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- Members suggest teamwork, sabotage, CYA measures in dealing with incompetent tech
- At the beginning of September, we presented a scenario in whicha support tech was seeking guidance in dealing with anapparently incompetent coworker. Despite his technical ineptitude, the coworkerhas management completely hornswoggled. As always, TechRepublic members rose tothe occasion, offering the beleaguered tech a plethora of creative advice,sympathy, and anecdotes. Of...
- Tags: team, coworker, Becky Roberts, teamwork, techÂ
- Technical articles 2004-09-23
Additional Resources
- printer aliases
- Hi Folks, Windows Network I have a server (A, win 2K) which acts as a print server. This server has a printer management application running on it, which monitors the spooler. I have a printer defined there, called Info Tech, which points to an IP address...
- Tags: it management, printer, rbrown@..., server
- Q&A 2005-09-13
- Twelve qualities of successful support techs
- Take a look at a typical support tech job description, andyou'll find a list of fairly standard skills and responsibilities: Installs,tests, and maintains PC and network hardware and software systems; establishesand maintains a parts inventory for personal computers; produces supportdocumentationÂ… and so on. But being a successful support tech requires...
- Tags: support tech
- Technical articles 2005-08-16
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