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- Women in IT: Tricia Liebert (TiggerTwo), IT Consultant
- WOW ! Great Job TT and SoniaEnjoyed the interview!;o), great job TiggerYour not older then dirt, I hold that destinction.DanRE: Women in IT: Tricia Liebert TiggerTwo, IT ConsultantCongrats Tig, you made the first 1Did you remember your first 'blinking light' comp yet?Posted at wrong level but...Nice podcast - First one...
- Tags: Gender and diversity, faradhi, Tricia, TiggerTwo, Liebert Corp., IT-consultant, women, information technology
- Discussion threads 2007-10-12
Additional Resources
- Women in IT: Tricia Liebert (TiggerTwo), IT Consultant
- In the first podcast of the Women in IT series on TechRepublic, I had the pleasure of talking with TechRepublic member Tricia Liebert, better known in the forums as TiggerTwo. "I got started in IT by mistake!" -- Tricia Liebert Tricia has...
- Tags: TechRepublic Inc., Women, Liebert Corp., Information Technology, Strategy, Gender And Diversity, Management, Human Resources, Sonja Thompson
- Blog posts 2007-10-12
- Clearer Thoughts on TAP
- When Tricia Clewett and Donna Stewart founded their training company Clearer Thoughts at the start of 2001, they were confident to offer their services as innovative and professional trainers. Donna and Tricia decided to invest in the three day Delivery Skills Refresher course offered by The Training Foundation which leads...
- Tags: Training, Workforce Management, Human Resources
- Case studies
- An IT life after fifty: Coping with the employment challenge
- The aging worker is up against challenges that we don't consider. Not only are they competing in a market that they don't completely understand, they are often in a position that they never thought they would find themselves in. by Tricia Liebert
- Tags: Job, Information Technology, Employer, Worker, Mainframes, Recruitment & Selection, Servers, Hardware, Human Resources, Workforce Management, Tricia Liebert
- Blog posts 2008-10-08
- TR under the covers- I cracked TR!
- In an unassuming brick building in an office park in Louisville, Kentucky you will find the offices of CNET's TechRepublic. Here is the photographic evidence that there are real people there. And I'll bet that you wondered about that! by Tricia Liebert
- Tags: Off Topic
- Image galleries 2008-03-10
- Descope and declare victory
- Business will often ask for all they can get when funding a project. Sometimes those things aren't necessary for project success. It is necessary to be willing to identify the "nice to haves" on a project and make sure that they don't impede project success. by Tricia Liebert
- Tags: Business, Haves, Location, Exec, Team Management, Leadership, Strategy, Management, Tricia Liebert
- Blog posts 2008-07-15
- Collateral damage: What happens when user support fails the user?
- As a support person, your first priority is to protect your end users and help them do their job with the tools they're given. The story of what happened to Michael Fiola is a cautionary tale that all support personnel should take to heart. by Tricia Liebert
- Tags: Job, Laptop Computer, Michael Fiola, Recruitment & Selection, Notebooks, Human Resources, Workforce Management, Hardware, Notebooks & Tablets, Tricia Liebert
- Blog posts 2008-06-18
- Getting ready to support Mac on the corporate network
- As the corporate environment becomes more diverse, user support will have to become more diverse. Thanks to a new alliance of interoperability providers, the idea of supporting Macintosh in the workplace is becoming more viable. But we need to understand what new challenges will be raised. by Tricia...
- Tags: Alliance, Apple Macintosh, Environment, Microsoft Windows, Desktops, Hardware, Tricia Liebert
- Blog posts 2008-07-01
- Passing the customer service buck
- Providing customer service is more than just reading a list of steps from a troubleshooting guide. It should also be about listening to the customer's problem and helping to resolve it. That doesn't happen often enough and we all have a customer service nightmare story to prove it. by Tricia...
- Tags: Customer Service, Router, Conditioner, Mom, Modems, Product Marketing, Customer Relationship Management (CRM), Hardware, Components, Marketing, Enterprise Software, Software, Tricia Liebert
- Blog posts 2008-07-08
- Texas Law requires computer repair techs to be Private Investigators
- If you repair computers in Texas and come in contact with data, you could be breaking the law. Unless, that is, you are also a licensed Private Investigator. by Tricia Liebert
- Tags: Law, Computer, Texas Private Security Board, Productivity, Tricia Liebert
- Blog posts 2008-07-03
- When your network admin hijacks your system
- The situation has finally happened. A network admin has brought a city to its knees by changing the master system password. What IT leadership needs to learn from this situation. And what they need to do to cope. by Tricia Liebert
- Tags: Network Administration, Network, Terry Childs, E-mail, Team Management, Leadership, Productivity, Networking, Security, Online Communications, Management, Tricia Liebert
- Blog posts 2008-07-16
- Providing the right kind of help
- In the world of supporting end users, sometimes the solution is clear. Sometimes the best solution is to take a bit of time and teach the end user how to solve their own problems. You don't want them taking a screwdriver to the pc, but they can make...
- Tags: step, c, internet service providers (isps), firewalls, c/c++, network security, programming languages, security, internet, networking, software development, software/web development, tricia liebert
- Blog posts 2008-08-05
- Customer service the right way
- Bad customer service stories are everywhere. They are so prevalent that a quick search revealed over two million hits. So what is customer service the right way? And is it possible that we get so run down by receiving bad service that it spills into our own performance? by Tricia...
- Tags: Car, Customer Service, Financial Planner, Mechanic, Ice Cream, Customer Service Story, Product Marketing, Customer Relationship Management (CRM), Marketing, Enterprise Software, Software, Tricia Liebert
- Blog posts 2008-07-17
- What project management topics should we cover on TechRepublic?
- Do you want to know how to improve your PM soft skills? Do you need to learn how to write a project plan? Take this quick poll to tell us what project management topics you want us to write about. by Tricia Liebert
- Tags: TechRepublic Inc., Project Management Topic, Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management, Tricia Liebert
- Blog posts 2008-10-13
- which is better for a wireless lap top? USB or card insert
- Which would be better for my go anywhere wireless. USB aircard (by sprint, sierra) or a card insert connection. Taking the usb port in and out is a pain but I heard that the card is slower. Thanks, Tricia
- Tags: triciasue@..., card, USB, wireless
- Discussion threads 2007-10-14
- Why do I keep losing my internet connection on my wireless usb?
- I recently purchased a sierra usb wireless aircard for my laptop. If I do not use it for 5 or 10 minutes , it loses its connection to the internet. Would I be better off with a card insert rather than the usb? Can I change the settings so my...
- Tags: PRODUCTIVITY, wireless, triciasue@..., USB, Internet, wireless USB
- Discussion threads 2007-10-13
- Why do I keep losing my internet connection on my wireless usb?
- I recently purchased a sierra usb wireless aircard for my laptop. If I do not use it for 5 or 10 minutes , it loses its connection to the internet. Would I be better off with a card insert rather than the usb? Can I change the settings so my...
- Tags: triciasue@..., wireless, USB, Internet, wireless USB
- Discussion threads 2007-10-13
- How to find multiple items with wildcards in SQL
- Hi! I'm pretty new to the SQL stuff - this is what I'm trying to do:WHERE: Customer Name = "Romanow%" or "BCS%" or "%anse c%"I know that that's not the correct way to write it... because I've tried a million different ways. Any suggestions? :)Thanks, ...
- Tags: Programming languages, Databases, Customer Name
- Discussion threads 2006-01-26
- Macro- add up items then delete lines
- Everyday I run reports, in Excel, with multiple entries "SOLD", of the same product:234345 Broom 5234345 Broom 15 234345 Broom 20234344 Dust Pan 15234344 Dust Pan 2234344 Dust Pan 30 etc...When all I need it to say is:234345 Broom 40234344...
- Tags: Broom, Macro
- Q&A 2005-10-18
- Office 2008 for Mac
- It's been four years since Microsoft's last Office for Mac release: Office 2004. Following last year's release of Office 2007 for Windows systems, Mac users have been a little stuck as they have had no support for the latest Open XML document formats. After what seems like a...
- Tags: Apple Macintosh, Desktops, Microsoft Office, Hardware, Office Suites, Software, Justin Fielding
- Blog posts 2008-01-27
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