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- Olympic ticketing system crashes under 200,000 requests an hour
- Tickets sales for the 2008 Olympic Games in Beijing have been suspended for a week after it crashed under the weight of Chinese sport fans eager to grab tickets for the event. The plan was to sell the seven million tickets to the Olympics over three phases....
- Tags: Ticket, BetaNews, Sales Strategy, Sales Force Management, Internet, Sales, Paul Mah
- Blog posts 2007-11-01
- Online World Series ticket sales hit by DoS attack
- The most sought-after sports ticket in Colorado is for one of the three World Series games scheduled to be played at Coors Field, home to the hottest team in baseball, the Colorado Rockies. Upward of 60,000 tickets for those three games were to be sold the morning of Monday, October...
- Tags: Denial Of Service, Ticket, Paciolan, Sales Strategy, Sales Force Management, Security, Sales, Joseph Rosberg
- Blog posts 2007-10-24
- NMS Trouble Ticketing
- I am looking for a trouble ticketing system which works on LINUX. Where can I get the open source? I am currently undertaking my diplomas in Computer Science.Any suggestion is very much appreaciated.
- Tags: steve_chaikang@..., ticketing, open source, it management, linux, networking, trouble, ticket, NMS
- Discussion threads 2007-02-12
- IT Helpdesk Ticket System
- Im after some advice on Helpdesk Software. Do you have any suggestions on good software you use. It would be great if its either free or fairly cheap as we have a very tight budget. Also if it intergrates with outlook in some way that would also be great.I want...
- Tags: help desk, helpdesk, Helpdesk Software, IM, information technology, kayako, networking, OwenB, support staff, ticket, ticket system
- Discussion threads 2006-03-21
- Management System for IT Professionals?
- Does anyone know of a management system for a small IT comapny that manages several small business networks? I'm looking for a system that has a job queue and notifies our clients via email when the job is complete. Also, if it has a web portal that allows our client...
- Tags: E-mail, Web technology
- Discussion threads 2005-12-07
- What's the best management tool for supporting the support process?
- What's the best management tool for supporting the support process?TechRepublic member Stephen Shiller recently dropped us a line. He is in the process of centralizing his company's service desk by moving its most skilled resources to the contact center. "We currently have LanDesk installed at one of our largest customers....
- Tags: help desk, hp radia, information technology, it management, IT Staff, landesk, PublishingGal, ticket
- Discussion threads 2005-11-21
- Systems too stable? You could be outsourced.
- Systems too stable? You could be outsourced.I just read an article today about Big Iron's Catch-22 http://www.esj.com/news/article.aspx?EditorialsID=1520. It raises an interesting truth in our business. the more stable and secure your system is the more likely you're going to be scheduling maintenence rather than rapidly dousing fires....
- Tags: career, job, outsource, outsourcing, RobRoyNJ, ticket
- Discussion threads 2005-10-04
- Measure help desk performance more effectively
- Accurately measuring help desk performance is challenging. Statistics that seem impressive at first glance are often misleading when examined more closely. Help desk managers must look beyond an agent's answered calls, average call time and closed tickets.This sample chapter, taken from McGraw-Hill's Introduction to Help Desk Concepts and Skills, examines...
- Tags: performance, help desk performance, agent, ticket, McGraw-Hill Companies, glance, customer satisfaction, help desk, performance management, SLA, monitoring
- Download resources 2005-07-06
- SQL Query
- I work for a Theatre and I need to write a query to see if a patron has visited us more than once in a week. I have a table, let's say [Visits] that has the [DateVisited],[TicketNum] and the [PatronID]. Who would I create a query to see if any...
- Tags: hardware, joseph_pelish@..., patron, ticket
- Q&A 2005-06-17
- Laptop Checkout Tool
- This VBA-driven Excel workbook makes it easy to enter and track information on borrowed laptop equipment. You can also print a ticket for signoff by user and support pro and generate a report to show checkout data for the week, month, quarter, or year.
- Tags: Notebooks, Checkout, laptop computer
- Download resources 2004-05-10
- esHelpDesk Pro 2.2 (Windows)
- esHelpDesk Pro is Tech Support software for the small and home based business, it can be used stand-a-lone or on a network. It will allow you to track your support calls as well as set call priority, issue RAM?s and bill repair tickets. You can also view All open and...
- Tags: Ticket, Ettasoft, esHelpDesk Pro, Microsoft Windows, Microsoft Excel, Microsoft Outlook, Microsoft Office, Microsoft Word, Word Processors, Operating Systems, Software, Office Suites
- Software downloads 2002-11-08
- FurniCAD 1.1 (Windows)
- The program is intended for creation and optimization of cutting tickets of sheet materials. In the program fast input of the information on orders and materials is provided; automatic and manual formation of cutting tickets; the automatic account of all parameters of cut; print of cutting tickets and specifications. Version...
- Tags: Ticket, SIATEC, Microsoft Windows, Operating Systems, Software
- Software downloads 2006-05-12
- bebop 0.9 (Windows)
- bebop is a free program that quickly finds tickets, gigs and tours dates for your favourite artists using your iTunes music library. Click Search and find all relevant tickets for your music library.
- Tags: Ticket, Music Library, Microsoft Windows, Bebop
- Software downloads 2006-01-11
- Lottery Checker 2.5b (Mobile)
- This software allows you to check many lottery selections in one easy go, Handy if you are in one or more lottery syndicate or you are just rich and buy many tickets. The software is configurable to work with most lottery systems around the world, If it does not work...
- Tags: Software, Ticket, Mobile, Ellams Software, Tools & Techniques, Management
- Software downloads 2003-06-02
- OmniLotto 1.0b3 (Windows)
- OmniLotto is a customizable lottery manager for your entertainment. It is a Windows incarnation of my Balls! mac and PERLotto Perl lotto managers. OmniLotto is not a system. It doesn't do hot or cold numbers nonsense. It just compares your tickets against the official winning numbers. OmniLotto only handles...
- Tags: Ticket, OmniLotto, Microsoft Windows, Corporate Governance, Mice, Scripting Languages, Programming Languages, Operating Systems, Development Tools, Software, Business Operations, Corporate Law, Hardware, Peripherals, Software/Web Development, Web Development, Software Development
- Software downloads 2004-07-24
- Keno Way Master 1.0 (Mobile)
- Keno Way Master is a multi part program that can calculate a Keno ticket just like in Vegas. You can play way tickets, way combo tickets, and straight up tickets. With a customizable payout schedule, you can know exactly how much you win on a ticket and also practice your...
- Tags: Ticket, Mobile, Keno Way Master, Advertising & Promotion, Marketing
- Software downloads 2004-03-05
- Scratch to Win...nothing 1 (Windows)
- It's the emulation of a scratch-and-win lottery all over the Internet. It's easy and fast: you buy a ticket, you scratch it, and you see if you've won. You can buy how many tickets you want losing no money.
- Tags: Ticket, Tony Muzzo, Internet, Microsoft Windows, Operating Systems, Software
- Software downloads 2005-10-30
- MyConcert 1.1 (Mac)
- This Little Widget search for you the event in your area and let you buy online the ticket with tiketone.it service.
- Tags: Apple Macintosh, Ticket, Desktops, Hardware
- Software downloads 2008-03-04
- BarcodeChecker - Check Tickets 1.0 (Windows)
- With TicketCreator BarcodeChecker you can check tickets with barcodes, which were printed with TicketCreator. Freeware! More info on www.TicketCreator.com.
- Tags: Freeware, Ticket, Barcode, TicketCreator, Microsoft Windows, Operating Systems, Software
- Software downloads 2007-08-12
- TicketCreator 5.1.15 (Windows)
- TicketCreator is a unique ticketing software to print tickets for your events, like concerts, theatre performances or sport matches. Create, design, and print attractive tickets with row and seat numbers, tickets with serial numbers or unnumbered tickets even for complex venues in any format and on your normal printer. Moreover,...
- Tags: Ticket, TicketCreator, Printers, Document Management, Microsoft Windows, Performance Management, Hardware, Peripherals, Enterprise Software, Software, Finance, Managerial Accounting, Operating Systems, Human Resources, Workforce Management
- Software downloads 2009-06-17