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university of northumbria

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Selecting Management Information Systems: The University of Northumbria is trying to achieve two principal objectives in selecting its new systems. They are hoping to solve some of the functionality and integration problems manifest in the complex web of legacy systems, which have grown incrementally. The chosen system will not be merely an administrative system....; Tags: MIS, University Of Northumbria, Hardware Upgrade, Productivity, Hardware; Case studies

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Colubris Networks Case Study: Northumbria University: Northumbria was one of the first UK universities to adopt Blackboard - one of the leading educational enterprise software suites. If Northumbria University was to make the best use of the IT-based learning resources, students would need to have internet access in their accommodation. The university IT department identified some...; Tags: Internet Access, University, Colubris Networks Inc., Americans With Disabilities Act (ADA), Human Resources, Gender And Diversity; Case studies
The Implementation of a Multi-Site, Wireless Network at Northumbria University: Northumbria University has recently implemented a wireless network infrastructure combining Cisco hardware with the Citrix MetaFrame presentation server software. This combination of technologies has allowed some of the major concerns relating to wireless networks to be addressed in a highly cost effective manner, avoiding the need for specialised gateway servers...; Tags: Network, Wireless Network, Northumbria University, Wi-Fi, Wireless; Case studies
Process Review Case Study: Absence Management at Northumbria University: As part of its HR System implementation project, Northumbria University decided to review its Absence Management procedures. The review team used the JISC infoNet recommended approach and ended up viewing the process in a very different way to what was expected at the outset. This case study gives a very...; Tags: Absence, Workforce Management, Human Resources; Case studies
Northumbria Healthcare Chooses Hornbill for Helpdesk Support System: Northumbria Healthcare NHS Trust is one of the largest geographical trusts in the country providing healthcare to over half a million people. The National Programme aims to ensure that every individual's medical history is accessible at any of the NHS organisations throughout the UK. With such an initiative, having the...; Tags: Northumbria Healthcare, Northumbria Healthcare NHS Trust, Help Desk, Call Centers, Business Services, It Operations; Case studies

Northumbria Healthcare Chooses Hornbill for Help Desk Support System: Northumbria Healthcare Trust selected Supportworks service management software from Hornbill Systems for its IT Help Desk solution. The Trust is one of the largest geographical trusts in the country providing healthcare to over half a million people, stretching from Tyneside to the Scottish border and the Tyne Valley. Its central...; Tags: Supportworks, Information Technology, Northumbria Healthcare, Trust, Help Desk, Strategy, It Operations, Management; Case studies
Designing Flexible Learning Spaces: Northumbria University: The City Campus Library, opened in 1978, had received little investment in buildings or infrastructure, and the facilities available were increasingly unable to sustain the demands of a learner-focused library service. The university IT and Infrastructure programme identified the need to make the existing building fit for purpose by upgrading...; Tags: University, England; Case studies
Homeland Security: Risk Assessment - Conducting a Vulnerability Assessment: In 2000, the University of Washington UW was invited by FEMA to participate in the Disaster Resistant University Project DRU, along with the University of California, Berkeley, Tulane University, Miami University, University of North Carolina/Wilmington, and the University of Alaska Fairbanks. The overall goal after identifying risks, and assessing vulnerabilities...; Tags: Risk Assessment, University Of California At Berkeley, Vulnerability Assessment, U.S. Environmental Protection Agency, Federal Emergency Management Agency, Homeland Security, Tools & Techniques, Security, Strategy, Government, Management; Case studies
University Finds e-Learning Success Through Partnerships, Integrated Marketing: Established in 1847, the University of Iowa is a national research university located in Iowa City. As the university continued to grow and the need for 24x7 training for second- and third-shift employees increased, the central HR learning and development department was tasked with finding a way to expand beyond...; Tags: Marketing, Partnership, University, SkillSoft, E-learning, Workforce Management, Enterprise Software, Software, Human Resources; Case studies
Wireless Networking at the University of Tennessee: The University of Tennessee is a threeuniversity system comprising The University of Tennessee proper, The University of Tennessee at Chattanooga, and The University of Tennessee at Martin. The University of Tennessee at Knoxville UTK, the university's flagship campus, is a 205-year-old land-grant institution. Its Office of Information Technology OIT had...; Tags: Network, University, Wireless Networking, Avaya Inc., University Of Tennessee, Wi-Fi, Wireless, Wireless LANs; Case studies
Send internal e-mail to external server using Exchange 2003: Hi,I have a problem that I can't seem to figure out. First some background. I have Windows Server 2003 Enterprise DC and Exchange Server 2003 on the same machine.I work in a small company that is affilated with a large university. We all use our university email...; Tags: E-mail servers, SynapsE_z, server, e-mail, Microsoft Exchange Server 2003; Discussion threads 2007-06-28
Patch Management and Virus Protection Policy: Due to the continually increasing dependence of University systems on the security and integrity of the computer network, servers, and workstations, it has become vitally important that the University be more proactive about identifying and enforcing security standards. In particular, university computers must be properly patched with the latest appropriate...; Tags: Virus Protection, Patch Management, University Of Kentucky, Virus, Cyberthreats, Viruses And Worms, Security; White papers 2003-09-19
University Simplifies Administration With Server Consolidation, Management Tools: Johannes Gutenberg University Mainz is a research university in Germany with multiple disciplines and more than 35,000 students. The university community uses a variety of client software and has considerable freedom in implementing new solutions. To support this constantly changing environment, the central IT department at the university needs to...; Tags: Information Technology, Administration, University, Tool, Johannes Gutenberg University Mainz, Server Consolidation, E-mail Servers, Servers, Strategy, Hardware, Enterprise Software, Software, Management; Case studies 2008-01-01
Xerox Canada Makes the Grade at the University of Calgary: University of Calgary's administrators came together and developed a concrete five-year expansion plan that would manage a student enrolment that is expected to increase from 28,000 to 35,000 students by 2010. To accommodate such growth, the University needed to attract additional faculty, and fund capital expansion efforts. Of late, the...; Tags: Xerox Corp., University Of Calgary, Xerox Canada, Document Management, Content Management, Managerial Accounting, Groupware, Enterprise Software, Software, Finance; Case studies 2006-11-01
Tshwane University of Technology Uses BI to Enhance First Year Student Retention: Tertiary institutions face the problem of students not completing their first year successfully, and taking too long to graduate. Tshwane University of Technology wanted to develop a statistical model to predict first-year success of research and development at the university. The university completed a research project on student retention at...; Tags: SAS Institute, business intelligence system, business intelligence, R&D, software; Case studies 2006-10-20
Qatar University Centralizes and Automates Administrative Processes: Founded in 1973, Qatar University offers high-quality education to Qatari and overseas students. The university wanted to enable all administrative work previously performed by government ministries to be performed in-house and eliminate manual, paper-based, and inflexible business processes. The university wanted to ensure scalability of back office systems to accommodate...; Tags: Oracle Corp., University, Enterprise Resource Planning (ERP), Operational Planning, Operational Accounting, Enterprise Software, Software, Business Operations, Finance; Case studies
Masaryk University Develops High Profile Anti-Plagiarism Solution: Masaryk University is the second-largest public university in the Czech Republic and the leading higher education institution in Moravia. The university wanted to combat the potential for students to plagiarize material for their essays, both from online sources and from other students. The challenge was to develop a solution tailored...; Tags: Oracle Corp., University, Masaryk University, Databases, Enterprise Software, Tools & Techniques, Software, Data Management, Management; Case studies 2007-08-01
Modern-Day Technology at Siegen University - A Gentle Migration of the TC Systems to VoIP Creates the Basis for Uniform Voice/Data Integration: Prior to its founding in 1972, Siegen university was a college of advanced technology. Currently more than 11,000 students are enrolled. The university needed integration of existing telephone systems into the university network. The university also needed VoIP migration and standardized infrastructure, investment security and cost optimization. As a solution...; Tags: University, Migration, Integration, Telephony, VOIP, Telecommunications, Networking; Case studies
Avaya Case Study: University of Washington: Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the Pacific coast. The university wanted to adopt advanced technologies such as voice-over-IP VoIP to seamlessly integrate the University's voice and data network would increase overall efficiency and help to keep costs...; Tags: University Of Washington, Avaya Inc., Telephony, VOIP, Telecommunications, Networking; Case studies
Monash University Exceeds Service Level Expectations: Monash University is Australia's largest university with 45,000 students and 7,000 staff members. The Monash University needed to be aware of and have the ability to resolve problems before they affect users; maintain system availability; have the ability to monitor Web sites. Monash University now has a variety of PATROL...; Tags: BMC Software Inc., Monash University, It Management, It service Management; Case studies

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