telephony system

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At This University, Unified Messaging Is a "Can't Live Without It" Service

The Sullivan University System in Kentucky needed to upgrade and standardize its aging telephony system on a Voice over IP (VoIP) solution. Sullivan also wanted to extend a highly popular service that was available on one campus - unified messaging - to the faculty and staff throughout the system. With...

Tags: Unified Messaging, Telephony System, VOIP, Telecommunications, Networking

Case studies

CCMreporter (exe)

Uplinx CCMreporter is a tool that produces comprehensive documentation for a Cisco Unified CallManager telephony system: configuration Report (all Callmanager objects), Phone Inventory Report (Model, MAC, Serial, Switch Neighbor). Accomplish a comprehensive report quickly. This version is the first release on CNET Download.com.

Tags: Telephony System, Uplinx CCMreporter, Telecommunications, Telecom & Utilities, Productivity, VOIP, Networking

Software downloads 2007-12-04

Insurer Replaces Traditional telephony systems With SAP Business Communications Management

Helsinki, Finland - based Veritas was facing a problem all too common for today's businesses. The company was using a range of traditional enterprise telephony systems that no longer addressed their business needs. With the existing solution, customer service was complicated to manage, employees were difficult to reach, and update...

Tags: Telephony, Telephony System, SAP AG, Telecommunications, Product Marketing, VOIP, Customer Relationship Management (CRM), Telecom & Utilities, Marketing, Networking, Enterprise Software, Software

Case studies 2007-11-01

PBX telephony system

Im planning to do a telephony system using VB.NET. Any ideas on what I can do to help me implement this? Fourth year student

Tags: TELECOMMUNICATIONS, VOIP, erkertser@..., telephony system, PBX

Discussion threads 2007-06-19

Muzak Tunes its telephony system with ShoreTel

As the world's leading music, messaging, and sound systems provider, Muzak found that its legacy PBX system could not scale to support the company's tremendous growth. With 200 offices worldwide using more than 30 different kinds of telephones, the complexity and costs were staggering. After carefully evaluating VoIP offerings from...

Tags: Telephony System, ShoreTel, Telephony, VOIP, Telecommunications, Networking

Case studies 2006-05-01

Pave the pathway for a VoIP network

Learn how to transition from a traditional private branch exchange (PBX)-based telephonysystem to a Voice over IP (VoIP) system.This sample chapter, taken from Voice over IP First-Step, explores how to begin this migration and pave the pathway to a VoIP network. The chapter covers the following topics:How VoIP can compete...

Tags: Cisco Systems Inc., IP, IP network, migration, network, PBX, telephony, telephony system, voice, VoIP, VoIP network

Download resources 2006-02-06

Telephony training: As systems get more sophisticated, training requirements decline

If your company is considering making the switch from a traditional voice system to an IP-based one, your training requirements might not be as big a deal as you might think. Katy Yocom goes to the street and talks to some telephony system vendors about training requirements.Your enterprise is installing...

Tags: Workforce management, VOIP, TELECOMMUNICATIONS, Katy Yocom, training, Shoreline Communications, telephony, training requirement, telephony system

Technical articles 1999-11-29

Additional Resources

IP Communications Solutions for Today's Business Challenges

This e-zine features 11 articles discussing IP telephony management, potential, and trends.The article titles are as follows: IP Telephony on the Rise; Four Technologies to Raise Your Results; Productivity Potential; IP Telephony: Thinking Outside the Talk Box; Enhanced Communications with IP Telephony; A Higher Standard of Service at Arizona State...

Tags: Telephony, IP Telephony, IP, VOIP, Telecommunications, Network Technology, Networking

White papers

PurePlay -IP Telephony

PurePlay is a simple concept with profound implications for how people will think about telephony solutions. PurePlay telephony is an open standards, open architecture solution based on software only and delivering telephony and communications applications over IP. Telephony, including switching, becomes another application within Information Technology deployment requirements of enterprises...

Tags: Telephony, IP Telephony, IP, PurePlay, PurePlay Telephony, VOIP, Telecom & Utilities, Telecommunications, Networking

White papers 2005-03-30

Everyday Practices With Mobile Video Telephony

The mobile phone allowed people to communicate when and where they wanted, dramatically changing how audio telephony was integrated into daily life. With video telephony services now available on everyday mobile phones, comparable arguments are being made that this will change how people relate to and use video telephony. The...

Tags: Telephony, Mobile, Cell Phone, Video, Video Telephony, VOIP, Telecom & Utilities, Corporate Communications, Telecommunications, Networking, Marketing

White papers 2006-04-27

Security in Mobile Telephony: The Security Levels in the Different Handy Generations

In mobile telephony, there are several vulnerabilities like interception, fabrication, and denial of services. Security aspects have been improved in every new generation of mobile system. This paper explains security in each generation and discusses how security is ensured in mobile telephony. This paper intends that the reader gets a...

Tags: Telephony, Mobile, Mobile Telephony, VOIP, Advertising & Promotion, Telecom & Utilities, Telecommunications, Security, Networking, Marketing

White papers 2005-10-23

Strategies for Successful IP Telephony Implementations

There are as many ways to implement IP telephony as there are ways to slice bread. IT architects and network designers need to proceed with caution and work with companies that understand the fundamentals of not only telephony, but more importantly, of the potential and value of IP telephony. The...

Tags: Strategy, Telephony, IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Networking

White papers 2004-09-01

Adaptive Clients: Getting Users Turned on to IP Telephony

The industry is abuzz with IP Telephony, but what's in it for a person and other end users in the business unit? IP Telephony can deliver (and systems from Nortel do deliver) the same feature richness, reliability and performance that one can have grown dependent on in a business telephony...

Tags: Telephony, Nortel Networks Corp., Industry, IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Networking

White papers 2006-02-09

Interworking Internet Telephony and Wireless Telecommunications Networks

Internet telephony and mobile telephony are both growing very rapidly. Directly interworking the two presents significant advantages over connecting them through an intermediate PSTN link. This paper proposes three novel schemes for the most complex aspect of the interworking: call delivery from an Internet telephony (SIP) terminal to a mobile...

Tags: Telephony, Network, IP Telephony, Wireless, VOIP, Telecom & Utilities, Telecommunications, Networking

White papers

Managing IP Telephony as a service

Telephony is critical to business operations. The increasing maturity of technologies around the delivery of "triple play" IP services has encouraged the shift to IP Telephony. The following white paper explains the business challenges and requirements for IT performance management to effectively and efficiently IP Telephony as a service. ...

Tags: Telephony, IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Network Technology, Networking

White papers 2005-08-18

Managing Your IP Telephony Environment

The IP Telephony market is rapidly growing as more and more enterprises recognize the benefits of using IP telephony in their enterprise infrastructures: a single network for data, voice and video, drastic drops in moves, adds and changes, allowing IT to truly track their cost savings and new applications...

Tags: Hewlett-Packard Co., Telephony, IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Network Technology, Networking

White papers 2004-08-27

Telephony Simplified: Finding the Solution that Fits Your Small Business

Technology makes many processes easier, but that technology is often complicated to understand and master. Telephony is the name for the technologies and equipment used to provide voice communication over distances, specifically by connecting telephones to each other. How telephony is used to improve business is the key to a...

Tags: Telephony, Small Business, VOIP, Telecom & Utilities, Telecommunications, Networking

White papers 2007-02-13

Learn why Cisco Systems migrated to IP Telephony

This sample chapter, taken from The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony, discusses the reasons why Cisco Systems migrated to IP Telephony. This sample chapter, taken from The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP...

Tags: Telephony, IP Telephony, IP, Cisco Systems Inc., VOIP, Telecommunications, Networking

Book chapters 2006-02-15

Network Readiness For VoIP

Enterprises are rapidly adopting IP telephony for cost savings, productivity gains and business innovation, but delivering a high quality voice service takes more than just buying the latest IP telephony equipment. Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your...

Tags: Telephony, Network, IP Telephony, IP, VOIP, Telecommunications, Telecom & Utilities, Networking

White papers 2005-03-01

Selecting an IP telephony system: Why Architecture Matters

Today, over 90 percent of all phone systems sold are IP telephony systems. But not all IP phones are created equal. Some are merely IP-enabled legacy systems that can't deliver on the full promise of IP telephony (IPT). The best way to understand how an IP...

Tags: Phone, Telephony, IP Telephony, IP, ShoreTel, Winslow, VOIP, Network Technology, Telecommunications, Networking, Telecom & Utilities

Webcasts 2007-02-15