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Human Capital Intelligence at UPIM: Rinascente/Upim S.p.A. is one of the most important Italian non-food retailers. One of its divisions, UPIM, has recently repositioned its offering as a "Multispecialty" store based on a focus on basic products combined with high quality service. HR management is a key element in this repositioning. For example, UPIM needs...; Tags: HRM, SAS Institute, UPIM, Rinascente/Upim S.p.A., Human Capital, Human Resources, Workforce Management; Case studies

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