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teliasonera

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TeliaSonera Enhances Competitiveness With Check Point Security
An international telecommunications Leader, TeliaSonera operates in two radically different types of markets: the Nordic and Baltic regions and the rest of Europe and Asia. In the Nordic and Baltic regions, the managed service solutions it offers include monitoring, support, maintenance, and security ranging from the network level to the...
Tags: Check Point Software Technologies Ltd., TeliaSonera, Firewalls, Security, Networking
Case studies 2008-02-08
Less Is More: TeliaSonera Targets for Value With Two-Stage Modeling
Direct marketers traditionally regard response rates as a measure of a successful campaign. However, some customers who are hard to activate can deliver high revenues. Should they be ignored or pursued? TeliaSonera, the leading telecommunications services provider in the Nordic and Baltic region, used SAS Telecommunications Intelligence Solutions to target...
Tags: TeliaSonera, SAS Institute, telecommunications
Case studies 2006-10-20
RAKE Receiver
RAKE receiver is used in CDMA-based Code Division Multiple Access systems and can combine multipath components, which are time-delayed versions of the original signal transmission. Combining is done in order to improve the signal to noise ration at the receiver. RAKE receiver attempts to collect the time-shifted versions of the...
Tags: W-CDMA, TeliaSonera, CDMA, Cellular Phones, Consumer Electronics, Personal Technology
White papers 2004-12-07
Streaming in Mobile Networks
Streaming is a method of transferring digital data with real-time characteristics in such a way that the recipient can view the content while receiving the data. Since streaming is sensitive to interruptions, it is important to understand the properties of the transport network when developing streaming services for mobile networks....
Tags: Mobile Network, TeliaSonera, Mobile, Network, Mobile System, Advertising & Promotion, Cellular Phones, Marketing, Consumer Electronics, Personal Technology
White papers 2004-08-01
Packet Switched Streaming Service
Streaming is a method for transferring data with real-time characteristics so that the recipient can start viewing the presentation before the entire contents have been transmitted. Currently, streaming is typically used in broadband Internet audio and video transmissions, but it is becoming feasible also in mobile networks. This white paper...
Tags: Mobile Network, TeliaSonera, Corporate Communications, Cellular Phones, Wireless, Marketing, Consumer Electronics, Personal Technology
White papers 2003-11-19
TeliaSonera Improves Customer Satisfaction With Remedy and Delphi Oy
TeliaSonera provides reliable, innovative and easy-to-use telecommunications services. Sonera's previous solution was a combination of a home-grown application and the Remedy Service Process Management Platform from BMC Software, Remedy Action Request System. Due to the changing business environment and goals, Sonera required additional, more powerful capabilities than its internally developed...
Tags: Sonera, TeliaSonera, Borland Delphi, Customer Satisfaction, Remedy Corp., It Management, Service Level Management, Change Management, It service Management, It Operations, Tools & Techniques, Management
Case studies
Leading Telecommunications Provider Expects Significant Cost Savings by Using Open XML Formats in the 2007 Microsoft Office System
TeliaSonera is the largest telecommunications provider throughout the Nordic and Baltic regions. Because TeliaSonera projects involve internal teams and external partners and vendors, high volumes of business-related documents are created each year - from project plans and action items to issues lists and other project-related documentation. To help manage content...
Tags: TeliaSonera, Microsoft Office, XML, Microsoft Corp., E-mail Servers, Telecom & Utilities, Telephony, Groupware, Telecommunications, Enterprise Software, Software, Networking
Case studies
TeliaSonera Improves Customer Satisfaction With Solutions From BMC Software
Looking to meet IT Infrastructure Library ITIL standards for best practices in IT service management, TeliaSonera turned to BMC Remedy IT Service Management solutions. As a result, not only was the company was able to reduce costs and improve customer satisfaction, it was also able to achieve a return on...
Tags: BMC Software Inc., TeliaSonera, Customer Satisfaction, ITIL, It Management, Service Level Management, It Services, It service Management, It Operations
Case studies

Additional Resources

Scandinavian Communications Provider Achieves Above-Average SLAs With Lucent's Spares Management Solution
TeliaSonera, the leading telecommunications provider in the Baltic and Nordic regions, wanted to improve their service levels by implementing a more efficient and cost-effective scheme for managing their inventory of spare parts in the field. Lucent Worldwide Services, Lucent's total network lifecycle services division, was able to deliver a more...
Tags: Lucent Technologies Inc., Service Level Management, Telecom & Utilities, Telephony, Telecommunications, Networking, It Operations, It service Management
Case studies
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