TechRepublic Resources
- Inter-jurisdictional Cooperation: A Case Study on Cyber Crime
- Attorney General Shurtleff quotes the U.S. General Accounting Office as estimating about 750,000 Internet fraud complaints nationally in 2002, at a loss of over $1 thousand-million. Shurtleff acknowledges that even one person with evil intent can cause untold millions of dollars in damages. Recently, Shurtleff was appointed by the National...
- Tags: U.S. Department Of State, General Accounting Office, Prosecutor, Shurtleff, Internet
- Case studies
- The "Diplomatic Readiness Initiative" - A Human Capital Success Story
- At the State Department, what they call their "Diplomatic Readiness Initiative" is at the heart of their efforts on the strategic use of human capital. The State Department's goal in this initiative is to expand and strengthen the workforce, and make it more diverse in the process. For several years...
- Tags: U.S. Department Of State, White House, Human Capital, Human Resources, Workforce Management
- Case studies
- Washington State Department of Ecology Pilots New Dell Eco-Delivery Project
- The Department of Ecology for the State of Washington's mission is to protect and enhance the state's environment. They needed to create a more environmentally friendly way to package large volume shipments of computer equipment. Dell answered the request for eco-friendly computer packaging by designing a new system that uses...
- Tags: U.S. Department Of State, Dell Computer Corp., Computer, Productivity
- Case studies
- Washington State Department of Transportation Builds a Data Infrastructure Roadmap on Informatica Data Integration Platform
- Headquartered in Olympia, the Washington State Department of Transportation (DOT) manages 7,048 miles of road, 3,367 bridges, and a 29-ferry system that moves more than 26 million people a year. The company wanted to implement a data integration solution to leverage long-term investments in complex legacy data in mainframe-based Adabas...
- Tags: U.S. Department Of State, Informatica, Data Integration, Transportation
- Case studies
- State Department Chooses Microsoft Software to Make Better Use of In-House Expertise
- Several years ago, the State of Tennessee standardized on Java 2 Enterprise Edition (J2EE) and Oracle for large application development. The Tennessee Department of Human Services (DHS) adopted Microsoft software to deliver high-impact, mission-critical applications at a lower cost, while continuing to improve citizen services through technology. Microsoft Visual Studio...
- Tags: U.S. Department Of State, Microsoft Corp., U.S. Department Of Homeland Security, Microsoft Windows Server 2008, Software Development, J2Ee, Java, Microsoft Windows, Tools & Techniques, Middleware, Enterprise Software, Operating Systems, Software, Software/Web Development, Programming Languages, Management
- Case studies 2008-02-01
- Information Technology: Reliable Information for Better Health
- The Information Technology Committee ensures that Washington's public health professionals have access to information and technology when and where they need it - from the simple extension of e-mail systems onto handheld devices to installation of complex security functions so that data are protected. The goal is to employ appropriate...
- Tags: U.S. Department Of State, Washington, Public Health, Information Technology, Health Care, Information Technology Committee, Goal, Healthcare, Vertical Industries, Benefits, Enterprise Software, Software, Human Resources
- White papers 2005-02-22
- US State Department hacked
- The US State Department is recovering from break-ins overthe past few weeks which have specifically targeted those offices dealing with North Korea and China. It’s believed that attackers used low-volume,targeted attacks in order to break in to the desired departments—these may havetaken the form of 0day Word and PowerPoint...
- Tags: break-in, State Department
- Blog posts 2006-07-31
- State Dept & CIA are anti-Bush. over 500 WMD's found since 2003
- State Dept & CIA are anti-Bush. over 500 WMD's found since 2003I have known some of what they found for a couple of years. Why did the State Department try to keep the WMDs and the situation in Iraq from being publicized.Why did the Democrats, including those who were...
- Tags: CIA, WMD, miscellaneous, X-MarCap, off-topic, State Department
- Discussion threads 2006-06-22
- Feds fight IT labor shortage with training incentives
- The federal government is stepping up its efforts to fight the IT labor shortage with training and education incentives. But can such initiatives help you fill the gaps in your org chart?As an IT manager, you’ve probably got holes in your organizational chart all year round—a support desk job to...
- Tags: Workforce management, U.S. Department of State, Technology Training, Jennifer Recktenwald, training, information technology, federal government
- Technical articles 2000-03-08
Additional Resources
- State Agency Improves Service Effectiveness by Giving Employees Database Access From Their IP Phones
- The Arizona Department of Commerce promotes economic vitality throughout the State through community, workforce, and business development. In 2003, the State of Arizona asked the 100-person department to move from its existing location to the State Capitol Tower building in Phoenix. The department considered three options for its voice system...
- Tags: Database, Phone, Microsoft Access, Telephony, IP Phone, Agency, IP Telephony, IP, Cisco Systems Inc., Arizona, VOIP, Telecommunications, Telecom & Utilities, Network Technology, Networking
- Case studies
- Oracle Case Study: State of Kansas
- The State of Kansas Department of Administration strives to carry out its mission to provide quality services responsibly and fulfill its promise to satisfy customers with innovative, valuedriven services. The state wanted to replace legacy, custom-built system with an off-the-shelf solution and improve business processes and eliminate paperwork. They also...
- Tags: Oracle Corp., Compliance, Payroll, State, Human Capital, Operational Accounting, Human Resources, Workforce Management, Finance
- Case studies
- California Department of Corporations Updates Call Center, Boosts Constituent Service
- The Department of Corporations is the investment and financing authority in the State of California. It licenses and regulates financial-services and securities-related businesses that operate in the state. As part of a state initiative to use information technology to make state offices more responsive to the public, the Department implemented...
- Tags: Customer Service, Call-center, California, Financing, Microsoft Corp., Department Of Corporation, Customer Relationship Management (CRM), Call Centers, Product Marketing, Investment, Financial Accounting, Enterprise Software, Software, It Operations, Marketing, Finance
- Case studies
- U.S. Office of Personnel Management Case Study: State of New Jersey
- The State of New Jersey's Department of Personnel was using a task defined job classification system that had resulted in the creation of over 15,000 separate position descriptions. They turned to the experts at OPM to help them streamline this system. Using HR Manager, a competency based system, the State...
- Tags: Personnel Management, New Jersey
- Case studies
- Washington's Department of Personnel Trains IT Professionals Using GeoLearning's LMS Suite
- The Department of Personnel (DoP) is a central service agency that provides services to roughly 72 other state agencies, so getting something up and running quickly was essential. Ease of deployment was one of the main criteria the state of Washington's Department of Personnel was looking for as it shopped...
- Tags: Washington, Agency, Training, Department Of Personnel, Workforce Management, Advertising & Promotion, E-learning, Human Resources, Marketing, Enterprise Software, Software
- Case studies
- Idera Helps California Department of Health Keep SQL Servers Running Strong
- The California Department of Health was faced with the challenge of maintaining the health of 35+ SQL Servers, that serve as the backend to several healthcare applications. At any given time, these healthcare applications and data are needed by hospitals, state officials, congressmen and more around the state - for...
- Tags: Microsoft SQL Server, Health Care, Server, Idera, Vertical Industries, Benefits, Healthcare, Databases, Enterprise Software, Software, Human Resources, Data Management
- Case studies 2006-01-30
- Texas State Technical College in Waco
- Texas State Technical College (TSTC) in Waco is a state-supported technical college in Texas functioning on a slim budget. The TSTC IT department found themselves restricted with their eight-year-old database and began searching for a more resourceful and modern solution for their helpdesk. Their hurdles included limited availability and access,...
- Tags: Texas, Help Desk, Call Centers, It Operations
- Case studies
- Washington State First to Provide a U.S. Western Hemisphere Travel Initiative (WHTI) - Compliant Enhanced Driver License
- With the implementation of the U.S. Western Hemisphere Travel Initiative (WHTI) program, U.S. citizens ultimately will need to provide WHTI-compliant proof of identity upon returning to the U.S. from western hemisphere nations. With Washington State Governor Christine Gregoire's sponsorship, and anticipating increased border crossings in 2010 with the upcoming Winter...
- Tags: U.S., Washington, Microsoft Corp.
- Case studies 2008-03-01
- U.S. State Office of Child Support Enforcement Uses Technology From Seagull Software to Speed Aid to Children
- The Child Support Enforcement Office in one U.S. state is responsible for seeking out child support payments from absent parents. To manage cases, the department developed a mainframe-based administration system, which is accessed by more than 800 employees throughout the state. Although the system was functional and reliable, its size...
- Tags: Seagull Software, Mainframes, Operational Accounting, Microsoft Office, Servers, Hardware, Finance, Office Suites, Software
- Case studies
- Oracle Case Study: State of Delaware
- The State of Delaware has increased its efficiency by using PeopleSoft Enterprise Human Capital Management and Payroll systems for its state agencies, educational institutions, and legislative bodies. The state's Department of Technology and Information hosts Oracle's PeopleSoft Enterprise applications in an environment that is used by its entire state workforce....
- Tags: PeopleSoft Inc., Oracle Corp., Financial Management, Financial Accounting, Investment, Financial Planning, Finance
- Case studies
- Managing Information Technology: Nevada's Department of Information Technology Strategic Plan
- The Department of Information Technology (DoIT) continues to aggressively evaluate the technical strategy to find ways to better serve our customers. This paper depicts the immediate IT needs of the state, and the recommended strategies to meet these needs. The paper addresses fundamental questions of strategy regarding how information technology...
- Tags: Information Technology, Nevada, Department Of Information Technology, Strategy, Management
- White papers 2005-01-31
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