Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Who is (was) the best guitarist ?
- Who is was the best guitarist ?I've been in this raging debate on another mesage/chat board about who was is the best guitarist.For reference, I cited these sources:http://www.digitaldreamdoor.com/pages/best_newguitar.htmlhttp://guitar.about.com/library/bl100greatest.htmhttp://www.rollingstone.com/news/story/5937559/the_100_greatest_guitarists_of_all_time/and this new kid:http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=59292432My take?Eddie Van Halen, Eric Clapton, and Jimi Hendrix.Now, since everyone here at TR are an Eclectic lot, I'm wondering...
- Tags: guitarist, Guitar Player, windows, security, vpn, techs, rock and roll, genius, Mickster269, off-topic, guitar, Jimi Hendrix, Eric Clapton
- Discussion threads 2006-06-15
Additional Resources
- 10 ways to seriously annoy your customers
- Have you ever had to deal with support techs who were this cavalier or unreliable? What other negative behaviors would you caution techs about?Although I hate long and complicated onesI do agree that it is a good idea to have a ACD. It also leav
- Tags: 10 things, jeff dray, career, support, JodyGilbert, point-of-sale, software
- Discussion threads 2006-11-14
- ratio of techs to employees
- What is the industry standard for ratio of pc tech to employee base?You will find many numbers, but there is no standardHaving tried to answer this question myself a few years back, I tried asking my Gartner researchers for the same data.Every workplace and industry is different. A high end...
- Tags: vbuendia_72@..., it management, hardware, networking, off-topic, PC
- Discussion threads 2007-01-22
- Microsoft sends out final test version of Vista
- Yet Get Ready To RumbleHow come Apple can do it in a year without all the hoopla? And better.Apple 95% techs - 5% marketting. M$ 98% marketting 2% techstakes time for the marketting guys to try the new product and work out what they have to m
- Tags: Microsoft Corp., Microsoft Windows Vista, robertmro, vista, windows
- Discussion threads 2006-10-10
- Lines in the sand: Three requests support techs should turn down
- There's policy, and then there's real life. Users often make inappropriate requests from the help desk and its techs. Look out for these big ones, and make sure that your support staff is prepared to refuse them. by William Jones
- Tags: Help Desk, Call Centers, It Operations, William Jones
- Blog posts 2008-06-26
- CompTIA no longer has contact info on site to report bad techs
- It use to be that CompTIA had an area on their site where you could report bad techs that were A+ certified. I have since been there and found there is no mention of where to report shoddy techs. They have gone to a strictly money making diploma mill. ...
- Tags: devlin_X
- Discussion threads 2007-09-09
- 10+ things support techs say (and what they really mean)
- Before joining the help desk elite, unseasoned techs must master the hidden meaning of phrases used during a support call. To assist in this effort, Jeff Dray decoded common help desk expressions, such as "It would probably be best to re-install the software" and "We have passed the problem on...
- Tags: Help Desk, Call Centers, It Operations
- Download resources 2007-04-18
- Forwarding email help
- I am currently new to using AD and Exchange 07 and what I am trying to do should be pretty simple however I cannot find any reference material on the subject.I am currently trying to forward server alerts through exchange to our techs cellphones.For instance...Something goes wrong on the server,...
- Tags: flippedootninja@..., e-mail, server
- Discussion threads 2007-10-04
- business inventory and scheduling program
- Im looking for a solution to our inventory and scheduling techs problem. Im trying to find an inventory program that also has scheduling techs as a resource. Ive been able to find scheduling and inventory but not both. Any input would be great.T
- Tags: Instant messaging, zarufa@...
- Discussion threads 2006-12-20
- disappointed - just another money grabbing vendor sending spam
- I'm angry. I get your emails and try to find time to read them. There I see that I can download an interesting looking guide. So I try. But first I have to find a user id and password. THEN I find out you want...
- Tags: E-mail, Cyberthreats, Spam
- Discussion threads 2004-11-10
- The management track requires special skills and experience
- Too little, too late...Where was this article when my boss was promoted to director of IT by our former CEO?You tell us what's wrong--now show us what's rightThis article needs follow-up. It tells us what not to do or why not to pursue a management track, but doesn't even allude...
- Tags: angry_white_male
- Discussion threads 2005-12-19
- How to organize your driver library.
- I've been given the job of organizing our software, drivers, licenses, manuals, and hardware. At the moment everything is scattered throughout the orginization. I'm sure I can do this myself, but wanted some input from everyone regarding how to impliment this.Any help would be appreciated.Type then mfg then...
- Tags: software
- Discussion threads 2005-01-04
- 10 midyear resolutions for support techs
- Olduvai and Tristram?I didn't know Becky was a DOOM and Diablo fan! Well, I'm off to Terokkar Forest to farm some Netherweb Spider Silk or maybe to the Elemental Plateau in Nagrand for a few primals. Papa needs an epic flying mount!RE: 10 midyear resolutions for support techs#1 What...
- Tags: PRODUCTIVITY, Bill Detwiler - TechRepublic, user story
- Discussion threads 2007-07-10
- Two out of three techs polled would use USB security key
- Over 60 percent of techs surveyed said they would consider using a USB-based security key to protect sensitive data on their desktops and/or laptops. Check out these Polling Place Quick Poll results for the complete tally.
- Tags: James Detwiler, USB
- Technical articles 2002-10-16
- Off-Site IT
- OK - Our company has 3 main offices and is a medium sized business with maybe about 100-200 computer users. Our IT Dept is only 4 techs with the the VP of IT living 4 hrs away and the 3 techs live in the same town about 30 to...
- Tags: PRODUCTIVITY, Strategy, netwerkss@..., IT Dept, information technology
- Discussion threads 2007-11-07
- Techs In Las Vegas Nevada
- blog root
- Tags: Blogging, jeffwalker9999@...
- Discussion threads 2005-08-10
- The three stages of a tech career
- Stage one - You don't know much You are in awe of all the other techs. You make a lot of dumb mistakes. You feel like you are swamped all the time. You have to read a lot before you dare try anything for...
- Tags: Tech, Corporate Governance, Professional Development, Benefits, Business Operations, Corporate Law, Career, Human Resources, Tim Malone
- Blog posts 2008-04-22
- HP Technology Helps Cerner Revolutionize the Healthcare Industry
- Kansas City-based Cerner Corporation's passion for healthcare - its sole focus since its founding in 1979 - is driven by its large number of staff members who came from the healthcare industry, including physicians, nurses, med techs and X-ray techs. These people know that healthcare is fraught with needless, redundant...
- Tags: Cerner Corp., Hewlett-Packard Co., Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources
- Case studies
- Strict? no.
- Do you not have any internal tech's that can troubleshoot the issues? From my experience, they're finally catching up to the norm. We have never allowed outside vendors remote access to our networks, and even vendors that come in are not allowed to put their systems on our...
- Tags: remote access, security, network, software support, remote users, CompHelpNJ, networking, 3RD, software
- Discussion threads 2006-04-04
- how important are the security certs, and who uses them the most?
- Do only the I.T. Dept. need it, or the help desk too? Or maybe, do they need to teach a class to the whole company, because doesn't security include everyone, not just the computer techs.
- Tags: kpak44wh@...
- Discussion threads 2007-02-06
- << Previous
- page 1 of 1
- Next >>
