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TechRepublic Resources
- Moving Your Customers From TDM to IP
- As an enterprise business, the user is approaching an important crossroads in one's telephony needs. The traditional telecommunications system is nearing the end of its product lifecycle, and one must now decide whether to repair it, replace it, or head down a new but potentially more viable path - deploy...
- Tags: IP, Telecommunications System, Telephony, Telecom & Utilities, Telecommunications, Network Technology, VOIP, Networking
- White papers 2007-06-25
Additional Resources
- Managing the Risks of Open Source Software
- The recent evolution of the telecommunications and IT markets has promoted the use of Free and Open Source Software FOSS in the telecommunications industry. Increased competition in the telecommunications industry leads to the need to reduce the cost of telecommunications solutions. The necessity to cut time to market requires the...
- Tags: Software, Open-source Software, F/OSS, Telephony, Telecom & Utilities, Telecommunications, Open Source, Networking
- White papers 2005-12-01
- TMN With HACMP Case Study
- This paper is intended to help you install, tailor and configure the Telecommunications Management Network TMN applications in a High Availability Cluster Multi-Processing HACMP environment. Network management is a significant factor impacting the service providers in the telecommunications industry. A highly available system based on HACMP loosely coupled machines, sharing...
- Tags: Disk, Network Management, IBM Corp., Telephony, Telecom & Utilities, Telecommunications, Networking
- White papers
- Telecommunications Operator Unifies User Interfaces With Avaya Interactive Response (IR) and RSI's OneManage Tool
- A large telecommunications operator in Europe provides fixed line, mobile and Internet services to over 30 million customers. The telecommunications operator was using a highly distributed system with IRs deployed in three different sites. The company wanted to ensure that the user interfaces of the speech applications - such as...
- Tags: Avaya Inc., Telecommunications Operator, Telephony, Telecom & Utilities, Telecommunications, Networking
- Case studies
- BEA in Telecommunications: Attract and Retain More Customers, More Cost-Effectively
- BEA helps telecommunications businesses develop and deploy next-generation services, along with supporting operational systems, in order to compete more effectively and profitably. BEA's operational support system OSS solutions enable telecommunications providers to reduce their total cost of operations, while the BEA service delivery platform SDP helps telecom companies deliver new...
- Tags: BEA Systems Inc., Telephony, Telecom & Utilities, Telecommunications, Networking
- White papers 2005-01-01
- Working with Telecommunications: Churning in the Telecommunications Industry
- Churn is the process of customer turnover. In the mobile telecommunications market, a 1995 report by Digital Equipment Corp. estimated the cost of churn at around $400 per new subscriber. Churn is not restricted to the telecommunications market – it occurs wherever stiff competition provides incentives for customers to...
- Tags: Mobile, Industry, Internet Service Provider, SPSS Inc., Internet Service Providers (ISPs), Telephony, Telecom & Utilities, Telecommunications, Internet, Networking
- White papers 1999-03-26
- TelCove's Sweet Deal With Hershey Foods
- Hershey Foods Corporation recognized the criticality of superior communications services for its everyday business transactions. The company was looking for a telecommunications services provider that offered the best combination of local telecommunications services, local access agreements, and a mix of special and value-added services for the twelve buildings located in...
- Tags: Hershey Foods Corp., TelCove, Telephony, Telecom & Utilities, Telecommunications, Networking
- Case studies
- Automation Vs. Audit
- In order to gain complete control and enable continuous management over communications spending, companies need a dedicated and automated solution. Utilizing a Telecommunications Expense Management TEM system to uncover errors allows users to correct existing problems and prevent new errors from being introduced. The key to the solution is to...
- Tags: Audit, Avotus, Automation, Telephony, Financial Accounting, Telecom & Utilities, Telecommunications, Networking, Finance
- White papers 2005-05-03
- Competition in the Canadian Mobile Wireless Telecommunications Industry
- The purpose of this paper is to examine several issues arising from the report of the Telecommunications Policy Review Panel and the Industry Canada spectrum auction framework consultation paper regarding the state of present and future competition in the Canadian mobile wireless telecommunications services market. The paper concludes that the...
- Tags: Mobile, Carleton University, Telephony, Telecom & Utilities, Advertising & Promotion, Telecommunications, Wi-Fi, Wireless, Networking, Marketing
- White papers 2007-05-24
- Telecommunications Business Model
- I am in search of a generic telecommunications business model for a research paper I am working on. This model can be for any organization and can even be a made up one. I'm not having any luck finding anything!Regards
- Tags: project management, simo7111@..., telecommunications
- Q&A 2006-09-26
- Deployment of Telecommunications Networks
- A telecommunications network is the combination of numerous network elements that are required to support voice, data, or video services in local or long-distance applications. A telecommunications network is the foundation of all telephony activity; it is the network that connects the end user to virtually anywhere in the world...
- Tags: Network, Telecommunications Network, Telephony, Cable, Telecom & Utilities, Network Technology, Telecommunications, Networking, Personal Technology
- White papers
- By Deciding to Opt for Voice Over IP and Outsourcing, Karl Worwag Lack- Und Farbenfabrik Disposed of All Its Out-of-Date Telecommunications Equipment
- At first it was "Only" the exhausted connection capacity of the existing telephone system, which had been in use since 1991, that caused the team gathered around Head of Information and Knowledge Management at Worwag - to take a closer look at the telecommunications system that had evolved over the...
- Tags: VoIP, IP, Telephone System, Avaya Inc., Outsourcing, Telephony, Telecommunications, Telecom & Utilities, It Operations, Business Operations, Outsourcing & Subcontracting, Networking
- Case studies
- Genesys Telecommunications Laboratories Rolls Out Customized Views and Strong Tracking Features to 350 Salesforce Users Worldwide
- Genesys Telecommunications Laboratories wanted to enhance and measure sales and marketing efforts worldwide. The company required integration capabilities, plus flexibility to adapt to company's specific needs and processes. They needed rapid implementation across multiple divisions in North America, EMEA, and APAC. Genesys Telecommunications Laboratories implemented salesforce.com Enterprise Edition. The solution...
- Tags: Salesforce.com Inc., Solution, Genesys Telecommunications Laboratories, Sales Force Management, Marketing Research, Sales, Marketing
- Case studies
- Expertise of Certified IT Professionals Cements Siemens Customer Relationships
- The 4,000 employees of Hamburg-based Siemens Telecommunications Services, a business unit of Siemens AG, produce innovative, high-quality telecommunications products and solutions for customers in more than 160 countries. Siemens Telecommunications Services Gmbh is dedicated to providing customers with the highest level of customer service and product support. Siemens uses Microsoft...
- Tags: Siemens AG, Microsoft Corp., Siemens Telecommunications Services Gmbh, Telephony, Quality, Telecom & Utilities, Telecommunications, Networking, Business Operations
- Case studies
- VoIP as a Driver of Telecommunications
- VoIP (Voice-over Internet Protocol) telephony lowers capital expenditures and offers tremendous operating efficiencies. It promises unparalleled possibilities for rapid service creation and is getting increasing attention. This webcast talks about how established players as well as more recent entrants are pursuing the opportunities offered by this new paradigm of telecommunications.
- Tags: Analyst, Telephony, VOIP, Telecommunications, Telecom & Utilities, Networking
- Webcasts
- Mannesmann Arcor: SAP Telecommunications Solution Offers Effective Support for Rapid Growth
- Germany's second-largest fixed network telecommunications company, Mannesmann Arcor, chose to implement the powerful, flexible SAP Telecommunications industry solution, ensuring effective IT support for its rapidly growing business. The implemented solution comprises basically all core R/3 modules. Service Management, an essential part of the solution, is employed at Mannesmann Arcor for...
- Tags: Solution, SAP AG, Enterprise Resource Planning (ERP), Network Administration, Telecom & Utilities, Telecommunications, Networking, Enterprise Software, Software
- Case studies
- British Telecommunications Plc Enjoys Benefits of a Single Enterprise Scheduling Solution
- British Telecom is one of Europe's leading providers of telecommunications services. The challenge was to efficiently monitor, manage and automate critical batch business processes across a diverse infrastructure, to meet high service level requirements and reduce manual errors BT evaluated various scheduling solutions as well as BMC Software's CONTROL-M. Given...
- Tags: BMC Software Inc., Benefit, British Telecommunications, CONTROL-M, It Management, It service Management
- Case studies
- Telecommunications Firm Uses Solution to Offer Easy, More Secure Application Access
- Slovak Telekom provides telecommunications services to customers throughout the Slovak Republic. The company needed to ensure availability and reliability and to improve security for its customer information application. To address these issues, Slovak Telekom implemented the Windows Server 2008 Enterprise operating system. Now, IT employees can offer better application access...
- Tags: Microsoft Access, Slovak Telekom, Telephony, Telecom & Utilities, Microsoft Windows Server 2008, Telecommunications, Networking, Operating Systems, Microsoft Windows, Software
- Case studies 2008-01-01
- Revenue Assurance for Network Operations
- In telecommunications, the network is both the beginning and the end of every issue. For the Revenue Assurance team, the network operations presents a unique set of challenges that must be dealt with on an ongoing basis. These challenges include outdated network infrastructures, an eclectic mix of devices within the...
- Tags: Network, SAS Institute, Networking
- Webcasts
- SDH Telecommunications Standard
- SDH Synchronous Digital Hierarchy is a standard for telecommunications transport formulated by the International Telecommunication Union ITU, previously called the International Telegraph and Telephone Consultative Committee CCITT. SDH was first introduced into the telecommunications network in 1992 and has been deployed at rapid rates since then. It's deployed at all...
- Tags: Network, SDH, Fiber Optics, Optical Networking, Telecommunications, Networking
- White papers 2001-09-06
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