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- Lessons learned from a CRM success story
- With failure rates reportedly as high as 50 to 80 percent, it's a wonder any tech leader has the courage to promote a CRM project these days. Yet there are CRM success stories, such as the one at TidalWire, a Massachusetts-based provider of interconnectivity products for storage networks.TidalWire installed Siebel...
- Tags: CRM, David Southgate, sales, Siebel Systems Inc., TidalWire
- Technical articles 2003-01-13
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