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- Serena TeamTrack: Gain Productivity by Combining Defect and Version Management Using Serena TeamTrack Together With Microsoft Visual SourceSafe
- Serena TeamTrack can make everyday workflow management easier for individual developers and project managers alike. TeamTrack enables to see defects by severity levels, establish project priorities, and catch up on what's happened while the user is away, spot potential project bottlenecks, balance workloads across a team, and simply helps to...
- Tags: Serena Software Inc., Microsoft Visual SourceSafe, Defect, Microsoft Corp., TeamTrack, Team Management, Microsoft Development Tools, .Net, Management, Development Tools, Software Development, Software/Web Development
- White papers 2006-08-01
- FEI Builds on Serena TeamTrack to Deliver Enterprise-Level Quality and Control
- FEI is the innovator and leading supplier of Structural Process Management, a product that provides users with three-dimensional views of complex structures and the ability to analyze materials down to the atomic level. FEI needed to deliver on increased expectations for quality and performance as it expanded beyond its laboratory-centric...
- Tags: Serena Software Inc., Quality Management, FEI, TeamTrack, Quality, Business Operations
- Case studies
Additional Resources
- TeamTrack at Core of Help Desk Service Delivery for ABS Associates
- As organizations increasingly realize the importance of effective help desk support, many today are choosing to outsource their help desks to reduce costs and improve service. ABS Associates, Inc. serves this growing need with onsite and online help desk services, as well as network and desktop support, for companies throughout...
- Tags: ABS Associates Inc., Asset Based Security, Help Desk, Call Centers, It Operations
- Case studies
- Meridian Health Care Management Enhances Company-Wide Efficiency With Serena TeamTrack
- Based in Woodland Hills, California, Meridian Health Care Management MHCM provides a wide range of technology and administrative services for health care payors and providers such as hospitals, health plans and Independent Practice Associations. The top priority at MHCM is to provide exceptional customer service and the company strives to...
- Tags: Serena Software Inc., Health Care, Help Desk, Vertical Industries, Call Centers, Benefits, Healthcare, It Operations, Enterprise Software, Software, Human Resources
- Case studies
- Chinese Firm Delivers Quality Software Solutions to the Logistics Industry With Serena ChangeMan Professional
- Easipass, based in Shanghai, China, was founded in 2001 as a government funded enterprise. Easipass offers a variety of software applications for warehouse management, terminal productivity, intermodel collaboration, and harbor visibility. To be more competitive, the company wanted to bring more consistency to the software development process, manage changes and...
- Tags: Serena Software Inc., Software, Logistics, Software Solutions Inc., Easipass, Tools & Techniques, Supply Chain, Government, Management, Business Operations
- Case studies
- Serena Supports ITIL
- Serena TeamTrack and ChangeMan Dimensions have earned PinkVerify Service Support Enhanced in the ITIL process areas of Incident, Problem, Change, Release, and Configuration Management from Pink Elephant, the globally recognized ITIL Experts. ITIL Information Technology Infrastructure Library is a set of standardized IT processes developed by the United Kingdom's Office...
- Tags: Serena Software Inc., Pink Elephant Inc., ITIL, Process Improvement, It Services, Quality, Business Operations
- White papers
- CheckFree Stays on the Leading Edge of Explosive Internet Banking Industry
- Every day, millions of people around the world log onto the Internet to make purchases, invest money, perform account transactions, view and pay bills and monitor accounts. Behind many of these functions, CheckFree Corporation works to make online financial transactions safe, secure and reliable. As the company started to grow...
- Tags: Serena Software Inc., Internet Banking, CheckFree Corp., Change Management, Internet, Leadership, Monitors & Displays, Tools & Techniques, Management, Hardware, Components
- Case studies
- Indus Software Meets Demands of Large International Client Base With Serena ChangeMan Professional Suite
- Founded in 1990 and headquartered in Pune, India, Indus is a business unit of R Systems International Limited, based in El Dorado Hills, California. Considering the numerous issues and releases to track, Indus needed a centralized, standardized approach to issue and release management. Indus has a standardized process to ensure...
- Tags: Serena Software Inc., Indus Software, Indus Software Meet
- Case studies
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