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UPMC Automates Critical Processes Tied to Patient Care With Business Service Management

The University of Pittsburgh Medical Center enjoys a strong national and international clinical and research reputation, drawing patients from throughout the United States and across the globe. The challenge faced was transitioning to paperless patient records across the UPMC system while maintaining high availability across a dynamic IT environment. The...

Tags: BMC Software Inc., Patient, Business Service Management, UPMC, University Of Pittsburgh Medical Center, It Management, It service Management

Case studies

Renowned Medical Center Safeguards Against E-mail Viruses, Keeps Messages Moving

The University of Pittsburgh Medical Center UPMC is one of the most respected medical centers in the United States. UPMC has approximately 28,000 users of its e-mail system, which is based on Microsoft Exchange Server communication and collaboration server. With so many mailboxes, UPMC must vigilantly safeguard against viruses carried...

Tags: Microsoft Exchange Server, Microsoft Corp., E-mail Virus, UPMC, E-mail, E-mail Servers, Servers, Viruses And Worms, Security, Online Communications, Enterprise Software, Software, Hardware

Case studies

UPMC Implements Business Service Management to Automate Critical Processes Tied to Patient Care

The University of Pittsburgh Medical Center UPMC enjoys a strong national and international clinical and research reputation, drawing patients from throughout the United States and across the globe. UPMC's IT infrastructure faces the challenge of providing on-demand IT services and high availability of systems. In addition, UPMC initiated a project...

Tags: BMC Software Inc., Patient, Business Service Management, UPMC, It Management, It service Management

Case studies

Leading Medical Center Upgrades Operating System to Optimize Security, Manageability

The University of Pittsburgh Medical Center UPMC has a strong tradition of using technology to support medical excellence. UPMC adopts new technology to make a positive difference for patients, increase operational efficiency, and safeguard internal and patient-related information. To that end, the organization began an upgrade of its 30,000 client...

Tags: Security, Patient, Operating System, Imaging, UPMC, Microsoft Windows, Document Management, Operating Systems, Microsoft Windows 2000, Microsoft Windows Vista (Longhorn), Software, Enterprise Software, Finance, Managerial Accounting

Case studies

Additional Resources

Medical Center Enhances Communications With New Messaging Infrastructure

With about 45,000 employees, more than 28,000 e-mail mailboxes, and a growing population of mobile employees, UPMC University of Pittsburgh Medical Center is heavily invested in the features and benefits that Microsoft Exchange Server delivers. With Exchange Server in place at UPMC for a decade, the organization's IT staff was...

Tags: Microsoft Exchange Server, Messaging, Microsoft Corp., E-mail Servers, Groupware, Enterprise Software, Software

Case studies 2007-10-06

University of Pittsburgh Medical Center Partners With IBM to Make Tomorrow's Patient Care a Reality

IBM and the University of Pittsburgh Medical Center UPMC saw the opportunity to combine and complement each other's strengths to forge a new generation of healthcare solution. UPMC, a leading IT innovator, sought to become a truly integrated, self-regulating healthcare system, utilizing evidence-based medicine to produce superb clinical outcomes and...

Tags: Patient, Partnership, Health Care, University Of Pittsburgh, IBM Corp., Vertical Industries, Benefits, Healthcare, Business Structures, Enterprise Software, Software, Human Resources, Finance

Case studies

Developers Enjoy Higher Productivity, Rapid Implementation of Hospital Portal

The University of Pittsburgh Medical Center UPMC is one of the most respected medical centers in the United States. As part of UPMC's e-Health initiatives, the hospital launched HealthTrak, a portal that enables patients and doctors to collaborate on self-managed healthcare services. A small team of developers working with Microsoft...

Tags: Developer, Patient, Hospital, Microsoft Corp., Portals, Healthcare, Web Technology, E-health, Vertical Industries, Internet, Enterprise Software, Software

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