unified communications

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Microsoft's Unified Communications products can't run on their own... yet

Microsoft released the first version of Office Communications Server in 2007. A good start for inter-organizational collaboration, OCS omits capability to include outside collaborators. Scott Lowe would be thrilled to see OCS replace his Nortel conferencing bridge as his Nortel PBX will be vanishing soon from campus. ...

Tags: Nortel Networks Corp., Unified Communications, Audioconferencing, Microsoft Corp., PBX, OCS, Telephony, VOIP, Telecom & Utilities, Telecommunications, Networking, Scott Lowe

Blog posts 2008-07-12

A situation involving Exchange Server 2007 Unified Communications Certificates

With Exchange Server 2007 comes new methods for handling SSL communications. While easier in some ways, it can also present some challenges simply because it's a newer process. When ordered a Unified Communications Certificate, make sure to specify all possible names that are needs on the certificate and...

Tags: Microsoft Exchange Server 2007, Microsoft Exchange Server, Unified Communications, Domain, Certificate, UC, Westminster College, Ssl/Tls, Security, Scott Lowe

Blog posts 2008-06-29

U.S. federal telework bill clears House, could be catalyst for unified communications

Telecommuting could soon be a mandated option for a large number of U.S. federal employees. Unified communications could help streamline the process by making it easier to contact co-workers no matter what phone number or computer they are working from. by Jason Hiner

Tags: Agency, Unified Communications, Telecommuting, Podcasts, Human Resources, Workforce Management, Internet, Jason Hiner

Blog posts 2008-06-10

Unified communications dominated VoiceCon Orlando 2008

Although VoiceCon Orlando 2008 offered tutorials, forums, and presentations on telecom topics ranging from IP telephony to next-gen contact centers, unified communications UC seemed to be the topic on everyone's mind. And, if you judged the conference's focus by its keynote presentations, UC won hands down. During...

Tags: Unified Communications, Bill Detwiler

Blog posts 2008-03-19

Will the iPhone ever be a true unified communications device?

Many have hailed Apple's iPhone as having revolutionized the mobile phone industry, and it has certainly made an impression. Other cell phone vendors are now coming out with devices that include one or more of the features made popular by the iPhone, such as extra-large screens and more support for...

Tags: Apple iPhone, Phone, Verizon Communications Inc., Unified Communications, Apple Inc., Telecom & Utilities, Deb Shinder

Blog posts 2008-03-14

Understand the role of Wi-Fi in unified communications

Wireless technologies have played a big role in opening up Internet access -- and thus the ability to communicate with others in remote locations -- to more people in more places. As communication methods converge, Wi-Fi makes it easier for you to access e-mail, instant messages, faxes, voice mail, and...

Tags: Phone, Mobile, Network, Wi-Fi Network, Unified Communications, WLAN, Cell Phone, Avaya Inc., Convergence, DiVitas Networks, Wireless LANs, Wi-Fi, Wireless, VOIP, Networking, Telecommunications, Deb Shinder

Blog posts 2008-03-07

Unified communications terminology cheat sheet

If your organization is considering implementing a unified communications solution, you may feel a bit overwhelmed as you examine the options from different vendors. Understanding the new terminology that has sprung up around the new technologies can sometimes be a struggle.To prepare you to intelligently discuss your...

Tags: VoIP, Phone, Network, Video Conferencing, IM, Unified Communications, IP, E-mail, IP Network, Computer, UC, Instant Messaging, Networking, Telecommunications, Internet, Online Communications, Deb Shinder

Blog posts 2008-02-22

Security threats in a unified world

Amid all the excitement surrounding the unification of our communications technologies, the issue of security sometimes gets lost in the shuffle. Maybe some are assuming that the threats are the "same old, same old" that plague those same communications methods in their more stand-alone forms. But it's that and more....

Tags: SIP, VoIP, Attacker, IM, Vulnerability, Unified Communications, Encryption, Attack, UC, E-mail E-mail, Instant Messaging, E-mail, Session Initiation Protocol (SIP), Security, Internet, Online Communications, Emerging Technologies, Deb Shinder

Blog posts 2008-02-15

Ask these questions to decide your unified communications strategy

Everybody knows by now that UC is the "next big thing," and many companies are rushing to implement some version of it. As with most tech trends, some are going in blindly, without really analyzing what the costs and benefits will be -- or whether the latter outweighs the former....

Tags: Strategy, Team, Solution, Unified Communications, UC, Team Management, Fax, Management, Deb Shinder

Blog posts 2008-02-08

CUCMBC - Cisco Unified Communications Manager Boot Camp v6.0/v5.1

View Available Dates and LocationsNow running both CUCM 6.0 and 5.1 in all labs! Exclusively at Global Knowledge, you choose the version of Cisco Unified Communications Manager CUCM you wish to deploy in your lab environment. You'll receive both CUCM 6.0 and 5.1 enhanced lab...

Tags: Global Knowledge Network Inc., Router, Lab, Network, Unified Communications, PBX, Cisco Systems Inc., PSTN, Routers & Switches, VOIP, Network Technology, Networking, Telecommunications

Training 2008-01-01

ACCMU - Administering Cisco Unified Communications Manager and Cisco Unity v6.0 or v5.1

View Available Dates and LocationsNow running both CUCM 6.0 and 5.1 in all labs! Exclusively at Global Knowledge, you choose the version of Cisco Unified Communications Manager CUCM you wish to deploy in your lab environment. You'll receive both CUCM 6.0 and 5.1 enhanced lab...

Tags: Cisco Unity, Global Knowledge Network Inc., Phone, Unified Communications, IP, Training, Cisco Systems Inc., PSTN, Cisco Unified Communications Manager, VOIP, Telecommunications, Networking

Training 2008-01-01

CUCMBC - Cisco Unified Communications Manager Boot Camp v4.1

View Available Dates and LocationsGain the knowledge to fully leverage basic and advanced features of Cisco CallManager CCM 4.1 and IP telephones in this Self-Paced e-Learning course. Learn to deploy video in your IP telephony network and to properly secure your voice and video communications, and gain enhanced skills for...

Tags: Unified Communications, IP Telephony, Video, Cisco Systems Inc., VOIP, Corporate Communications, WANs, Telecommunications, Networking, Marketing

Training 2008-01-01

UCAD - Unified Communications Architecture and Design

View Available Dates and LocationsLearn to avoid design disasters by exploring the breadth of technical issues in designing Unified Communications networks. By applying a consistent set of analytical tools, best practices, and design methodology to the complex set of requirements and problems faced by a systems engineer, the full potential...

Tags: Global Knowledge Network Inc., Toronto, Unified Communications

Training 2008-01-01

On the client side: OCS client software and hardware

Microsoft's Office Communications Server OCS 2007 is the cornerstone of the company's unified communications UC strategy. OCS is the successor to Live Communications Server LCS 2005, but what a difference a couple of years can make. Microsoft's ambitions for OCS go well beyond the scope of functions provided by LCS,...

Tags: Netscape Communicator, Phone, Device, Mobile, IP Phone, IM, Unified Communications, Client Software, Client, Microsoft Windows, Microsoft Corp., Hardware, Computer, OCS, Office Communicator 2007 Office Communicator 2007, Instant Messaging, Telecom & Utilities, E-mail Clients, Microsoft Office, Internet, Online Communications, Software, Office Suites, Deb Shinder

Blog posts 2007-12-14

Unified communications: What it means to your business

Individual communications technologies are converging into an integrated whole. Unified communications UC is an outgrowth of a similar-sounding but different concept, unified messaging UM. UC covers a broad range of applications -- e-mail, instant messaging, VoIP, voice mail, audio and video conferencing (encompassing desktop, application, and file sharing), fax, and...

Tags: SIP, Unified Communications, Mobility, Deb Shinder

Blog posts 2007-11-30

Photos: Microsoft's new platform for unified communications

Images and screenshots from Microsoft's October 16, 2007 launch of its unified communications suite. by Jason Hiner

Tags: TechRepublic Inc., Microsoft Corp., Photograph, Jason Hiner, unified communications

Image galleries 2007-10-21

Gates: Phones should call person, not number

Microsoft CEO and Chairman Bill Gates sat down with CNET News.com's Ina Fried to discuss how Unified Communications software will finally modernize the business phone. Now if you want to reach people, you can just click and see if and how they're available, whether via phone, e-mail or instant message.

Tags: Telecom & Utilities, bill gates, microsoft, unified communications, voicemail, calendar, telephony, phone, email, technology, ina fried, TechRepublic Inc.

Videos 2007-10-19

Photos: Microsoft moves into telephony

At an event in San Francisco, Chairman Bill Gates outlines how the business phone will fundamentally change. by CNET News.com

Tags: news, microsoft, unified communications, TechRepublic Inc., Telephony, Microsoft Corp., Photograph, Telecom & Utilities, VOIP, Telecommunications, Networking, CNET News.com

Image galleries 2007-10-17

Microsoft bolsters Unified Communications service with Parlano acquisition

Chicago-based Parlano, the maker of MindAlign group chat software, will be acquired by Microsoft. This adds more steam to Microsoft's plan for a complete Unified Communications solution. A quote from ZDNet: MindAlign allows secure instant message among groups and has enterprise customers...

Tags: Acquisition, Unified Communications, Microsoft Corp., Parlano, Arun Radhakrishnan

Blog posts 2007-09-03

Integrate VoIP with your e-mail address -- for free

Unified communications is all the rage, and it's all about combining different types of messaging, such as e-mail and voice. Now there's a free service that does just that -- without the expense and hassle of installing server-side software.Yoomba, which just launched a public beta earlier this month, lets you...

Tags: VoIP, Telephony, Instant Messaging, E-mail

Blog posts 2007-07-27