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- Friday Yuk: Interview tips
- IT jobs seem to be the most shaky these days. Here are a few things you should avoid doing during interviews:http://www.helpdesknotes.com/2007/11/humor_interview_tips_for_job_s.htmlCan't remeber if i posted theseMay have posted these a few weeks ago..if so, sorry!!An attractive blonde from Dublin arrived at the casino and bet twenty-thousand dollars on a...
- Tags: PRODUCTIVITY, lindamarie@..., dice, Tech Support
- Discussion threads 2007-11-08
- Did Vista kill defrag?
- When I first started using Vista defrag worked fine. In the last couple weeks however it hasn't worked at all. It won't even launch. The scheduler isn't working either. It's really starting to affect my PC's performance, programs in general are taking about twice as long to load and are...
- Tags: Microsoft Windows Vista (Longhorn), sny420@..., Microsoft Windows Vista, tech support
- Discussion threads 2007-10-15
- My Safe Mode Dream
- Last night I dreamed I woke up in Safe Mode. Yes, it was a nightmare where I was a computer running a Windows Operating System with a not too wise user holding down the office chair. Here is how it went...I don’t remember how things started, but Safe...
- Tags: Microsoft Windows, Microsoft Office, lindamarie@..., Safe Mode, tech support, Microsoft Office 2003
- Discussion threads 2007-09-30
- Integrate VoIP with your e-mail address -- for free
- Unified communications is all the rage, and it's all about combining different types of messaging, such as e-mail and voice. Now there's a free service that does just that -- without the expense and hassle of installing server-side software.Yoomba, which just launched a public beta earlier this month, lets you...
- Tags: VoIP, Telephony, Instant Messaging, E-mail
- Blog posts 2007-07-27
- World's most useless tech support document
- The Internet can enable better communication between a company and its customers. One place where you really see that is in the area of technical support documents.Some of you may not be old enough to remember but there was a time when if you needed help with some software...
- Tags: Technical Support, Tech Support, Oracle, Documentation
- Blog posts 2007-07-19
- Control Key Problem - Still
- My control key keeps opening a new 'Windows Internet Explorer' window everytime I try to make a selection. Example: I need to pick 3 cities out of eight, so I can't use shift key, because they're not in a row. Microsoft customer service sends me to Tech support and Tech...
- Tags: Product marketing, Customer relationship management (CRM), slasica@..., Tech Support
- Discussion threads 2007-07-14
- 10 good reasons not to provide free tech support
- COMPUTERS ARE OUR HIGHEST ENGINEERING EXPRESSIONAnd they suck when it comes to problems!RE: 10 good reasons not to provide free tech supportCouldn't agree with this article anymore
- Tags: PRODUCTIVITY, BALTHOR, tech support
- Discussion threads 2007-07-11
- Control Key
- My control key keeps opening a new 'Windows Internet Explorer' window everytime I try to make a selection. Example: I need to pick 3 cities out of eight, so I can't use shift key, because they're not in a row. Microsoft customer service sends me to Tech support and Tech...
- Tags: Product marketing, Customer relationship management (CRM), slasica@..., Tech Support
- Discussion threads 2007-07-06
- Control Key Problem
- My control key keeps opening a new 'Windows Internet Explorer' window everytime I try to make a selection. Example: I need to pick 3 cities out of eight, so I can't use shift key, because they're not in a row. Microsoft customer service sends me to Tech...
- Tags: Product marketing, Customer relationship management (CRM), slasica@..., Tech Support
- Discussion threads 2007-07-05
- Toshiba Satellite A135 BIOS password problem
- who can help me with a toshiba laptop that suddenly developed a bios password. taking it back to a help center is not an option for me cos am way down here in africa and toshiba hasn't any tech support center here. appreciate any help i can get.thanxToshiba Support in...
- Tags: BIOS, Notebooks, odademma@..., Toshiba Corp., Ghana, tech support, password, Toshiba Satellite
- Discussion threads 2007-06-21
- connection server error for https address / security setting options
- I'm hoping to find a solution without reinstalling the Op System on our home PC.Embarq DSL tech support believes some application or setting change is why we can no longer access into our earthlink email or any https address web page.The PC op sys is Win XP sp2, the 04...
- Tags: SSL/TLS, Authentication/Encryption, Network security, DSL, Microsoft Outlook, sharon.porche@..., SSL, PCT 1.0, PCT, tech support, security, HTTP
- Discussion threads 2007-05-18
- Career Advice
- Hi all,Im just going to get to the point. I was a mechanic in the Army from 01 to 04, bank teller 04 to 05, Realtor 05 to 06. I have finally found my calling and it is in the IT field. So I studied hard got my CCNA and...
- Tags: Instant messaging, NETWORKING, career, rolo928@..., IM
- Discussion threads 2007-03-19
- Cisco 871w 12.4-11.T1 Can't get IP config from Road Runner
- I used the template from Tech Republic labeled 851w_dhcp_config_worksheet.xls that is formally titled “CLI template for Cisco 851w/871w standard ios.”I figured it would be a good starting point at the very least. However my experience over the past 5 days or so has proven to be an exercise in...
- Tags: Cisco Systems Inc., Road Runner, IP, rlj@..., security, software, dhcp, network, cable modem, time warner
- Discussion threads 2007-03-06
- Outsourced Help Desk of Little Help
- Anyone who has been on the phone with Tech Support at any point in the last five years has surely noticed the trend of large companies to outsource their Technical Support Service to off shore firms. Of course being an IT Consultant I have often recommended outsourcing to clients in...
- Tags: Tech Support, andy@..., IT-consultant, outsourcing, help desk, off-topic, Tech-Support, telephone, outsource
- Discussion threads 2007-02-28
- how to crack a password
- I have a software named Lock Folder XP which I locked my documets and forgot my passwordWho...forgot the password? It sure wasn't the program. The user (you maybe ?:| ) forgot the password. -dAsk Everstrike tech support for helpYour best bet is to contact Everstrike tech support and see if...
- Tags: samjoedoe@..., password
- Discussion threads 2007-02-08
- Outsourcing IT not quite as easy as it sounded
- Limited outsourcing is goodI have to agree that long term outsourcing is definitely not the way to go. Not to mention, language, distance, etc., but there is also an incentive for internal IT that is not shared by outsourced companies. The tech on the phone deals with several...
- Tags: paul.desjardins@..., incentive, outsourcing, it management, project management, tech support, help desk, Limited, information technology
- Discussion threads 2007-02-14
- Tired of stupid computer questions?
- A little something for my comrades of the help desk. Pretty funny stuff, and unlike your boss, the translator won't fire you for answering stupid questions with the answers they deserve!http://www.pebkactranslator.com/translate.htmlEnjoy!
- Tags: computer, funny, hardware, help desk, it, it management, off-topic, owenpdx@..., pebkac, tech support
- Discussion threads 2007-01-25
- Friday Yuk
- ok folks..i can't find one yet, so i'll start one then!!I thought This was cute:Sign LanguageDear Father, $chool i$ really great. I am making lot$ of friend$ and $tudying very hard. With all my $tuff, I $imply ?an`t think of anything I need, $o if you would like, you can...
- Tags: friday yuk, off-topic, Shellbot, young man
- Discussion threads 2007-01-05
- XP won't play audio cd
- User has a Dell 4600 if memory serves running XP Pro w/SP2. Recently it stopped playing audio CDs. Reloaded driver, replaced CD drive with another new one from Dell. Still, won't play audio. Play games and otherwise executes CDs, though. Not sure whe
- Tags: tech support, desktop, hardware, clarkcomputer@..., Microsoft Windows XP, audio CD
- Discussion threads 2006-12-26
- Fast Track programs 'on sale' not supported past I.E. v.5.5
- Can anyone propose a browser still available for download that will run Fast Track programs currently for sale in the Tech Republic store? I just purchased several SALE Fast Track programs at the TechRepublic store. Sadly I just confirmed with Elem
- Tags: Web browsers, ddoel@..., Tech Republic
- Discussion threads 2006-12-08
Harnessing the power of waves
Planting solar gardens
Fill your car for $1.10 a gallon?