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university of canterbury

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The University of Canterbury Is Implementing the Information Technology Infrastructure Library With the Help of BMC Service Desk Express Suite
The company wanted to support the implementation of Information Technology Infrastructure Library best practices and show that the IT Services Unit of the University of Canterbury UC is accountable and meeting expectations. The University of Canterbury implemented the BMC Service Desk Express Suite for their Service Management requirements. This reduced...
Tags: Service Desk, BMC Software Inc., Information Technology, University Of Canterbury, ITIL, Help Desk, It Management, It Services, It Operations, It service Management
Case studies

Additional Resources

Global IT Technologies Case Study: Canterbury Business College
Canterbury Business College is one of the leading vocational colleges in Sydney and a part of Canterbury Education Group which offers years of experience in delivering Vocational, English Language and University courses in the international arena. The three websites for Canterbury Language Academy, Canterbury Business College and Canterbury International Institute...
Tags: College, Canterbury Business College, Real Estate, Web Site Development, Web Technology, Business Operations, Internet
Case studies
Global IT Technologies Case Study: Canterbury Education Group
Canterbury Education Group commissioned Global IT Technologies to re-design and develop the web portal that would provide brief introduction to the three colleges and serve as a gateway to the Canterbury Business College, Canterbury Language Academy and Canterbury International Institute, all three forming a part of the Canterbury Education Group....
Tags: Education, Logo, College, Portals, Web Technology, Internet
Case studies
Global IT Technologies Case Study: Canterbury Language Academy
Canterbury Language Academy has a truly prime location. The campus is located in the heart of Sydney at a stone's throw distance from the Central railway station. The website has been designed on prudent design principles for Search Engines and is very original conceptually. Global IT Technologies knew they were...
Tags: Search Engine, Web Site, Campus, Canterbury Language Academy, Web Site Development, Web Technology, Search, Internet
Case studies
UC Change Management Process
This paper describes the UC Change Management Process for IT and MIS Systems and Services at the University of Canterbury. The goal of the UC Change Management process is to ensure that standardised methods and procedures are used for efficient and prompt handling of all Changes, in order to minimise...
Tags: Change Management, Leadership, Tools & Techniques, Management
White papers 2005-09-01
Canterbury College Increases Attendance Rates Via Wireless Messaging
Canterbury College frequently tops the Government league tables for colleges in Kent. Much of the college's time is spent trying to contact students to follow up on their progress, check attendance to lectures and generally support students through their academic year, contacting them can be very time consuming. The college...
Tags: College, Student, Messaging, Groupware, Telecom & Utilities, Wi-Fi, Wireless, Enterprise Software, Software
Case studies
Vehicle Fleet - Environment Canterbury
Environment Canterbury uses a vehicle evaluation matrix to assist with purchasing vehicles. The evaluation matrix produces an adjusted price by awarding points to a number of criteria broader than up-front purchase price, such as fuel efficiency, warranty, potential resale value and fuel type. One of the key challenges identified early...
Tags: Vehicle, Environment, Environment Canterbury, Evaluation Matrix, Quality, Business Operations
Case studies
Homeland Security: Risk Assessment - Conducting a Vulnerability Assessment
In 2000, the University of Washington UW was invited by FEMA to participate in the Disaster Resistant University Project DRU, along with the University of California, Berkeley, Tulane University, Miami University, University of North Carolina/Wilmington, and the University of Alaska Fairbanks. The overall goal after identifying risks, and assessing vulnerabilities...
Tags: Risk Assessment, University Of California At Berkeley, Vulnerability Assessment, U.S. Environmental Protection Agency, Federal Emergency Management Agency, Homeland Security, Tools & Techniques, Security, Strategy, Government, Management
Case studies
University Finds e-Learning Success Through Partnerships, Integrated Marketing
Established in 1847, the University of Iowa is a national research university located in Iowa City. As the university continued to grow and the need for 24x7 training for second- and third-shift employees increased, the central HR learning and development department was tasked with finding a way to expand beyond...
Tags: Marketing, Partnership, University, SkillSoft, E-learning, Workforce Management, Enterprise Software, Software, Human Resources
Case studies
Wireless Networking at the University of Tennessee
The University of Tennessee is a threeuniversity system comprising The University of Tennessee proper, The University of Tennessee at Chattanooga, and The University of Tennessee at Martin. The University of Tennessee at Knoxville UTK, the university's flagship campus, is a 205-year-old land-grant institution. Its Office of Information Technology OIT had...
Tags: Network, University, Wireless Networking, Avaya Inc., University Of Tennessee, Wi-Fi, Wireless, Wireless LANs
Case studies
Send internal e-mail to external server using Exchange 2003
Hi,I have a problem that I can't seem to figure out. First some background. I have Windows Server 2003 Enterprise DC and Exchange Server 2003 on the same machine.I work in a small company that is affilated with a large university. We all use our university email...
Tags: E-mail servers, SynapsE_z, server, e-mail, Microsoft Exchange Server 2003
Discussion threads 2007-06-28
Patch Management and Virus Protection Policy
Due to the continually increasing dependence of University systems on the security and integrity of the computer network, servers, and workstations, it has become vitally important that the University be more proactive about identifying and enforcing security standards. In particular, university computers must be properly patched with the latest appropriate...
Tags: Virus Protection, Patch Management, University Of Kentucky, Virus, Cyberthreats, Viruses And Worms, Security
White papers 2003-09-19
University Simplifies Administration With Server Consolidation, Management Tools
Johannes Gutenberg University Mainz is a research university in Germany with multiple disciplines and more than 35,000 students. The university community uses a variety of client software and has considerable freedom in implementing new solutions. To support this constantly changing environment, the central IT department at the university needs to...
Tags: Information Technology, Administration, University, Tool, Johannes Gutenberg University Mainz, Server Consolidation, E-mail Servers, Servers, Strategy, Hardware, Enterprise Software, Software, Management
Case studies 2008-01-01
Tshwane University of Technology Uses BI to Enhance First Year Student Retention
Tertiary institutions face the problem of students not completing their first year successfully, and taking too long to graduate. Tshwane University of Technology wanted to develop a statistical model to predict first-year success of research and development at the university. The university completed a research project on student retention at...
Tags: SAS Institute, business intelligence system, business intelligence, R&D, software
Case studies 2006-10-20
Qatar University Centralizes and Automates Administrative Processes
Founded in 1973, Qatar University offers high-quality education to Qatari and overseas students. The university wanted to enable all administrative work previously performed by government ministries to be performed in-house and eliminate manual, paper-based, and inflexible business processes. The university wanted to ensure scalability of back office systems to accommodate...
Tags: Oracle Corp., University, Enterprise Resource Planning (ERP), Operational Planning, Operational Accounting, Enterprise Software, Software, Business Operations, Finance
Case studies
Masaryk University Develops High Profile Anti-Plagiarism Solution
Masaryk University is the second-largest public university in the Czech Republic and the leading higher education institution in Moravia. The university wanted to combat the potential for students to plagiarize material for their essays, both from online sources and from other students. The challenge was to develop a solution tailored...
Tags: Oracle Corp., University, Masaryk University, Databases, Enterprise Software, Tools & Techniques, Software, Data Management, Management
Case studies 2007-08-01
Modern-Day Technology at Siegen University - A Gentle Migration of the TC Systems to VoIP Creates the Basis for Uniform Voice/Data Integration
Prior to its founding in 1972, Siegen university was a college of advanced technology. Currently more than 11,000 students are enrolled. The university needed integration of existing telephone systems into the university network. The university also needed VoIP migration and standardized infrastructure, investment security and cost optimization. As a solution...
Tags: University, Migration, Integration, Telephony, VOIP, Telecommunications, Networking
Case studies
Avaya Case Study: University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the Pacific coast. The university wanted to adopt advanced technologies such as voice-over-IP VoIP to seamlessly integrate the University's voice and data network would increase overall efficiency and help to keep costs...
Tags: University Of Washington, Avaya Inc., Telephony, VOIP, Telecommunications, Networking
Case studies
Monash University Exceeds Service Level Expectations
Monash University is Australia's largest university with 45,000 students and 7,000 staff members. The Monash University needed to be aware of and have the ability to resolve problems before they affect users; maintain system availability; have the ability to monitor Web sites. Monash University now has a variety of PATROL...
Tags: BMC Software Inc., Monash University, It Management, It service Management
Case studies
Oracle Case Study: University of Florida
The University of Florida is the state's oldest and largest university. The University of Florida needed the combination of web-based applications and a powerful integrated development environment to connect a heterogeneous collection of platforms, improve system performance, build portal applications, and deliver a new level of operational insight into their...
Tags: Business Process, Oracle Corp., University Of Florida, PeopleTools, Operational Planning, Portals, Web Technology, Roi/Tco, Business Operations, Internet, Finance, Managerial Accounting
Case studies
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