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- Certification Crossroads
- Here's my story. Way back when, I got my CCNA. The company I was at moved me into the Server side of life and I let my CCNA Expire. I have since left the company and am in a new position that is more networking again (three main sites -...
- Discussion threads 2005-06-09
Additional Resources
- Offshore outsourcing satisfaction drops
- Tech Support should speak EnglishI have encountered tech support situations where the tech cannot speak or understand English good enough to get the problems resolved. This is not a good practice when it comes to customer satisfaction. I really hope that more IT companies take this in consideration...
- Discussion threads 2005-06-08
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