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- Conducting Trend Analysis
- Hello Everyone,Currently our support group is using Track-IT 7.0. We are support about 500 XP users/workstations, we get about 20-30 work orders per day. Most of our work orders are separated by different category (i.e. PC, Hardware, Software, and Training) and locations.Right now I want to conduct a bi-weekly IT...
- Tags: Track-It, edwardo232, IT Problem, it management, information technology, IT Problems, Trend Analysis
- Discussion threads 2007-01-26
- Looking for some input (2)
- Greetings,I am currently tasked with the creation of a Helpdesk. I am looking for some opinions on Helpdesk software packages that anyone has experience with and can reccomend. As is almost always the case Cost will be one of the largest factors.One I have found that seems interesting is Outlook...
- Tags: dbernor, helpdesk software, networking, Remedy Corp.
- Discussion threads 2006-09-27
- How to manage call logging
- I am struggling with how to manage support call logging in a small support staff of two, plus myself. We get calls from one of our 60 remote offices (each office has from 2-12 employees), and we support about 60 users here at corporate. We use Track-It, which...
- Tags: Track-It
- Discussion threads 2006-09-08
- Track-It! Monitor throwing tons of errors
- We use Track-It 6.5 to track all our inventory and log help desk calls. We use the Track-It Monitor program to automatically merge audit data from our workstations. I keep getting this error constantly in my even logs for it. Does anyone have any ideas?Event Type: ErrorEvent Source: Track-It!...
- Tags: Monitors & displays, Track-It, monitor
- Discussion threads 2006-08-11
- Asset Tracking Recommendation
- Hi all, can someone recommend an asset tracking software for a company with less than 100 pc's?Thank In advance.OCS Inventory / IRMI can't recommend it because I've not used it extensively, but take a look at OCS inventory http://sourceforge.net/projects/ocsinventoryalso look at IRMhttp://sourceforge.net/projects/irm which I have used but found it to...
- Tags: asset, audit, Audit Wizard, IRM, it management, kaza_maza_77@..., OCS Inventory, software, Track-It
- Discussion threads 2005-08-14
- Track-IT
- Hi allSome advice if you can.. has anyone used Intuit Track-IT? If so, any issues I should be aware of before I decide to go ahead with it?ThanksMarciaGood productWe have been using Track-IT! for over eighteen months now and have had very little problems with it. We are...
- Tags: intuit, Intuit Track-IT, marcia204, programming, track it, Track-It
- Discussion threads 2005-06-29
- How do I take It inventory from my desk
- I recently joined a bank and was posted to a branch with just over 30 computers. Three months down the road, we are going to be renewing the computers at the branch and that means renaming them (bank policy doesn’t use DHCP), setting IP addresses, etc...I have heard that there...
- Tags: audit, Bob.Roy, networking, PC, software, tool
- Discussion threads 2004-10-29
- Build Your Skills: Track support calls and IT equipment with Intuit's Track-It!
- When evaluating help desk call-tracking software, you should always consider your organization's current practices and procedures, how your agents would use such a system, call queuing, routing and escalation, system integration points, and the program's reporting and adaptability. With these criteria in mind, let's look at Track-It! from Intuit, Inc.Track-It!...
- Tags: agent, help desk, Intuit Inc., Janice Ward, software, software evaluation, Track-It, Track-It!
- Technical articles 2003-05-01
- You CAN find good help desk software for under $10,000
- If you thought only large IT support organizations could afford help desk software, think again. Here are five help desk packages for under $10,000. One might be perfect for you.If you work at a small or midsize help desk, finding good call tracking software on a tight budget can be...
- Tags: Call centers, Asset management, Janice Ward, Kemma Software, BridgeTrak, Track-It, Blue Ocean Software, help desk
- Technical articles 2001-05-30
Additional Resources
- Keep Track (exe)
- Keep Track lives up to its name: this program helps you keep track of your daily transactions, including withdrawals and deposits, debits and advances, charges and credits, transfers and balances, and cash expenses. Keep Track helps you organize your life and reminds you where your money is going.Keep Track 2.1.4...
- Tags: Withdrawal, Deposit
- Software downloads 2007-06-14
- Vol-Track (exe)
- Vol-Track is designed to ease the process of managing your volunteers and the organizations they support. With Vol-Track you will be able to track hours worked and generate reports quickly and easily. Vol-Track comes complete with built-in reports to give you quick access to important information.It also gives you the...
- Tags: Volunteer, Developers Kingdom, Vol-Track
- Software downloads 2007-09-27
- Attendre (exe)
- If you need to track employees attendance or time spent on projects, try this software. With the recently released version 2.0 Attendre, you can track employees attendance, track time spent on jobs and projects, track vacation and sick time (accrued, used, and balance), track overtime and absences, track late arrivals...
- Tags: Employee, Corporate Governance, Workforce Management, Recruitment & Selection, Business Operations, Corporate Law, Human Resources
- Software downloads 2008-01-29
- Time Track (Carbon) (dmg)
- Time track allows you to keep track of how much time you spend doing something. Time Track is a time logging program, originally designed for consultants and freelancers to minimize time spent logging hours and to enhance billing accuracy. It can be utilized by any profession and allows the user...
- Tags: Billing, Palm OS, Operating Systems, Software
- Software downloads 2005-09-22
- Time Track (zip)
- Time Track will let you keep track of the hours you work on a project. You can now save the project name and you can select it from a dropdown box so you do not need to type the project name every time you are working on that project. You...
- Tags: Project
- Software downloads 2007-05-25
- CoP.Track (zip)
- CoP.Track is a tool to plan, track and manage your projects, using the internet to modify all data online in real time. CoP.Track provides a complete project, resources and budget management. By use of time recording, estimations and project status the project manager has always the latest data. Version 4...
- Tags: Project, SMC, CoP.Track, Internet, Productivity
- Software downloads 2008-04-29
- Inventory Tracking Software
- I am looking to deploy software that will track inventory, work orders, etc. We are a small organization of 25, and any suggestions would be appreciated.Thanks,DanSounds like a function of any number of applications out there. Check out Ajera.when I say track inventory, I mean track computer & phone...
- Tags: daniel@..., inventory tracking, windows
- Q&A 2005-08-03
- Track Stats (zip)
- Track Stats allows high school track coaches to maintain information on their track team, including the schedule, roster, meet, and event history. All runners, meets, and events have detailed information stored about them, and reports such as a Schedule/Roster, Meet Rundown, and Event Snapshot can be run and printed.
- Tags: Information, Track Stats, Team Management, Management
- Software downloads 2005-10-26
- Baseball Memories (exe)
- You can keep track of your baseball or softball statistics for a season or over your entire career, track where you hit the ball with the spray chart for a game or a season, keep a daily journal, and build a photo scrapbook. You can add unlimited users so your...
- Tags: Season, Baseball, Memory, Professional Development, Career
- Software downloads 2007-04-27
- Wishlist (zip)
- Helps you keep track of items you want to save for in the future. Track money owed to individuals, track lay-a-way payment status. Easy-to-use program great for everyday tracking of budget for items you want to save for. This version is the first release on CNET Download.com.
- Tags: Payment, Item, Operational Accounting, Finance
- Software downloads 2008-01-29
- Running Track (zip)
- Running Track is a simple, easy-to-use running log that can be used to keep track of your race history, training schedule, performance, and progress. Running Track lets you log up to 500 practice runs and 170 races of up to 6 different types. It forecasts your performance in future runs...
- Tags: Performance, Training, Spreadsheet, Running Track, Workforce Management, Productivity, Performance Management, Human Resources
- Software downloads 2006-03-06
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