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T-Online France Improves Operational Efficiency and Customer Service With Decision Support System
T-Online France is the French subsidiary of T-Online International AG, Deutsche Telekom's internet arm. T-Online wanted to provide operating units with control and monitoring data appropriate to their core business areas and improve the precision of decision-making and forecasting processes. The challenge was to optimize customer profitability. The company created...
Tags: Customer Service, Oracle Corp., Decision Support System, T-Online France, Sales Force Management, Tools & Techniques, Databases, Sales, Management, Enterprise Software, Software, Data Management
Case studies

Additional Resources

Radio France Live (widget)
Listen to the online stream of the 6 radios of Radio France, the French public radio group France Inter generalist, 2nd most popular in France, Le Mouv, France info all news, France Culture, France Musiques a classical music, and FIP. This version is the first release on CNET Download.com.
Tags: France, Radio, Advertising & Promotion, Marketing
Software downloads 2007-07-10
France Televisions Unifies Operations With France 3, Its Largest Subsidiary, for Greater Efficiency
Created in 2000, the France Televisions holding company supervises five French public television channels: France 2, France 3, France 4, France 5, and RFO. The core challenge faced here was to centralize France Televisions' accounting, financial, and purchasing information systems on a single, unified instance of Oracle E-Business Suite 11i...
Tags: Accounting, Oracle Corp., France Televisions, Operational Accounting, Financial Services, Enterprise Software, Finance, Software
Case studies
France 1 Screensaver (zip)
France extends from the Mediterranean Sea to the English Channel and the North Sea, and from the Rhine to the Atlantic Ocean. French people often refer to France as L'Hexagone (The "Hexagon") because of the shape of the country.
Tags: France
Software downloads 2008-01-29
Le Tour de France 2006 (widget)
During the month of July, the prestigous Tour de France has been running since 1903, 2006 being its 93rd annual tour. Le Tour de France 2006 keeps you up to date with the stage, time in France, km of the stage, and the day's date. By right-clicking on the Tour...
Tags: France, Knowledge Management, Business Intelligence, TVs, Strategy, Tv & Home Theater, Enterprise Software, Software, Data Management, Personal Technology, Home Entertainment, Management
Software downloads 2007-06-27
France Televisions Publicite Tunes Into Wi-Fi With Trapeze Networks
As one of France's most well-regarded media firms, France Televisions Publicite is revolutionizing the delivery of TV ads and integrated media packages. France Televisions Publicite realized that an internal Wi-Fi network would appeal to its employees and clients. To bring Wi-Fi to France Televisions Publicite, the IT department began testing...
Tags: Trapeze Networks, Wireless LANs, Wi-Fi, Wireless
Case studies
France 3 Decentralizes for Efficiency and Cost Savings
France 3 is a public television channel owned by France Televisions. It employs 1,300 journalists and is Europe's biggest televised news operator. France 3 wanted to improve the efficiency and generate operational savings and use automated management tools to provide consistent support across 90 regional offices. To tackle this challenge...
Tags: Oracle Corp., France 3, Application Servers, Middleware, Enterprise Software, Software
Case studies
France 24 Live News Gadget (gg)
France 24 Live News Gadget shows 24 hr international news provided by France 24. This version is the first release on CNET Download.com.
Tags: Gadget
Software downloads 2007-09-12
TDF ATV Counter (widget)
Final CountDown for repurchase of ANTALIS-TV France by TDF France. Both are working in DVB-T broadcasting TNT. This version is the first release on CNET Download.com.
Tags: France
Software downloads 2007-06-18
Nestle France: Backup With Security
With the exception of management production tools implemented at the group's various sites, the Nestle France IS department manages the company's IS resources and applications. Over the years, the complexity of information systems has increased. Faced with a volume of information, implementing a high-performance backup system with high reliability became...
Tags: Security, Nestle, Sun Microsystems Inc., High-performance, Backups, Leadership, Storage, Management, Hardware
Case studies
UMTS Networks: What Can Orange and Nortel Do for You?
The customer is Orange, France. Orange France is planning to launch a UMTS network that brings a new dimension of service, quality and rich end-user experience to the country. Nortel was selected to roll out UMTS across southern France and deliver an operational UMTS network for the 3GSM World Congress...
Tags: Orange PCS, UMTS, Nortel Networks Corp., Customer, Orange France, Cellular Phones, Consumer Electronics, Personal Technology
Case studies
Q-Park France Optimizes Marketing Strategy With Centralized View of Customers
Created in 2002, Q-Park France is a subsidiary of the European Q-Park Group, which specializes in the finance, construction, and operation of car parks. Q-Park France wanted to centralize management of the company's portfolio of 10,000 subscribers and enhance customer relationship tracking and expand knowledge of customers to improve loyalty....
Tags: Marketing Strategy, Oracle Corp., Q-Park France, Marketing Research, Performance Management, Call Centers, Customer Relationship Management (CRM), Marketing, Human Resources, Workforce Management, It Operations, Enterprise Software, Software
Case studies 2007-12-01
HP Case Study: France CiteVision
France CiteVision, a regional cable operator wanted to deliver its "Triple Play" services - incorporating voice, data, and video services through a single pipe - by building out a fiber-based cable network infrastructure to service large companies, professionals, and private homes in northern France. The company partnered with HP and...
Tags: Hewlett-Packard Co., Cable, VOIP, Network Technology, Tv & Home Theater, Telecommunications, Personal Technology, Networking
Case studies
Anti-piracy pact aims to nail online offenders in France
A three way pact between ISPs, Government of France and the music and film industries aims to nail down media piracy by detecting illegal file sharing and severing the internet connections of users defying the warnings. An excerpt from NY Times An independent authority, supervised by...
Tags: France, Antipiracy, Piracy, Business Operations, Corporate Law, Arun Radhakrishnan
Blog posts 2007-11-26
GE Capital Bank France Unifies French and American Accounting Practices
For several years following its 1995 acquisition by U.S.-based General Electric, GE Capital Bank France struggled to simultaneously manage its books in dollars and euros, a situation that was compounded by the need to adhere to evolving French and American accounting regulations. GE Capital Bank France faced increasing pressure to...
Tags: Bank, Oracle Corp., France, GE Capital Inc., Financial Services, Enterprise Resource Planning (ERP), Enterprise Software, Software
Case studies
TOTAL E&P Renovates Integrated Control & Safety Systems (ICCS) at Gas Processing Plant in France to Maximize Availability and Safety
Total E&P France TEPF is a subsidiary of France's Total Group and handles all its production activities in France. The old control room was located in the middle of the plant, amongst the process units. In order to enhance the safety of operations personnel, Total E&P France erected a new,...
Tags: France, Yokogawa Electric, Ethernet, Network Technology, Fiber Optics, Optical Networking, Cable, Networking, Telecommunications, Personal Technology
Case studies 2006-07-03
France Telecom Streamlines Service and Increases Competitiveness With PeopleSoft CRM
With increasing competition nipping at its heels, France Telecom began searching for a solution that would help it retain loyal customers. To get a complete picture of each customer, France Telecom had to get its call and service centers on the same page. Each organization had its own information system...
Tags: PeopleSoft Inc., France Telecom, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
Case studies
Meet Blue or Atomic Kitten: Innovative Mobile Marketing Campaign
Virgin Mobile France launched an "instant win" mobile marketing campaign to promote the new singles of two famous British bands: Blue and Atomic Kitten. Virgin wanted to use the campaign to attract teenagers and young adults to create fan communities. The promotion ran in June of 2003. There were 30,000...
Tags: Mobile, Mobile 365 Inc., Virgin Mobile, Mobile Marketing, Advertising & Promotion, Marketing
Case studies
w-HA (France Telecom) Grows Mobile / Electronic Payments Ecosystem With Valista Technology
Combining technological expertise and aggressive service innovations, France Telecom has grown into one of the world's top 5 communications carriers with revenues exceeding ?34 billion and operations in over 60 countries. France Telecom needed to create a world-class eCommerce service enabling purchases of goods and services via mobile, fixed-line and...
Tags: Payment Processing, Payment, Electronic Payment, Mobile, France Telecom, Operational Accounting, Internet, Finance
Case studies
Fund Prices Downloader (France Edition) (exe)
Fund Prices Downloader previously known as Fund Downloader is a software that allows you to collect fund prices from Web sites. The prices are stored in database which can be exported later in a customized format. Downloading can be scheduled using built-in scheduler. In addition, free data manager allows you...
Tags: France, Edition, Globevestor, Tools & Techniques, Web Site Development, Backups, Management, Internet
Software downloads 2006-07-04
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