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swisscom mobile

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Swisscom Mobile Optimizes Customer Service With EAI: Swisscom Mobile used TIBCO's business integration software to implement a component-based architecture that integrates several systems, including CRM and billing systems. This loosely-coupled architecture eliminates interdependencies and reduces the number of interfaces, giving Swisscom Mobile a more efficient system with room for further development and new applications. The integration of...; Tags: TIBCO Software Inc., Customer Service, Mobile, Swisscom AG, Swisscom Mobile, Advertising & Promotion, Customer Relationship Management (CRM), Sales Channel, EAI, Enterprise Software, Marketing, Software, Sales, Middleware; Case studies
Case Study: Mobile Content Delivery as a Managed Service: Swisscom Mobile is the largest mobile operator in Switzerland with 3.9 million subscribers, and is 25% owned by Vodafone. The challenge was to address the opportunity for mobile content with a single, high quality, feature-rich solution that manages all types of downloadable and streaming content. End2End's Content Delivery Solution has...; Tags: Mobile, Content Delivery, Swisscom AG, End2End Holdings, Swisscom Mobile, Advertising & Promotion, Marketing; Case studies

Additional Resources

Swisscom Mobile Links Business & IT to Maximize Customer Satisfaction: Swiss market. The largest operator of mobile telephony in Switzerland today, Swisscom Mobile currently holds a 65% share of its market. One aspect of mobile phone service in which customer responsiveness is crucial is new phone and new service activation. Swisscom Mobile set itself the challenge of performing the task...; Tags: Hewlett-Packard Co., Mobile, Swisscom AG, Information Technology, Customer Satisfaction, Advertising & Promotion, Marketing; Case studies
Swisscom IT Services: Gives Clients Self-Service Control Using GoToAssist: Swisscom IT Services offers clients cost-effective ways to operate their complex IT infrastructure at a hosted data centre. Swisscom wanted a solution that would allow clients and suppliers to perform their changes themselves. The solution needed to provide customers with reliable remote access to hosted systems in the company's highly...; Tags: Swisscom AG, Citrix Systems Inc., It Services, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting; Case studies 2006-12-18
Swisscom IT Services AG Enhances Efficiency Through Single Sign-On: Swisscom IT Services is a leading Swiss provider of IT services. The company wanted to consolidate a complex technical infrastructure encompassing four portals with roughly 29,000 transactions per hour. The challenge was to manage 20,000 external customer and partner users, as well as 600 applications more effectively. They wanted to...; Tags: Oracle Corp., Swisscom AG, Single Sign-on, Swisscom IT Services, Authentication/Encryption, Business Structures, LDAP, It Services, Portals, Security, Finance, Directory Services, Enterprise Software, Software, Internet; Case studies

Deploying Ethernet Access for Business Services: The leading provider of telecommunications services in Switzerland, Swisscom wanted to stay ahead of the competition with best-in-market business services and enable more bandwidth for video and other services demanded by corporate customers. The challenge was to simplify the infrastructure to keep operating costs low and enable more flexible service...; Tags: Microsoft Access, Swisscom AG, Business Service, Cisco Systems Inc., Ethernet, Networking; Case studies 2008-06-01
Swisscom IT Services Uses Novell eDirectory to Provide Secure, Centralized Directory Services to Eight Regional Banks: Swisscom IT Services AG is one of Switzerland's leading IT service providers. Swisscom IT Services manages the information systems of many banks throughout Switzerland, including eight regional banks. The firm needed to either expand the existing directory services for these banks, or radically reconstruct them. Swisscom IT Services determined to...; Tags: Bank, Novell Inc., Directory Service, Secure Identity Management, Swisscom AG, Novell eDirectory, Swisscom IT Services, Directory Services, It Services, Financial Services, Enterprise Software, Software; Case studies
Telecommunications Leader Safeguards Sensitive Information and Critical Documents: An internal audit at Swisscom, the leading Swiss telecommunications enterprise, showed that the company did not effectively safeguard sensitive information and documents from unauthorized use. That risk was not acceptable to Swisscom. The company charged a subsidiary, Swisscom IT Services, with designing and implementing a rights-protection strategy. After evaluating several...; Tags: Swisscom AG, Digital Rights Management (DRM), Telephony, Telecom & Utilities, Telecommunications, Security, Networking; Case studies 2005-10-01
Swisscom Takes an Important Step Toward True Unified Communications: Swisscom, Switzerland's leading telecommunications provider, manages a large number of internal telephony systems. A growing demand for Voice over IP VoIP technology has prompted the organization to find a true unified communications solution while minimizing the loss of its existing investments. Swisscom deployed Microsoft Office Live Communications Server 2005 and...; Tags: Swisscom AG, Unified Communications, Microsoft Corp., Telephony, VOIP, Telecommunications, Microsoft Office, Networking, Office Suites, Software; Case studies 2007-10-15
Mobile Messaging Provides the Cure for Disconnected Field Staff: ZLB Behring AG in Bern, Switzerland, has introduced a mobile messaging solution to meet the demands from front-line management and salespeople for better out-of-office communications. The project allows travelling staff to use Web-enabled mobile devices to gain secure access to e-mail, calendars, and contact lists via the Internet. Forecasts show...; Tags: Mobile, Messaging, Microsoft Corp., Mobile Messaging, Advertising & Promotion, Groupware, Marketing, Enterprise Software, Software; Case studies
Indesit Communicates Worldwide Via GPRS, Saving Around CHF 30,000 Per Year: Indesit's employees travel all around the world, and need access to the central system in Manno, Switzerland, at all times. Until recently, the field sales staff dialed in to the central computer from their hotel rooms via a dial-up line. This was not a straightforward procedure, because they had to...; Tags: GPRS, Swisscom AG, Computer, Indesit, Productivity, Sales Strategy, Cellular Phones, Sales, Consumer Electronics, Personal Technology; Case studies
Customers Discuss Security and Identity Management: This webcast explains why companies like TAM Airlines, Archipelago, PCI Geomatics and Swisscom rely on Oracle technology for managing identities and their associated security requirements.; Tags: Oracle Corp., Identity Management, PCI, Authentication/Encryption, Security, Storage, Hardware; Webcasts
Viovo Mobile Messenger (CAB): No matter where you are, when you connect to any wireless internet connection, you can make free calls mobile 2 mobile or 2 PC. Text chat mobile 2 mobile. Search your contactors with your moible phone as much as you like for free.; Tags: Mobile, Viovo Technology, Advertising & Promotion, Marketing; Software downloads 2006-09-28
BitDefender Mobile Security (Windows Mobile) (zip): BitDefender Mobile Security provides permanent antivirus protection for mobile devices running Symbian or Microsoft Windows Mobile. Relying on the valuable BitDefender experience in fighting computer threats, BitDefender Mobile Security is a light, easy to use instrument that will keep your mobile device on the move.; Tags: Microsoft Windows Mobile, Bitdefender, Mobile, BitDefender Mobile Security, Advertising & Promotion, Microsoft Windows, Operating Systems, Security, Marketing, Software; Software downloads 2007-07-25
Manage your mobile phone with TalkPlus Mobile S60 Edition: how to send SMS to mobile using computerHello i read your blog its good to manage mobile. But i like to know about sending sms using mobile. I connect my mobile with PC using data cable and tried to send sms using downloaded programme in vb language but its...; Tags: Text messaging/SMS/MMS, Telephony, Advertising & Promotion, Cellular phones, saurabh_dixit1234@..., phone, mobile, SMS; Discussion threads 2007-07-21
Mobile Commerce: The Future Starts with M2M Payments: Mobile operators could become “the bankers of the future.” Mobile operators already have large subscriber levels, perform millions of billable transactions a day, and most importantly, are trusted. The foundations of mobile commerce are currently being laid and the market is expected to take-off within the next few years. Many...; Tags: M2M, Mobile, Advertising & Promotion, Marketing; White papers
IT Manager Webcast: Windows Mobile Series: Improving Mobile Security and Management (Level 100): Mobile devices and mobile business applications can help improve productivity and customer satisfaction and speed sales cycles, but mobile access should not compromise the security of the data nor should it be a burden for the IT organization to manage. The attendee of this webcast will learn how Windows Mobile,...; Tags: Microsoft Windows Mobile, Webcast, Mobile, Microsoft Windows, Advertising & Promotion, Marketing; Webcasts 2008-04-07
Are Your Products Open or Closed? How to Respond to the New Openness: Companies in many industries are struggling to determine how best to deal with the power that social computing gives their customers as an open forum to share how they feel about products with millions of fellow consumers. This newfound power in the hands of customers is creating an openness of...; Tags: Endeca Technologies Inc., Product Innovation, Optaros, Roi/Tco, Social Networking, Finance, Managerial Accounting, Online Communications, Marketing, Advertising & Promotion; Webcasts 2008-02-27
Mobile Solutions for Logistics: This webcast will show you how you can use today's generation of mobile technology to create significant boosts in productivity - and profitability - for your business, using OnWeb Mobile to build new powerful, secure, custom mobile applications.; Tags: NetManage, Mobile, Logistics, Advertising & Promotion, Supply Chain, Marketing, Business Operations; Webcasts
SlingPlayer (Windows Mobile 5.x) (cab): SlingPlayer Mobile gives Slingbox owners the most powerful option available in mobile television, combining their unique personal home TV experience with the portability of their mobile phones or PDAs. SlingPlayer Mobile extends Slingbox functionality to Pocket PC PDAs and cell phones, powered by the Windows Mobile operating system. A truly...; Tags: Microsoft Windows Mobile, Mobile, Microsoft Windows, TV, SlingPlayer Mobile, Advertising & Promotion, PDAs, Marketing, Handhelds, Hardware; Software downloads 2007-04-18

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