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- Co. is a telemarketing company whose core operations revolve around inbound and outbound telemarketing, inbound customer service, interactive voice response, customer care, customer care consulting,...
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- TeleSpectrum Improves IT Service Management Efficiencies With BMC Remedy Solutions
- Having outgrown its existing help desk, TeleSpectrum was looking for a more robust, easier-to-use solution that would automate processes, escalate issues when necessary, and allow users to enter their own tickets and check their status. The company chose the BMC Remedy IT Service Management Suite for its out-of-the-box functionality and...
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