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Additional Resources
- Technical Resources for Office Products
- This paper lists some of the technical resources available on the Microsoft World Wide Web site that can helps find answers to questions about Microsoft Office. The primary source of technical information for Microsoft support professionals and customers. This comprehensive collection of paper contains detailed how-to information, answers to technical...
- Tags: Microsoft Corp., Office Product
- White papers 2007-02-05
- Managing Technical Debt
- "Technical Debt" refers to delayed technical work that is incurred when technical short cuts are taken, usually in pursuit of calendar-driven software schedules. Just like financial debt, some technical debts can serve valuable business purposes. Other technical debts are simply counterproductive. The ability to take on debt safely, track debt,...
- Tags: Debt, Tools & Techniques, Financial Accounting, Management, Finance
- White papers 2008-06-30
- White Paper - Technical Support Services
- In today's competitive business and technology-oriented environment, the need for customer support is rising. The one thing that differentiates an organization from its competitors is the level and quality of customer service provided. Technical support is one service under Customer Interaction services, which requires technical knowledge, and business communication skills....
- Tags: Support Services, 24/7 Customer, Business Process Outsourcing (BPO), It Services, Outsourcing, Product Marketing, Customer Relationship Management (CRM), Strategy, It Operations, Business Operations, Outsourcing & Subcontracting, Marketing, Enterprise Software, Software, Management
- White papers 2004-10-19
- Ubuntu
- Does anyone here have any information on ubuntu?yesit's free. what's wonderful about these forums is that there's a multitude of people with tons of technical knowledge. however, unfortunately, what doesn't come with the technical expertise is esp. computer technology has simply not come that far. if...
- Tags: joelerinthompson@..., Ubuntu
- Discussion threads 2007-04-21
- Better Answers, Faster: Using Technology to Derive Intelligence From Data
- The IT industry has come far over the last 40 years: from the days of mainframe applications limited to a few technical users, to more distributed Web and desktop applications for a large number of non-technical users. In addition to an expanding user base, the time it takes to process...
- Tags: Desktop, SAS Institute, IT Industry, Mainframes, Servers, Hardware
- White papers 2006-04-01
- Professional development and technical resources
- What essential and proven resources exist that support technical and professional growth to DBA’s or technicians who are limited to narrow focus work that supports a daily grind?What resources are essential to DBA’s facing production issues (or maintain current information involving bug fixes, releases, known problem, and resolutions)?What resources exist...
- Tags: career, information, professional development, resources, software, steven.jackson@..., technical support
- Discussion threads 2007-01-16
- Technical Project Management and "The Shadow" of IT
- waste of my timeArticles like this are a waste of my time, if you have nothing to write ; don't post a document with an interesting title.The weed of project management?Is that what you're smoking in your "shadow IT" relm?Technical Project Managers are responsible for all of the technical aspects...
- Tags: Call centers, Customer relationship management (CRM), lpresson@..., information technology
- Discussion threads 2007-04-24
- Three strengths of a technical project manager
- More qualitiesTechnical Project Manager, should, in essence, be able to write line of code and help in showing the direction in achieving a solution.HmmmmGood luck with that. Unfortunately, it is rare to find individuals that can balance the line between technical and business process/project oriented. I would rather...
- Tags: anirbank2000@...
- Discussion threads 2007-04-18
- What TR does right
- What origionally attracted me to this web site was the technical articles and blogs. I still come here for that reason. When TR originally asked for suggestions on what they could do to improve the site, I asked for a diversity in the technical article area. They have...
- Tags: Web site development, Web technology, Channel management, Blogging, DanLM, Dan
- Discussion threads 2007-07-06
- Digital Signature Guidelines Tutorial
- From an information security viewpoint, these simple "electronic signatures" are distinct from the "digital signatures" described in this tutorial and in the technical literature, although "digital signature" is sometimes used to mean any form of computer- based signature. These Guidelines use "digital signature" only as it is used in information...
- Tags: Information Security, Digital Signature, American Bar Association, Digital Signatures, Authentication/Encryption, Digital Security, Security
- White papers
- ITSBITS Tech Support (msi)
- Our TechSupport Workshop Software taken from the ITSBITS Catapult Garage is designed for the IT professional to help support end users with technical support problems, but the average user will also find it invaluable in times of trouble. This workshop gives you a quick indication of where your network connectivity...
- Tags: IHS Inc., Network Connectivity, Network Administration, Networking
- Software downloads 2008-04-01
- Corel Designer Technical Suite (exe)
- Corel Designer TechnicalSuite X4 provides industry-leading file compatibility, including 3D CAD import, while delivering precision tools for illustrating, diagramming, bitmap-to-vector tracing, and professional photo editing. With its optimized workflow, multilanguage support, and easy network deployment, this comprehensive suite is equipped to meet the needs of companies that demand technical design...
- Tags: Workflow, Corel Corp., Corel Designer TechnicalSuite X4, Corel Designer Technical Suite X4, Process Improvement, Quality, Business Operations
- Software downloads 2008-07-16
- Blue Coat SG Client Technical Overview
- Two major business trends have been driving IT organizations to rethink the technical solutions they have in place for delivering applications to end users: consolidation of applications and data resources, and push towards 'Anytime anywhere' access to information. As a result, IT organizations must rethink how they deliver applications to...
- Tags: Blue Coat Systems Inc., Security, Strategy, Management
- White papers 2006-11-10
- What about enterprise network protection?
- Hallo everyone,Obviously CrossLoop is a good product for "not-enterprise", single home users and their technitians. But it seems quite dangerous for an enterprise network. What are your ideas about preventing enterprise users to invite anyone to visit a corporate network? except blocking access to CrossLoop servers IMO CrossLoop could easily...
- Tags: victor@..., Obviously CrossLoop, enterprise network
- Discussion threads 2007-06-03
- Microsoft Technical Support Documents (exe)
- The Microsoft Technical Support documents contain answers to many common questions about installing and configuring Office 97. The articles were produced by Microsoft support engineers and provide information for both users and administrators. This version is the first release on CNET Download.com.
- Tags: Microsoft Corp., Microsoft Office, Office Suites, Software
- Software downloads 2007-10-03
- the role of techical role & responsi
- Hi, What is the role and responsibility of:Technical person as pre-sales?Technical person as Implementation?technical person as Support?ThanksIn answer:1: To assist the salesperson with technical issues, questions and concerns on the product being sold.2: To install the technical solution.3: To provide the client assistance in resolving technical issues.From my view:Pre-sales: Engineering...
- Tags: Technical, Implementation
- Q&A 2006-02-23
- Technical Report: Using the Linux NFS Client With Network Appliance Filers
- This paper helps to get the best from the Linux NFS clients when used in an environment that includes Network Appliance filers. One will learn what level of performance to expect from the Linux systems. One will learn how to tune the Linux clients and diagnose performance and reliability problems....
- Tags: Network Appliance Inc., Network File System, Network Appliance Filer, Linux, Storage, Open Source, Operating Systems, Software, Hardware
- White papers 2006-02-01
- M2 Information (zip)
- M2 Information determines your computer information like Operating system, version, cpu type and speed, memory size, user and computer name etc. It is designed to allow the user to cut and paste this information into an email message for requesting technical support. It is fun to see the real speed...
- Tags: Computer, M2 Information, Productivity
- Software downloads 2005-05-11
- On-Line Solutions Save Time and Increase Efficiency
- AXA is a worldwide leader in the insurance and investment industry, with 50 million clients and presence in 60 countries across Europe, North America and Asia-Pacific. The company was facing few technical problems and wanted a solution to resolve the problems quickly and efficiently. They wanted to obtain reliable and...
- Tags: Hewlett-Packard Co., AXA, Insurance, Financial Planning, Leadership, Strategy, Benefits, Business Operations, Corporate Insurance, Finance, Management, Human Resources
- Case studies
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