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- User testing: Defining your goals
- By Seth Gordon2/15/00Before starting the testing process, it is important to define the broad goals of the evaluation. The question to answer is, Why are werunning this usability evaluation? Common motivators for usabilityevaluations include checking whether a user can collect specificinformation or perform certain tasks, such as completing a purchasetransaction...
- Tags: Marketing research, misconception, usability evaluation
- Technical articles 2003-10-06
Additional Resources
- Analytical Evaluation of Groupware Usability in Concerted Work Scenarios
- This paper addresses the usability evaluation of groupware tools supporting teams working in an intensive concerted effort towards a shared goal. Considering the evaluation of this technology in such scenario is a complex and costly endeavor, a discount analytical evaluation approach is proposed. This approach uses available models of human...
- Tags: Groupware, Enterprise Software, Software
- White papers 2005-07-01
- Series 40 Developer Platform 1.0: Usability Guidelines for J2ME Games
- This paper provides guidelines for developing easy-to-use, fun, and challenging J2ME games for Nokia Series 40 mobile phones. To help developers implement usability issues in their development projects, a model and recommendations for usability testing and evaluation are included. Research with three different J2ME mobile phone games from three developers...
- Tags: Nokia Corp., J2ME, Java, Programming Languages, Software Development, Software/Web Development
- White papers 2004-04-21
- Usability Issues and User Perceptions of a 1st Generation WAP Service
- This paper reports the findings of a usability evaluation carried out in January this year of a first generation WAP service, accessible in the UK with a Nokia 7110 phone. Consumer reactions to the WAP service, and the implications of the findings for the uptake of mobile commerce (m-commerce) are...
- Tags: WAP, Cellular Phones, Wi-Fi, Wireless, Consumer Electronics, Personal Technology
- White papers 2005-02-14
- Digital Library Design for Usability
- During the last decade, software designers have made progress in developing usable systems for products such as word processors. Less attention has been given to usability in digital library DL design. In this paper, we discuss two forms of DL usability - interface and organizational. While the Human-Computer-Interaction research community...
- Tags: Usability, Digital Library
- White papers
- Are Usability and Security Two Opposite Directions in Computer Systems?
- Instinct tells us that computer security and computer usability are inversely proportional to each other. In other words, the tougher and stricter the security is, the less usability there is, and vice versa. However, there have been plenty of cases where both computer security and computer usability went hand in...
- Tags: Instinct, Computer, Productivity, Security
- White papers 2004-10-30
- Building a Global Corporate Library Portal: Usability Results and Design Implications
- This paper presents the findings from usability studies that were conducted as part of efforts to build a global library portal site for a large high tech company. A series of five usability tests were conducted on five different corporate library web sites, all within the same company, but based...
- Tags: Usability, Web, Hewlett-Packard Co., Web Site, Web Site Development, Web Technology, Portals, Channel Management, Internet, Marketing
- White papers 2001-11-05
- Usability in Enterprise Customer Service Applications: The Impact to Productivity, Customer Satisfaction, and Profitability
- This paper examines the current state of usability in enterprise customer service applications, and the benefits to an organization when those applications are highly usable. It explores how application providers, such as Oracle, are addressing usability issues. It also provides guidelines for evaluating usability, including user feedback, input, and testing;...
- Tags: Customer Service, Oracle Corp., Customer Satisfaction, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software
- White papers 2004-11-01
- E-commerce Site Evaluation: a Case Study
- Recent surveys on e-commerce sites confirm the increased use of the Web for shopping. The reasons of these trends have been attributed to different factors such as convenience, saving time, absence of sales pressure, safety, among others. However, an essential site characteristic that should also be taken into account is...
- Tags: Characteristic, WWW, E-business, Web Technology, E-business/E-Commerce, Internet
- Case studies 2000-01-04
- The Quest for the Holy Grail: Do Users Seek a Colorful Website or a Useful Website?
- The thrill of experiencing something new, a journey into unchartered territory. Is this what attracts users to a site? What induces 'Stickiness' to a site? Does the latest in multimedia graphics help or is it better to enhance usability? This paper undertakes to give the reader a sweeping view of...
- Tags: Usability, Multimedia, Holy Grail, Web Site, Web Site Development, Web Technology, Internet
- White papers 2006-10-10
- Usability: The Feature To Rule Them All
- Good to see somebody noticed the gizmo maniaI have been managing software projects for last 9 years. I can share my experience of stressing on Usability as I gradually understood the screats of successful projects.In one of my project, we hired
- Tags: hitesh.url@..., telephone, Usability
- Discussion threads 2006-11-01
- Word 2007: Lessons on usability
- Do you agree that Microsoft's redesign of Word 2007 represents a step forward toward better usability? Which interface changes do you think are improvements (and which, if any, do you think are poor design decisions)?
- Tags: Microsoft Word, Word 2007, JodyGilbert, software, interface, design, justin james
- Discussion threads 2007-03-06
- Weblog Usability: The Top Ten Design Mistakes (Jakob Nielsen
- To reach new readers and respect your existing readers' time constraints, test your weblog against the following usability problemsThis post originally appeared on an external website by Jay Garmon
- Tags: Usability, Blog, Jakob Nielsen, Blogging, Web Site Development, Internet, Jay Garmon
- Blog posts 2005-10-17
- Weblog Usability: The Top Ten Design Mistakes (Jakob Nielsen
- To reach new readers and respect your existing readers' time constraints, test your weblog against the following usability problemsThis post originally appeared on an external website by Jay Garmon
- Tags: Usability, Blog, Jakob Nielsen, Blogging, Web Site Development, Internet, Jay Garmon
- Blog posts 2005-10-17
- Weblog Usability: The Top Ten Design Mistakes (Jakob Nielsen's Alertbox)
- To reach new readers and respect your existing readers' time constraints, test your weblog against the following usability problemsThis post originally appeared on an external website by Jay Garmon
- Tags: Usability, Blog, Jakob Nielsen, Blogging, Web Site Development, Internet, Jay Garmon
- Blog posts 2005-10-18
- Evaluation Techniques for Biometrics-Based Authentication Systems (FRR)
- Biometrics-based authentication is becoming popular because of increasing ease-of-use and reliability. Performance evaluation of such systems is an important issue. This paper attempts to address two aspects of performance evaluation that have been conventionally neglected. First, the "difficulty" of the data that is used in a study influences the evaluation...
- Tags: Technique, Performance Evaluation, Authentication System, Authentication, Biometrics, Performance Management, Team Management, Authentication/Encryption, Security, Human Resources, Workforce Management, Management
- White papers
- Rapid Prototyping Methods to Develop Applications for Seniors
- This paper presents a case study of rapid prototyping for iterative prototype design and formative evaluation of computer interfaces for the development of applications for seniors. A combination of three different tools was used - paper sketches, MS-PowerPoint, and Macromedia Flash. Each tool was used for different phases and roles...
- Tags: Virginia Tech, Macromedia Inc., Macromedia Flash, Tool, Productivity, Keyboards, Hardware, Peripherals
- White papers 2005-02-28
- WINDOW 2003
- where can I get the best site to do study window 2003 practically for free?Order evaluation versionYou can order a 180-day evaluation version of the software from Microsoft if you want to do a bit of hands-on research with a couple of PCs. Details at http://www.microsoft.com/windowsserver2003/evaluation/trial/default.mspxWOULD iT BE POSSIBLE...
- Tags: kenhigh2000@..., windows, window, Window 2003
- Discussion threads 2007-02-20
- Conduct a Job Evaluation
- Compensation and benefits specialist are responsible for developing a fair compensation plan. Job evaluation is a tool used to evaluate the worth of each job in the organization and in today's labor market. A successful job evaluation system can help to make organization's pay system equitable, understandable, legally defensible, approachable,...
- Tags: Job, Compensation, Job Evaluation, Recruitment & Selection, Benefits, Human Resources, Workforce Management
- White papers 2007-12-01
- Word 2007: Lessons on usability
- Although Microsoft says that the radical interface changes in Word 2007 are aimed at enhancing usability, not everyone is convinced that the goal has been met. Justin James analyzes several aspects of the redesign and offers a case in support of the changes. This download is also available as...
- Tags: Usability, Microsoft Word 2007, Justin James, Microsoft Word, Word Processors, Microsoft Office, Office Suites, Software
- Download resources 2007-03-06
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