Research Inc., Advertising & Promotion, Customer Relationship Management (CRM), Benefits, Enterprise Software, Marketing, Software, Human Resources
- Research reports 2005-05-31
- Municipal Wi-Fi: In Search of a Rationale
- Local governments have been active in rolling-out or announcing plans to build citywide wireless networks to provide high speed internet access to residents and businesses. This paper provides a critical assessment of the economic rationale for municipal government involvement in these services and provides a context for examining their development....
- Tags: Network, Municipal Wi-Fi, Wireless, Wi-Fi, Networking
- White papers 2006-04-08
- Integrate suppliers into new product development
- This sample chapter from Supply Chain Redesign: Transforming Supply Chains into Integrated Value Systems explains how supplier involvement in new product development can have both positive and negative impacts on technology risk and uncertainty, then explores the factors that determine whether supplier integration is the right decision for a particular...
- Tags: Supply Chain, Supplier, New Product Development, Channel Management, Supply Chain Management (SCM), Marketing, Enterprise Software, Software
- Book chapters 2006-05-15
- Printing PDF Files Using VBA
- October 1, 2007I would like to develop an Access database routine where I would automatically print a list of approximately 15 external PDF files, without user involvement required except to request the start of the printing process.Is it possible to do this via VBA code, attached to the Click event...
- Tags: Document management, Scripting languages, Databases, bill.nelson@..., VBA CODE, printing
- Discussion threads 2007-10-01
- Software to batch change jpeg resolution/size
- We constantly battle with the amount of space pictures take up on our network. Quite often pictures are needed for reference only, and can be stored at med/low resolution.Does anyone know of a program that can quickly & cheaply reformat & save pictures at a preset resolution?I understand there are...
- Tags: software, alanb@..., JPEG
- Discussion threads 2007-10-05
- 10 ways to get your help desk ready to support a new rollout
- Rolling out a new app or system can wreak havoc if support is handled as an afterthought. These tips will help you plan and manage help desk involvement in the rollout so that your staff is prepared to meet user support needs. When the support aspects of...
- Tags: Help Desk, Call Centers, It Operations
- Download resources 2006-03-13
- Schedule Associates International Case Study: Partners HealthCare System
- Continued growth at Partners HealthCare System in Massachusetts created an IT organization with over 1,000 members, several hundred of whom had project management responsibility, but little knowledge of project management techniques. Like most IT environments, there was an abundance of projects, most spanning diverse end-user communities and many involving the...
- Tags: Partners HealthCare System Inc., Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
- Case studies
- HP ITSM Race to Results Simulation: Fun Way to Learn About ITIL V3 (Long)
- Who says learning about IT Service Management SM can't be fun? This webcast shows how this engaging simulation is the best tool to increase involvement, commitment, and enthusiasm.
- Tags: Hewlett-Packard Co., Service Level Management, It Services, ITIL, It Operations, It service Management
- Webcasts 2007-12-01
- are programmers involved early enough in sdlcs?
- Analysis of failures in large system development projects often usually highlight management and communication problems as the main causes.I feel the programmers, the guys who actually cut the code, or at least the senior programmers, should be involved in all phases of the software development life cycle once it gets...
- Tags: Development tools, programmer
- Discussion threads 2005-10-14
- Combining Identity Management and Help Desk Tools to Increase Efficiency and Reduce Support Costs
- In today's enterprise environments, help-desk personnel deal repeatedly with identity management tasks. In a large percentage of these cases, help-desk personnel assist users with requests to reset passwords, update user profiles and carry out other identity management tasks. This practice causes a continuing drain on skilled help-desk resources, which otherwise...
- Tags: Hewlett-Packard Co., Identity Management, Help Desk, Call Centers, Authentication/Encryption, It Operations, Security
- White papers 2006-04-01
- Select Business Solutions Case Study: Boise Cascade Office Products
- Boise Cascade Office Products has pioneered data warehousing concepts for more than ten years, using Select Business Solutions' NOMAD Report Writer for mainframe environments. More recently, they began looking for a Web-based reporting solution to extend their reporting capability to a wider audience. Boise's objective was to improve end user...
- Tags: Data Warehouse, Office Product, Cascade Corp., Boise, Mainframes, Business Intelligence, Storage, Servers, Databases, Hardware, Enterprise Software, Software, Data Management
- Case studies
- Top 10 Trends in Business Intelligence for 2007
- At the start of every year, Knightsbridge looks at the top 10 trends that will shape organizations' Business Intelligence BI priorities over the next 12 months. The paper developed this list of trends based on the most pressing BI issues currently facing the Global 2000 companies one has worked and...
- Tags: Hewlett-Packard Co., Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management
- White papers 2007-01-01
- Fuss, Futexes and Furwocks: Fast Userlevel Locking in Linux
- Fast userlevel locking is an alternative locking mechanism to the typically heavy weight kernel approaches such as fcntl locking and System V semaphores. Here, multiple processes communicate locking state through shared memory regions and atomic operations. Kernel involvement is only necessary when there is contention on a lock, in order...
- Tags: Paper, IBM Corp., Kernel Involvement, Linux, Storage, UNIX, Operating Systems, Open Source, Databases, Software, Hardware, Enterprise Software, Data Management
- White papers
- Should my resume include Community Involvement
- I am currently in the process of changing careers from US Navy to the IT industry. I have rewritten my resume at least 45 times. Each version is slightly to extremely different from the other based on outside input. I thought I was finally finished rewriting it...
- Tags: career, community service, job, job search, mcelhineycs@...
- Discussion threads 2005-06-06
- DOWNLOAD: Implement this rigorous project control process
- http://techrepublic.com.com/5138-10878-5928848.htmlAfter you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Downloads TeamPMOAlthough it is not stated in this article, these control processes would most likely belong within a PMO.The idea of different levels of involvement for each task...
- Tags: Download, Implement, PMO, project management, JodyGilbert, it management, control process
- Discussion threads 2005-11-03
- How using a small tool can make project closure much simpler
- Just like that, a situation changes. One moment you are unemployed, looking for work and communicatingwith an ever widening network. Then you have a job and need toreport to work on Monday. Everything you wanted to do soon nowneeds to finish by, oh, Sunday evening at the latest.When...
- Tags: job, tool
- Blog posts 2006-09-22
- Enterprise Information Classification: Ensuring Persistent Encryption
- This webcast cover best practices around information classification as part of an overall Information Protection Strategy. It is essential to classify information according to its value and level of sensitivity in order to deploy the right level of security as part of a comprehensive Information Protection Strategy. Information classification applies...
- Tags: Microsoft Corp., Encryption, Classification, Microsoft Windows Rights Management Services, Information Classification, Digital Rights Management (DRM), Microsoft Outlook, Microsoft Office, Groupware, Security, Office Suites, Software, Enterprise Software
- Webcasts 2008-07-24
- Poll: IT involvement in project management varies in organizations
- Tags: information technology, project management, TechRepublic Staff
- Technical articles 2003-01-30
- << Previous
- page 1 of 1
- Next >>
