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swisscom it services

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Swisscom IT Services Uses Novell eDirectory to Provide Secure, Centralized Directory Services to Eight Regional Banks: Swisscom IT Services AG is one of Switzerland's leading IT service providers. Swisscom IT Services manages the information systems of many banks throughout Switzerland, including eight regional banks. The firm needed to either expand the existing directory services for these banks, or radically reconstruct them. Swisscom IT Services determined to...; Tags: Bank, Novell Inc., Directory Service, Secure Identity Management, Swisscom AG, Novell eDirectory, Swisscom IT Services, Directory Services, It Services, Financial Services, Enterprise Software, Software; Case studies
Swisscom IT Services AG Enhances Efficiency Through Single Sign-On: Swisscom IT Services is a leading Swiss provider of IT services. The company wanted to consolidate a complex technical infrastructure encompassing four portals with roughly 29,000 transactions per hour. The challenge was to manage 20,000 external customer and partner users, as well as 600 applications more effectively. They wanted to...; Tags: Oracle Corp., Swisscom AG, Single Sign-on, Swisscom IT Services, Authentication/Encryption, Business Structures, LDAP, It Services, Portals, Security, Finance, Directory Services, Enterprise Software, Software, Internet; Case studies

Additional Resources

Deploying Ethernet Access for Business Services: The leading provider of telecommunications services in Switzerland, Swisscom wanted to stay ahead of the competition with best-in-market business services and enable more bandwidth for video and other services demanded by corporate customers. The challenge was to simplify the infrastructure to keep operating costs low and enable more flexible service...; Tags: Microsoft Access, Swisscom AG, Business Service, Cisco Systems Inc., Ethernet, Networking; Case studies 2008-06-01
Telecommunications Leader Safeguards Sensitive Information and Critical Documents: An internal audit at Swisscom, the leading Swiss telecommunications enterprise, showed that the company did not effectively safeguard sensitive information and documents from unauthorized use. That risk was not acceptable to Swisscom. The company charged a subsidiary, Swisscom IT Services, with designing and implementing a rights-protection strategy. After evaluating several...; Tags: Swisscom AG, Digital Rights Management (DRM), Telephony, Telecom & Utilities, Telecommunications, Security, Networking; Case studies 2005-10-01
Swisscom Mobile Optimizes Customer Service With EAI: Swisscom Mobile used TIBCO's business integration software to implement a component-based architecture that integrates several systems, including CRM and billing systems. This loosely-coupled architecture eliminates interdependencies and reduces the number of interfaces, giving Swisscom Mobile a more efficient system with room for further development and new applications. The integration of...; Tags: TIBCO Software Inc., Customer Service, Mobile, Swisscom AG, Swisscom Mobile, Advertising & Promotion, Customer Relationship Management (CRM), Sales Channel, EAI, Enterprise Software, Marketing, Software, Sales, Middleware; Case studies

Swisscom Mobile Links Business & IT to Maximize Customer Satisfaction: Swiss market. The largest operator of mobile telephony in Switzerland today, Swisscom Mobile currently holds a 65% share of its market. One aspect of mobile phone service in which customer responsiveness is crucial is new phone and new service activation. Swisscom Mobile set itself the challenge of performing the task...; Tags: Hewlett-Packard Co., Mobile, Swisscom AG, Information Technology, Customer Satisfaction, Advertising & Promotion, Marketing; Case studies
Swisscom Takes an Important Step Toward True Unified Communications: Swisscom, Switzerland's leading telecommunications provider, manages a large number of internal telephony systems. A growing demand for Voice over IP VoIP technology has prompted the organization to find a true unified communications solution while minimizing the loss of its existing investments. Swisscom deployed Microsoft Office Live Communications Server 2005 and...; Tags: Swisscom AG, Unified Communications, Microsoft Corp., Telephony, VOIP, Telecommunications, Microsoft Office, Networking, Office Suites, Software; Case studies 2007-10-15
Case Study: Mobile Content Delivery as a Managed Service: Swisscom Mobile is the largest mobile operator in Switzerland with 3.9 million subscribers, and is 25% owned by Vodafone. The challenge was to address the opportunity for mobile content with a single, high quality, feature-rich solution that manages all types of downloadable and streaming content. End2End's Content Delivery Solution has...; Tags: Mobile, Content Delivery, Swisscom AG, End2End Holdings, Swisscom Mobile, Advertising & Promotion, Marketing; Case studies
Customers Discuss Security and Identity Management: This webcast explains why companies like TAM Airlines, Archipelago, PCI Geomatics and Swisscom rely on Oracle technology for managing identities and their associated security requirements.; Tags: Oracle Corp., Identity Management, PCI, Authentication/Encryption, Security, Storage, Hardware; Webcasts
Cisco's CRS-1 Helping Telecoms Build Networks for the Information Age: Telecommunications companies are demonstrating increasing interest and confidence in the CRS-1's unprecedented abilities to deliver the performance and operational capabilities they demand. Since announcing the Cisco Carrier Routing System (CRS-1) in May 2004, Cisco has sold more than 100 of the unique devices to 28 customers from around the world....; Tags: Cisco CRS-1, Network, Cisco Systems Inc., Telecommunications; Case studies
Indesit Communicates Worldwide Via GPRS, Saving Around CHF 30,000 Per Year: Indesit's employees travel all around the world, and need access to the central system in Manno, Switzerland, at all times. Until recently, the field sales staff dialed in to the central computer from their hotel rooms via a dial-up line. This was not a straightforward procedure, because they had to...; Tags: GPRS, Swisscom AG, Computer, Indesit, Productivity, Sales Strategy, Cellular Phones, Sales, Consumer Electronics, Personal Technology; Case studies
Mobile Messaging Provides the Cure for Disconnected Field Staff: ZLB Behring AG in Bern, Switzerland, has introduced a mobile messaging solution to meet the demands from front-line management and salespeople for better out-of-office communications. The project allows travelling staff to use Web-enabled mobile devices to gain secure access to e-mail, calendars, and contact lists via the Internet. Forecasts show...; Tags: Mobile, Messaging, Microsoft Corp., Mobile Messaging, Advertising & Promotion, Groupware, Marketing, Enterprise Software, Software; Case studies
Are Your Products Open or Closed? How to Respond to the New Openness: Companies in many industries are struggling to determine how best to deal with the power that social computing gives their customers as an open forum to share how they feel about products with millions of fellow consumers. This newfound power in the hands of customers is creating an openness of...; Tags: Endeca Technologies Inc., Product Innovation, Optaros, Roi/Tco, Social Networking, Finance, Managerial Accounting, Online Communications, Marketing, Advertising & Promotion; Webcasts 2008-02-27
Web Services and IT Services: Just as e-business is situated within a broader set of organizational functions, so might web services be seen in the context of a broader set of Information Technology IT services. This paper compares and contrasts the web services model with models of other IT services and proposes an approach to...; Tags: Web, Information Technology, Web Service, Web Services, It Services, Channel Management, Strategy, Enterprise Software, Software, Marketing, Management; White papers 2004-11-05
Are Managed Services Right for Your Business: Managed services delivered by a service provider are an increasingly popular and preferred alternative to internal management of network-based services. This paper explains when managed services are beneficial, how managed services reduce costs, and factors to consider when choosing a managed services provider. Managed services generally include software, hardware, and...; Tags: Managed Services, It Services; White papers 2007-01-29
Computer browser Services: Computer browser services is not starting in my server (Win 2000 server). we get an error saying "server" services is not started. but we are not able to see / find the server services only workstation service is visible. Please helpServicesCheck if any of the following services are installed or...; Tags: computer, Computer Browser Service, hgnagraj@..., server, windows; Discussion threads 2007-01-29
control panel services icon not showing all services: I have 3 nt4 servers that if you open the Services icon in control panel, not all the services are listed, only about 1/3 are shown. Yet, if you do 'net start' in a dos window, all the services are listed. We're preparing to change the domain name...; Tags: Domain names, richard.gates@...; Discussion threads 2007-04-09
Top of the Web: User Satisfaction and Usage Survey of eGovernment Services: E-government and public e-services have been on the international agenda for several years now, but how far has Europe progressed when it comes to the usage of public e-services? E-services have been implemented or launched by all EU countries, and the range of initiatives is continually developing. But there are...; Tags: Web, e-Service, Survey, European Union, Application Service Providers (ASPs), E-government, Internet, Government; White papers 2004-12-01
Enterprise Data Services: A Declarative Approach for Defining Services: When you can automate the creation of data services, you eliminate the need for complex data-access workflows. Learn how the BEA AquaLogic Data Services Platform™ can define the most efficient data services layer with the least possible effort, and help you get speed-to-value from your Service-Oriented Architecture SOA. Covers the...; Tags: Data Service, BEA Systems Inc., Service-Oriented Architecture (SOA), Web Services, Enterprise Software, Software; White papers 2005-08-01
Should We Compare Web and Grid Services?: Earlier work in the areas of Service-Oriented Architecture SOA and Grid computing resulted in the Open Grid Services Infrastructure OGSI specification, which defined Grid services as an extension of Web services. As a result, people often try to understand the relationship between Grid and Web services or even compare between...; Tags: Web, Iowa State University, Web Service, Service-Oriented Architecture (SOA), Web Services, Channel Management, Enterprise Software, Software, Marketing; White papers 2005-09-30

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