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- QUALCOMM Case Study: UnumProvident
- UnumProvident, based in Chattanooga, TN, is the largest provider of group and individual disability income protection insurance in the United States and United Kingdom. The sales force at UnumProvident is a team that is always on the go. Timely response to customers is a key advantage. With a focus on...
- Tags: Qualcomm Inc., UnumProvident, Team Management, Business Structures, Sales Strategy, Sales Force Management, Management, Finance, Sales
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- NICE Systems Case Study: UNUM Provident
- UnumProvident insures a number of well known carriers, providing a benefits and claims service solutions designed to help people protect their incomes from the effects of illness or injury. The center relied on Excel spreadsheets and call histories, which required managers to adjust headcount, create schedules and plan training based...
- Tags: NICE Systems Ltd., UnumProvident, Microsoft Excel, Workforce Management, Microsoft Office, Operational Accounting, Office Suites, Software, Human Resources, Finance
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- Why UnumProvident's Salesforce Relies on Palm Treo Smartphones
- This case study highlights the business benefits that UnumProvident is realizing through the use of Palm® Treo™ smartphones. UnumProvident, North America's largest provider of group and disability income protection insurance, needed a mobile access solution that: Allows employees to send and receive e-mail 24x7, including messages with...
- Tags: Salesforce.com Inc., Palm Inc., Smart Phone, Palm Treo, UnumProvident, Smart Phones, Cellular Phones, Handhelds, Consumer Electronics, Personal Technology, Hardware
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