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technical skills

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What Should I Teach?
What Should I Teach?What is the most important soft skill and technical skill for IT professionals to have? I teach at a small community college and this info help me prepare classes in the future?Soft and Technical Skills.Soft Skill - Listen to enhance understanding.Technical Skill - Ability to think...
Tags: important soft skill, information technology, ITInstructor, networking, soft skill, Soft Skill, technical skill, Technical Skills
Discussion threads 2005-01-05

Additional Resources

Software Project Management Technical Skills
I'm given an assignment to find out whether a project manager has to have strong technical skills, can you help me on thatWell if they do, a lot of them shouldn't have a job :DJust asking yourself strong technical skills in what answers the question.I've got strong technical skills, wouldn't...
Tags: strong technical skill, technical skill, psyfo@..., project management, programming, software, software project management
Discussion threads 2007-02-26
skills for tech pros
Hi all,I would appreciate any information on the skills required for technical professionals in the 21st century.Thank You,Jason Corvia
Tags: jcorvia@...
Discussion threads 2004-11-06
Technical skills assesment test - for low level intern
I'm hiring some low to mid level interns (Call it Tier 1) to assist IT at the college whenre I work. I've been looking for a basic computer/technical skills test, but I can't seen to find anything other than interview questions. What I'm looking for is a test...
Tags: Recruitment & Selection, jolson@...
Discussion threads 2007-08-22
Testing candiate skills
Does anyone have any examples to share on how they 'test' a candiates skills? I'm looking for some specific examples around hiring helpdesk staff. Beyond asking the right questions and looking for detailed answers, what does a technical test look like?Don't use a scripted testNew candidates are "tested"...
Tags: Help desk, Call centers, jeng@...
Discussion threads 2007-06-12
Effective People Skills for the Project Manager: A Requirement for Project Success and Career Advancement
Projects are always technical problems with significant human dimensions. As projects increase in complexity (virtual teams, involving cross cultural variables and the need to achieve more with less), increasing emphasis is being placed upon the need for the technical professional to develop competencies in specific, tangible "People skills." Importantly, people...
Tags: Career Advancement, People Skill, Professional Development, Communication Skills, Career
White papers 2004-04-14
Skills Inventory Hit list
We are getting ready to create an internal skills inventory hit list that is going to be sent out to all employees so we can move people from one project to the other. What are some of the skill sets that we should be looking for with interpersonal, management...
Tags: Political Correctness, security, The Admiral
Discussion threads 2004-12-08
Hiring managers not always impressed with high IQ
This is the kind of stuff IT people don't want to learn but shouldMost technical jobs like IT, Science, and Engineering are given based on technical competence and intelligence. Geeks are stereotyped as anti-social and there is a lot of truth to it. Lack of people skills in...
Tags: career, george_ou@..., hiring, it management
Discussion threads 2007-01-08
Project Manager skills
How far the importance of technical, conceptual and human skill to IT project manager. How these three skills help in project success?Depends on the projectI think it really depends on the size of the project. Small projects can be accomplished with alot of technical skill and very little human skills....
Tags: xero02
Discussion threads 2005-05-14
PM and IT question
I have about 19 years of both IT and business experience. I have worked across areas like software development, marketing, product management, web design/development and others. to go after PM jobs, do I need a deep specialty in one area or are there good jobs where I can...
Tags: Recruitment & Selection, arbora2, information technology
Discussion threads 2007-08-30
DOWNLOAD: 10 things...developing soft skills to advance your career
http://techrepublic.com.com/5138-10881-5958375.htmlAfter you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content TeamSoft SkillsI'm totally agree that IT professionals should possess the required soft skills. Otherwise, you will be regarded as a "just technical savvy". It enhances a profesional...
Tags: soft skill, career, 10 things, soft skills, JodyGilbert, information technology
Discussion threads 2005-11-17
Adobe Systems Case Study: Temasek Polytechnic, Singapore
Temasek Polytechnic's mission is to prepare its graduates and working adults for future dynamic change with relevant knowledge, and lifelong skills. One of its initiatives is to equip its students with sound technical skills that are current and future to the global economy. In congruent to this, Temasek Polytechnic introduced...
Tags: Adobe Systems Inc., Skill, Web Development, Temasek Polytechnic, Channel Management, Marketing
Case studies
White Paper - Technical Support Services
In today's competitive business and technology-oriented environment, the need for customer support is rising. The one thing that differentiates an organization from its competitors is the level and quality of customer service provided. Technical support is one service under Customer Interaction services, which requires technical knowledge, and business communication skills....
Tags: Support Services, 24/7 Customer, Business Process Outsourcing (BPO), It Services, Outsourcing, Product Marketing, Customer Relationship Management (CRM), Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Marketing, Enterprise Software, Software, Management
White papers 2004-10-19
Step Up
Hi, I have been working as a Business Analyst for the last 5-6 years. This involves working for various clients (in a variety of verticals - banking, government etc) mostly elicting business requirements and translating these to system requirements. This includes system design and modelling (UML, Use Cases etc.). This...
Tags: Thi
Q&A 2005-03-23
Microsoft Windows Small Business Server 2003 Technical Training Guide
Microsoft has developed training and technical documentation to provide guidance to assist users in acquiring the skills necessary to deploy and manage Windows Small Business Server 2003 and the networks that rely on it. This paper is designed to identify the skills needed to deploy and manage Windows Small Business...
Tags: Microsoft Windows Small Business Server, Microsoft Corp., Training, Microsoft Windows Small Business Server 2003, Microsoft Windows, Workforce Management, Operating Systems, Software, Human Resources
White papers
Are IT skills less important than interpersonal skills?
Are your dev guys good at communicating the needs of the organization? Do your engineers make sure that any changes they implement don't negatively affect other teams? If you answered yes to both of these questions, then you should consider your business fortunate, because a recent survey says interpersonal and...
Tags: Skill, Information Technology, Strategy, Management, Sonja Thompson
Blog posts 2007-12-17
The 2005 Global Skills Report
Globalization is here to stay. So where are the skilled employees? In the 2005 Global Skills Report, Brainbench ranks the most popular skills in the United States and around the globe. We reveal the most commonly certified skills, trends, and changes from our 2003 study, and offer insights into these...
Tags: Brainbench, Globalization, Strategy, Management
White papers 2005-07-19
Learning Project Management Skills in Senior Design Courses
US university engineering programs include a "senior design" course in their curricula. These courses are a student's last opportunity to use design skills learned in school. Student teams work to solve a problem while demonstrating their design and technical skills. A survey of one university department's program showed that few...
Tags: Project Management, Tools & Techniques, Strategy, It Operations, It service Management, Management
White papers 2005-10-19
10 ways to improve your deskside manner
When you go out of the office and meet a customer to resolve a fault or issue, using soft skills can help get the customer on your side. It's a given that you will have the technical skills, or you'll know where to find them. But the way you deal...
Tags: Customer, Jeff Dray, Blogging, Internet
Download resources 2008-03-17
IBM Workplace Collaborative Learning 2.5: A Guide to Skills Management
This IBM paper provides a high-level technical introduction to the Skills Management feature of IBM Workplace Collaborative Learning. It is intended to help explain the new technology, its functionality, and its use. It takes the reader through each section of Skills Management in logical sequence, using a step-by-step guide to...
Tags: Workplace, IBM Workplace, IBM Corp., Recruitment & Selection, Human Resources, Workforce Management
White papers 2005-08-01
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