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- Best of 1999: How to use RegClean
- Users install software they shouldn’t. They power down while an installation program is running. Despite training and nagging by the IT staff, users find ways to foul up their systems.What’s a good support person to do? One tool that can help make systems run faster and smoother is RegClean,...
- Tags: Jeff Davis, RegClean, SupportRepublic
- Technical articles 2000-01-14
- Best of 1999: Download the collection of user tales
- IT people deserve a good, stress-relieving laugh. And that's just what you'll get when you click through to our fourth-most popular article from 1999.Did you hear the one about the end user who used her foot to operate her mouse? TechRepublic readers submitted so many hilarious stories about end users...
- Tags: Guest Contributor, SupportRepublic
- Technical articles 2000-01-11
- Best of 1999: Checking Y2K compliance
- Everyone in IT suffered through months of worrying, planning, and testing to get ready for Y2K, so it's no wonder this tip on checking Y2K compliance was one of the top five most popular articles in the SupportRepublic.With any luck, we’ve heard the last of Y2K. However, everyone in IT...
- Tags: Jeff Davis, Y2K, SupportRepublic, Checking Y2K compliance
- Technical articles 2000-01-10
Additional Resources
- From the forums: Why does MSIE 5.0 keep crashing on me?
- Recently, TechRepublic member, Choochim, posted a question in the SupportRepublic Forum regarding MSIE 5.0. If you have a solution to the problem, you could be awarded 250 TechPoints.Recently, TechRepublic member, Choochim, posted a question in the SupportRepublic forum regarding Microsoft Internet Explorer 5.0. If you have a solution to the...
- Tags: Web browsers, Microsoft Windows NT, Ed Engelking II A+, Choochim, Microsoft Internet Explorer, MSIE 5.0, SupportRepublic Forum
- Technical articles 2000-03-31
- From the forums: Can?t get sound from audio CD
- Ever had a problem with getting sound from your audio CDs? If so, your solution to the problem could earn you 150 TechPoints! Come inside to find out how.Ever had a problem with getting sound from your audio CD? TechRepublic member, vkb21, is having that very dilemma. If you have...
- Tags: Consumer electronics, Ed Engelking II A+, TechPoints, CD, audio CD
- Technical articles 2000-04-20
- Best of 1999: Show us the money
- Almost everyone in IT does some consulting on the side. The third most popular article from 1999 provides some tips for making sure you're getting paid what you're worth.A lot of IT professionals would never dream of accepting a full-time position as a “captive employee.” They know how to find...
- Tags: Outsourcing, Jeff Davis, consulting
- Technical articles 2000-01-12
- Best of 1999: Hiring help desk analysts
- It takes a special kind of personality to do a good job as a help desk analyst, and our second most popular article of 1999 explains how to find the right person.If you’ve ever spent even one hour doing telephone support for computer users, you know it’s a tough job....
- Tags: Call centers, Recruitment & Selection, Jeff Davis, hiring, help desk, job
- Technical articles 2000-01-13
- From the forums: Use WinBatch to automate tasks under Windows
- In this thread from TechRepublic's Programming forum, you'll find out where to get a tool that records Windows activities in batch files.How do you write a batch file under Windows 9x or NT that automatically deletes the files in one or more directories? That question was recently posted with a...
- Tags: Operating systems, Jeff Davis, TechPoints, WinBatch, Microsoft Windows, Microsoft Windows NT
- Technical articles 2000-02-16
- From the forums: How to decipher any Hewlett-Packard LaserJet error message
- In this thread from TechRepublic's PC Troubleshooting forum, you'll find out where to locate explanations for any and all LaserJet printer error messages.What’s 58.3 mean? If you don’t know all of the Hewlett-Packard LaserJet error codes by heart, how would you find out what your printer is telling you when...
- Tags: Printers, Jeff Davis, TechPoints, Hewlett-Packard LaserJet, printer, Hewlett-Packard Co., passport owner
- Technical articles 2000-02-10
- From the forums: USB headaches
- In this thread from the Troubleshooting Forum, a TechRepublic member earns 200 TechPoints for helping resolve a problem with a Force Feedback joystick.Recently, TechRepublic member Pyesner had a problem with his Force Feedback Pro joystick. He believed that it was a problem with his new USB DSL modem. Up for...
- Tags: Modems, Network technology, Ed Engelking II A+, USB, joystick, TechPoints, modem, Pyesner, DSL, DSL modem
- Technical articles 2000-05-04
- From the forums: Getting rid of a fatal exception error
- Have you or your users been experiencing annoying fatal error messages when printing a Word document? A TechRepublic member posted a solution in this thread from the Windows forum.Have you ever had a Windows fatal exception error that you just couldn’t figure out? TechRepublic passport owner, Stefanie1067, recently had such...
- Tags: Ed Engelking II A+, TechPoints, Stefanie1067, fatal exception error, exception error, Microsoft Windows
- Technical articles 2000-03-24
- Tips for using TechRepublic: On red flags and browsing the archives
- Have you wondered what the red flags on TechRepublic mean? For visitors and new members, here are some quick tips about our user interface.Recently I was talking to one of SupportRepublic’s contributing writers, and he said, “Hey, what does the red flag mean beside my article title?” I took that...
- Tags: Jeff Davis, red flag
- Technical articles 2000-03-30
- Best of 1999: Which TechRepublic articles were the most popular?
- What issues were most critical to the IT community during the past 12 months? To find out, we reviewed the year's most popular topics. Join us for one more countdown: the top five articles of 1999 in each Republic.We at TechRepublic are not quite ready to sing “Auld Lang Syne!”...
- Tags: Kimberly Henderson, Republic
- Technical articles 2000-01-14
- From the forums: What's the best way to document database relationships?
- In this thread from TechRepublic's Programming forum, an SQL developer needs a tool to help document the relationships between 800 tables.One of the biggest challenges in designing datatabase management systems is documenting the relationships between tables. Recently, TechRepublic member MTassin posted a question on that topic with a value of...
- Tags: Databases, Microsoft Office, Jeff Davis, TechPoints, MTassin, SQL, database, SQL 7, Microsoft Access
- Technical articles 2000-03-02
- How to wow employers on your next job interview
- You just got called to interview for the "perfect" job. To help you put your best foot forward, we've compiled two previously published articles full of helpful tips to take with you.I had the opportunity to interview several people during the past few weeks, and two things stand out in...
- Tags: Recruitment & Selection, Elisa Suiter, job
- Technical articles 1999-11-03
- Outtakes from the SupportRepublic e-mails
- Readers share their reactions to stories that tickled their funny bones--and stepped on their toes.Are you a certified expert? We’ve had several stories in the TrainingRepublic about the value of certifications and what it takes to pass the tests, and our readers have responded by sending us e-mail on those...
- Tags: Microsoft Office, e-mail, Jeff Davis, TrainingRepublic Forum, Melissa Loadholt, TrainingRepublic forum section, Forums link
- Technical articles 1999-06-29
- The wrong way to combat e-mail proliferation
- Here's the true story of an executive who was fed up with too much corporate e-mail and the mistake he made trying to fight it.Honk if this hasn’t happened to you. An e-mail message goes out addressed to “all employees” congratulating someone on a promotion. Then some knucklehead hits the...
- Tags: Jeff Davis, e-mail, e-mail policy
- Technical articles 2000-03-02
- Get IT Done: Tweaking the Windows desktop
- Improve user productivity by tweaking the Windows user interfaceTweaking the Windows desktop means more than just changing the background colors or image. You can resize icons and fonts, make your own color combinations, rename the recycle bin, etc. to customize the desktop to suit your needs. On March 16th Jeff...
- Tags: Desktops, Operating systems, Get IT Done, Jeff Davis, Guild, Guild Meeting, JCARLISLE, Microsoft Windows, desktop
- Technical articles 2000-03-16
- Use this tip to save time editing hyperlinks in Word 97/2000
- Editing hyperlinks in Word can be a bit of a chore, unless you know how to use this keyboard shortcut.Inserting a hyperlink in Word 97 or Word 2000 documents is easy to do. Unfortunately, editing those hyperlinks is another story—unless you know the keyboard shortcut. Thanks to my colleague Mike...
- Tags: Word processors, Microsoft Office, Jeff Davis, hyperlink, Insert Hyperlink dialog box, Insert Hyperlink, Microsoft Word, dialog box
- Technical articles 2000-02-14
- TechRepublic and NoWonder Partner to Offer Virtual Help Desk Capability To IT Community
- Partnership Provides IT Professionals with Wealth of Online IT Support in a Private-labeled EnvironmentDrew Douglas or Elizabeth MillunchickCorporate Technology Communications(312) 832-9300ddouglas@ctcomm.comemillunchick@ctcomm.comCherity MorrisonFitzGerald Communications(415) 986-9500 ext. 219cmorrison@fitzgerald.comPartnership Provides IT Professionals with Wealth of Online IT Support in a Private-labeled EnvironmentLOUISVILLE, Ky. and SUNNYVALE, Calif., May 16, 2000—TechRepublic (www.techrepublic.com), the leading online...
- Tags: Business structures, Strategy, Rose Booth, help desk, NoWonder Partner, information technology, TechRepublic Members, partnership
- Technical articles 2000-05-16
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